Introducing Carbon, the Next Generation of Weebly

10/1/2015

We’ve been hard at work for the better part of a year, and today I’m incredibly excited to finally share the results with the world. Entrepreneurs, dreamers and makers, it’s time to meet Carbon, the next generation of Weebly.

Carbon is a total relaunch of our platform, delivering a whole new set of tools to help grow your business, enhance your site and share your story with the world. With Carbon you have more power and more control than ever before, all wrapped together with the intuitive drag and drop experience you love.

There are plenty of new elements to discover with Carbon, so let’s make some introductions

App Center

Bring the world to your website with the brand new App Center, a dynamic collection of apps and services that you can now add to your site through simple one-click integrations.

Powerful eCommerce apps like Shippo and Switch give you new tools to run your business, while apps like the Events Calendar and Poll Creator help bring more life to your website with innovative services that connect right into your pages.

With an expanding community of app developers and innovative companies working on projects for the App Center right now, new apps are being added all the time to help your site grow like never before!

Access the App Center at any time from the new Apps tab in the Elements sidebar.

New Themes

We’ve reimagined our top 21 themes and added three stunning new ones, Oasis, Paper and Slick, that make it easy to build a beautiful website that’s completely unique to you.

Upgrading your theme is as easy as a click, and all of your content transfers seamlessly, which means your website will always be on the cutting edge of modern web design trends without worrying about manual updates. All of the new themes are responsive and show off upgraded visuals and element layouts.

All themes are available in the new Theme Gallery. It’s easy to give any theme a test run, but if you’d like to keep your old theme there’s no pressure to change.

Dashboard

The remodeled Dashboard is stats on steroids and gives you a single place to track essential metrics for your business. You’ll find an easy to scan overview of important activity like traffic, sales, blog comments, and orders, all laid out in summary cards.

Click on a card to go to a full screen deep dive on each metric. This will make it easier to assess website trends, understand success and find new opportunities to grow. Log in now to check it out.

*Designer and Education users won't be able to access the new Dashboard yet.

Mobile Apps

The latest evolution of our Mobile Apps brings full drag and drop website building to all your devices, both from your tablet and on your phone. This is the mobile experience you’ve been waiting for.

Now, you can create a site, store or blog on iPhone, iPad and Android devices, along with the ability to track all your activity from the new mobile dashboard. Even better, run your business from anywhere with an upgraded eCommerce mobile experience for all devices that lets you process and fulfill orders, add products, check inventory, receive notifications when a new order is placed, and instantly accept payments.

9 New Elements

It gets better. We created 9 brand new Weebly elements that let you bring a range of additional features and functionality to your site. The new elements are all free and easy to add to your site from the App Center. These elements include: pricing table, team cards, FAQ section, call out box, table element, accordion, tab area, code syntax highlighting, and animated counter.

Editor Refresh

Even the Editor has a new look and feel, with a refreshed design and new features. The Pages tab is now in the sidebar, making Page-level editing much more convenient. Now, instead of balancing between the build and page tabs, you can seamlessly switch pages without leaving your current screen. We’ve also reimagined the element options interface, giving you a cleaner, more intuitive interface to customize and tweak the important parts of your website.

Elements API & REST APIs

We’ve done a lot of work behind the scenes for developers, too. The Elements API lets anyone create new elements for Weebly, using Mustache, LESS and Javascript. We are also launching a comprehensive set of REST APIs that include OAuth2 integration, Webhooks, and calls for blog, site, eCommerce, and membership, among many others.

Carbon includes an upgraded theme engine that supports partials, so you can now customize the HTML structure of areas like navigation, blogs, store fronts, product pages, membership, and search pages using Mustache templates.

We’ve launched a brand new Developer Center where you can read up on the docs, API reference, and download sample applications and themes that support all of this new functionality.

Behind The Name

Carbon is the third generation of Weebly (the second launched back in 2013), so we chose a name that started with the letter ‘C’. It’s one of the most interesting and versatile elements: not only is carbon the basis for all life on earth, it has a wide set of uses; it can form diamonds, carbon fiber, or graphite.

We thought it was the perfect name for the third generation of Weebly, one that brings improvements in design, an app center ecosystem, cutting edge mobile apps, a dashboard to help you manage and grow your business, a new platform for developers, and exciting new functionality.

Carbon is the culmination of many hours of hard work and collaboration from the teams in San Francisco, Scottsdale and New York. We’re really proud of the latest evolution of Weebly and we’re excited to play a small part in helping you grow your business. We’ll keep working day in and day out to help you be successful, and we always love hearing your feedback on what you’d like us to build next.

It’s a whole new world… what are you going to build?

David Rusenko
CEO, Weebly

10/1/2015 08:54:28 am

Wow!!! I'm speechless (or textless, technically)!

La Donna H. link

10/3/2015 06:18:38 am

This is Weebly on steroids! Thanks for helping us to keep up to date and fresh.

10/8/2015 06:50:18 pm

A few days ago.... There was a reply to this comment that went something like... La Donna you have to be kidding. It is more like a train wreck. It is mysteriously gone now as well as other negative responses.

I guess Weebly is starting to delete the negative responses and are posting their own positive responses. How low can they go.

Weebly

10/8/2015 10:40:07 pm

Hey SM-

You’re right, we have removed some comments. We need to moderate the blog to trim multiple comments from a single individual, since repetitive comments scattered around the blog from the same person makes it difficult to have a constructive dialog with our customers.

If you've run into any bugs please let our support team know right away and they can investigate:

http://hc.weebly.com/hc/en-us/requests/new

If you have thoughts about Carbon itself, we've set up a form for people to send that to us here:

http://carbonfeedback.weebly.com/share-your-feedback.html

Malcolm Smith link

10/9/2015 02:23:46 am

That's not what I am experiencing. My comment was non repetitive and it was pulled straight away.

My comment was about how the blog export function was designed. I asked why rather than a screenscrape of the first page of the blog presented to the archive that there wasn't a SQL query made and each of the records in the database pertaining to that blog, and comments associated with, not dumped to the archive.

I pointed out an alternative to the way that Weebly exports data and it was deleted.

Nowhere have I had written that previously. So why was it deleted?

Please do keep this post present for balance.

Regards
Malc

10/9/2015 05:52:53 am

HAHA... Nice Try Weebly. If that were the case, why aren't you weeding out the repetitive positive reviews from the same people. (most likely weebly employees) If you would just either give everyone their money back or put everything back the way it was, your problems would be solved.

La Donna link

10/10/2015 04:16:40 pm

It's sad that Carbon is not working for some. It's even sadder that those writing negative comments don't respond in a professional manner and be nice about it. In any case, Weebly, I stand by my earlier comment. I have always appreciated working with the talented staff at Weebly and look forward to more years ahead. You have been a blessing. Thanks.

La Donna link

10/10/2015 04:22:00 pm

And for those reading my comments. I do not nor have I ever worked for Weebly. I'm not that smart or techy, which is why I appreciate Weebly so much. Additionally, they are not paying me for my comments. I am certain that as with any launch of any IT program or software the producers well know the possibility of glitches exist. So be nice and courteous in your complaints. Weebly needs to hear what is and isn't working but there is enough hatefulness in our world; please don't become a part of it.

Roxy Pop link

10/13/2015 05:25:15 am

prego

Mike Lyles

10/17/2015 07:22:12 pm

I want my old Weebly BACK, what you have done to it is horrible.
PLEASE give me back what I had and abandon this thing you call CARBON, it stinks, it is unusable. I am a paid user and now I can not use it at all. Weebly was the best but now it is the WORST!! .

kalishankar link

10/3/2015 12:29:21 pm

hey I want to increase the traffic in my website. How do I do so?

Weebly

10/4/2015 05:10:11 pm

Hello!
Contact our support team. They can guide you on some key areas to help increase the traffic on your Weebly website. You can do so here: http://hc.weebly.com/hc/en-us/requests/new

Thank you!

LW link

10/4/2015 08:24:17 pm

Me too. One minute I'm in Kansas editing... and the next I'm in "La La Land" with a whole new screen staring back. Has anyone found the "Advanced Control" tab for the Audio Players?

Weebly

10/8/2015 09:34:31 am

The "Advanced" options for Audio elements can be found by clicking the button on the element options popup. Our developers also fixed the issue with auto-play, so that now works too!

sheila C link

10/6/2015 01:14:57 am

I'm speechless too....but not in a good way. I am totally baffled and this new not 'improved' set up is proving to be a staccato mess.

Jacqueline Stigman link

10/12/2015 04:35:21 pm

Disappointed, and annoyed. I didn't need one more thing to have to figure out. Also with all the black rather than stylish it looks like a morgue. I have had and used Weebly for years and wanted more capability but this format repels. I don't even go to my site anymore. I work full time and am an Indie Author so have my hands full. I do not want to have to spend a lot of time to try to find, or figure out how to use this. Have you created videos to introduce people to whatever it is that you've improved or added?
I would watch those but would pron never be able to find them. I have over the years referred many people to Weebly. I can't say I would do that now bec I don't even like it anymore. it was EASY to use. That was its best feature. Now it's now. :(

treegnome link

10/7/2015 10:17:54 pm

I CAN'T EVEN USE THE EDITOR ANYMORE!!!! Every time I move an element, 3 other elements switch spots for no reason, AND THEN IT PUBLISHES THESE MISTAKES AUTOMATICALLY EVEN THOUGH I DON'T HIT THE PUBLISH BUTTON!!! This is a nightmare! You've completely ruined my site, Weebly! Why are you doing this to me? PLEASE fix the glitches or just switch back to the old editor! Next time, wait till you have a finished, tested product before you spring it on us!

Elisa link

10/9/2015 05:44:27 am

I'm facing the same issue!!! -.-''

Noble O

10/11/2015 08:33:17 am

In settings you can revert back to the old Weebly style.

Ramon

10/11/2015 07:09:19 pm

I have the same problem - and it's now been over a week. Elements on pages getting mysteriously scrambled.

icaptured link

10/11/2015 09:27:28 pm

This launch has been a monumental disaster. It's been 10 days since I contacted support because of the problem where items placed in the editor show up in totally different spots when published and was told "their working on it".

Well it still doesn't work and their are many, many more issues of things not working that really make you wonder what they were thinking when they decided to launch such a faulty product.

I'm about half way through rebuilding my sites on Wix and I must say, what a wonderful experience when things work correctly.

I've loved Weebly for many years, but sadly it's time to part ways.

Arlene

10/13/2015 05:50:32 pm

Yes, me too! I have had multiple formatting issues/editing issues since the change. I have submitted several support emails. Some they have fixed, but not the editing formatting issues, which are similar to those described here. Very frustrating. I did not know we could switch back to the old Weebly in settings. I am going to check this out. Thanks!

Mary link

10/15/2015 03:17:50 pm

I can't use my site either except for the tiniest of things...even then it's hit and miss. I can't even add new products!!!!!! I'm trying to add new items for the coming holiday rush....nope. Not at ALL. Frustrated, angry and pleading this is fixed FAST. :-(

Jen

10/16/2015 06:04:18 am

@ Noble O.....I'm not seeing anywhere to change it back....any insights? Mine is a disaster, the elements are jumbled, the editor freezes and crashes to the point that the ONLY thing I can do is shut my computer down with the On/Off button :( I had the pending order issue too which they say I had to contact PayPal about....then several days later I got an email saying they fixed THAT issue....

Neville link

10/17/2015 10:24:27 am

I count myself as a real amateur when it comes to some of the technical talk I read here however I have to say that the one time I hit a snag "a supporter" discussed it on line and we sorted it; I've had no difficulty since. I have to say that occasionally I have encountered some instability but I quickly found how to get round it and now whenever I add pages they publish without any problem. I have even learnt a few tricks to provide some editing facility not available within Weebly. The site is strictly educational so I invite other users to have a look. www.healthscams.org.uk

Elisa link

10/8/2015 08:56:54 am

Great news! I love this! And what about a functionality like LinkWhitin? Anyway is the LinkWhitin code now working in weebly blog?

Elisa link

10/8/2015 08:57:38 am

Great news! I love this! And what about a functionality like LinkWhitin? Anyway is the LinkWhitin code now working in weebly blog?

Raul Rivera link

10/8/2015 11:37:38 am

Are the read more included in all parts of the website or is still just on the blog page? currently I can login to my edit site. :(

10/8/2015 07:21:45 pm

W O W.... Instead of spending time fixing problems, WEEBLY IS DELETING NEGATIVE RESPONSES FROM THIS BLOG. The blog entries on the top of the list have all been weeded out to show only positive responses. I know because my response from October 3rd has been deleted. I think they must have sold weebly to a very incompetent company. It is truly a train wreck.

dave

10/9/2015 04:05:52 am

Wow You're so right !!! I have had 5 of my comments deleted because they were negative responses. How childish Weebly !!!

The truth is, their so called Devs can't fix the problems they've caused and just like in the past the Devs will say it's nothing caused by them, so they just ignore problems they can't fix. That's why we get the same repetitive relpies from Weebly " clear your cache, try a different browser " If problems exist using the very latest and upto date browsers, then trying another browser won't make the slightest bit of difference. I wonder if Weebly think we are children?

One good thing they could fix is the snail pace speed of the site editor, instead of deleting comments they find not to their taste. It's amazing how this blog is so quick to get around but not our own sites.

quoting what Before It's News said ""Weebly Corporate Meltdown due to Carbon Catastrophe" or something like that...seeing as they'll probably be sued for this."

Maybe Weebly should listen to what we tell them and take in what we tell them,as well as act on what we tell them - afterall we are the ones who are being greatly affected by this crap Carbon and they know it.

Noble

10/11/2015 08:44:25 am

I wish all of you guys would stop posting negative comments. There is a difference between constructive criticism and just plain mean and negative comments. Yes, they shouldn't delete negative responses if they can't fix them, but it doesn't give anyone the right to CONTINUE posting negative comments. What Weebly needs is good feedback on Carbon, not hate. I think it's beautiful but feature wise it needs some work. Overall I think it's pretty cool. I have tried out many other site creators and I can't get used to them because none of them are as easy or as simple as Weebly. So let's help them improve without just trying to be mean. Thanks!

JACQUELINE STIGMAN link

10/13/2015 12:41:01 pm

I believe that Weebly has been sold. To hostile aliens.

Sm link

10/11/2015 08:29:56 am

Weebly, Thank you for putting most of the themes back. That is definitely a step in the right direction. Thank you again

Roxy Pop link

10/12/2015 09:28:44 am

grazie,non ho fatto niente di particolere

Christopher Stephenson link

10/12/2015 11:31:57 am

Keep the updates coming Weebly! Let's continue on the path to world domination! Love the apps and the new developer tools, I'm sure they will improve over time to be perfected!

Deryk

10/14/2015 05:59:34 pm

I have been a Weebly user for over 4yrs. and have been totally thrilled with it....until now. I'm in the User Experience Design business and have never seen basic test & accept oversights like this. This smells of a money move to me. Email not being able to be Enabled. Links not being able to be added to fields when there is a button for it. That's just the start. This platform is MUCH less efficient and logical to navigate. I do love the support, but some executive somewhere should've back this out already.....last week. I've even offered to assist because of my affinity to Weebly, but have gotten nothing. I've informed my network of contacts to stay away for a while. This is really, really bad.

Dave

10/15/2015 12:21:41 pm

If you are using Google Analytics its more than likely that Googlebot can't crawl your site/s, because the server is too slow and as such the connection times out. I have been with Weebly for just over 3 yeras now and with Google Analytics for the same amount of time and this is the first time that I have been contacted by Webmaster telling me of this problem. I have submitted a ticket to Weebly but so far nothing as come back from them - something else they have screwed up with this useless Carbon

Sanjay Neswaran link

10/30/2015 01:57:02 pm

Yep, this new Weebly is astounding! The old Weebly was good, too, but I didn't think something this good was going to come out on Weebly until 2030! I guess I must have went "Back to the Future" or something! :)

10/1/2015 08:59:36 am

Hello Weebly Team, A very good job you done.

Nettsted Om Inkasso link

10/1/2015 09:04:51 am

A lot to learn an implement, but this is looking GOOD! Thanks, Weebly!

Erica Hopkins

10/1/2015 09:13:04 am

Noticed there is not an EXPORT option for form entries. How are we supposed to get our mailing list addresses????

Weebly

10/1/2015 09:18:20 am

Our engineering team has been notified and is working on adding that feature back. Thanks for commenting- it should be back soon!

Ricardo

10/6/2015 10:37:18 am

By when will we have an export feature? I have a client leaving me for the obvious reasons and wants to take his site with him.

I add my comments as well -- no notification or better said, being sneaky about this "upgrade", and reducing the amount of designs to use.

If I did this to my clients, I would be without clients...

You are not the only one, guys... and with web.com spending millions on TV advertising, your recent change is and will affect my business. Not cool...

loga

10/12/2015 05:30:58 am

honestly i hate that making new page is on the same side bar, its annoying and difficult to rename and copy pages..its annoying. give us the option to switcht o the old weebly layouts please.

Jacqueline Stigman link

10/13/2015 12:48:22 pm

How about offering the choice to stay with the earlier version that was functional and easy to use. Which is why I've been a customer for years! And in the mean time you can work on getting your new version to work. Although I really can't stand all the black design. It's old. Outdated. And yes, we are angry. Suddenly we don't have our sites, practically nothing works, and we're just supposed to put our business on hold rather than you taking the time to create a quality product. So unprofessional.

Jeff

10/1/2015 09:46:52 am

Our "business" (we are a non environmental non-profit) is completely crippled by the no export feature. We can't get our data, we can't process applications, can't do anything. Shame on you Weebly for implementing this without telling anyone. We could have at least downloaded our data - instead you are holding it hostage!

Weebly

10/1/2015 10:55:16 am

We have a short term solution that should help you out right now:

1. Click on the Account icon on the top right
2. On the following page, use the link to revert your account
3. On the old account page, use the usual steps to export form entries

That should get you the export you need while our team works on adding exports to the new account homepage.

Jake

10/1/2015 09:13:19 am

It is a great update, and answers all of my concerns! Thanks you so much, and give your team a raise! :)

Weebly

10/4/2015 05:22:32 pm

Thank you so much, Jake. We are happy you like the changes.

Catherine Cyko link

10/1/2015 09:15:14 am

LOVE IT!!! I was thinking of moving to Shopify but NOT NOW!!! Updated my weebly biz site with new theme, it's amazing THANKYOU so much!!

Luisa Osorio link

10/1/2015 11:15:26 am

Yes! I was about to move out too into our own developed website and go through the hustle but I'm definitly going to give this a try first! Thank you weebly!

Weebly

10/4/2015 04:59:43 pm

Thank you Catherine! We are happy you like love the updates!

Shawndra Manning link

10/1/2015 09:24:40 am

Is there a way to go straight to pending orders? For instance, I have 1 pending order that I don't know where it is or what date it's from. I go back several pages of orders and can't find any pending. It's probably one from a loooong time ago that I forgot to mark as shipped but there's no way of finding it without paging back pages and pages and pages. Is there some way to click somewhere that it will bring up all pending orders?

Weebly

10/1/2015 09:28:43 am

We don't have the option to sort orders right now, but that's a great suggestion and we'll pass it on!

Mona Dobratz link

10/2/2015 09:36:05 am

Mine states I have 3 pending orders and I know I only have 2.
From the sample picture that you have posted I should be able to click on the store or the option of adding products, but on mine I am not able to do that? Otherwise looks great !

Brandon

10/1/2015 09:25:35 am

Those new elements are going to be VERY helpful in building my site. Weebly is really awesome. I'm excited to see that 3rd party apps section grow. It's sparse now, but I bet in time it'll have hundreds of third party tools you can insert directly into Weebly. Weebly just made a huge jump with Carbon.

On an aside, I really hope that Weebly will create a social media platform for visitors to your site. It would be really awesome if visitors could come to your site, join it and create a social profile. If people drawn to your site could create their own page and become friends with other members, and share media, etc...like Facebook or Ning, I really think it would be a fantastic addition to the service.

PS: If you would like that, too, please contact Weebly and let them know. They said feedback like that goes a long way in deciding what they add to the service!

Weebly

10/1/2015 09:30:59 am

Thanks for letting us know what you think! In regards to a community, you might want to take a look a post we made a few months back (hint: we agree!):

http://www.weebly.com/blog/new-weebly-community

Brandon

10/1/2015 09:42:55 am

That is awesome! So you're already working on something internally among weebly users. That's fantastic! Hopefully a community for individual websites won't be far behind. You guys never fail to impress.

Like just now, I don't know how I missed it, but you guys put the pages in the sidebar. Do you know how awesome that is? No more having to jump to page and then back to build, you can just go straight there.

It's stuff like this as to why I always recommend Weebly to anyone looking to build a website.

PS: I'm noting some glitches with my site since the changes, most notably it seems like the jump to Carbon is making the images I chose for my backgrounds look really huge and blurry like they've been zoomed in on to the max. Will this be ironed out?

Robert Payne link

10/6/2015 06:33:21 am

I am a very experienced engineer/programmer who is going from 1st base to 2nd regarding Web site building, using with family, and teaching a few other family members how to administer and edit this website and a few more. The sudden black screen "CARBON" is initially scary. Is there a page explaining how I am to convert a running simple Weebly Pro site, what features I am using to which I will have to adapt? I am anticipating my associates telling me to return to WordPress. Say it isn't so.

Magdaleno Medina

10/1/2015 09:26:24 am

Sorprendente!

Jesse link

10/1/2015 09:30:48 am

Wow, Weebly!

I've been using Weebly since 2011. I have seen a startup grow to a big business and many things have changed. I must say I sometimes had the idea to switch to Wordpress, but the startup sphere kept me here. Weebly has always been intuitive and I thought Weebly was losing it the last weeks or so. Now, with Carbon, we're all back on track and many things I requested many many times are now real with an App Store. Great improvements on the app for iPhone, iPad and Android as well!

Weebly, this update just kept me from switching. Great work and as always, keep it going!

Alberto link

10/2/2015 05:38:45 am

I've just moved all my sites from Wordpress to Weebly for that reason! WP is now what some call "bloatware", a software that comes with A LOT of features that most user never use nor need, and also needs A TON of plugins to be safe and useful, and that sucks.

But, to use Weebly as a blogging platform, I was missing some small details. Hopefully, with the new apps, in the near future, much more app will fit that gap. Meanwhile, I'm extremely happy with Weebly and also with all the new changes! I love them!

Weebly

10/4/2015 05:06:00 pm

Hello Alberto!
We are thrilled that you love the updates. We will definitely be adding more apps in the future. Now for the first time developers can create custom apps for Weebly!

Please visit the link below to send your feedback directly to our management team.

http://carbonfeedback.weebly.com/

Thank you again for your support!

Zeeshaan link

10/1/2015 09:35:21 am

WOW!! That's a huge development of @Weebly.
Amazing work Weebly Amazing.. Good going and keep going

Pamela Bradley link

10/1/2015 09:46:47 am

The new look is wonderful, makes the work flow much smoother! Enjoying the potential of the new apps and features.

Our school uses Weebly sites for teachers and for student projects, virtual portfolios, etc. An effective way to meet the educational needs of 21st century students. Thank you!

Weebly

10/4/2015 05:26:11 pm

Hello Pamela! We truly appreciate your kind words and are happy to hear your school uses Weebly for Education.

Be sure to share your feedback directly to our management team via the following link.

http://carbonfeedback.weebly.com/

Thank you again for your support.

Eileen link

10/1/2015 09:47:08 am

Had some problems today-the basics need to be spot on or else it is meaningless updates - I will try revamping my site theme now to see if that helps. In the past that has invariably meant blogs looking out of synch so time will tell - thanks

Eric

10/1/2015 05:22:37 pm

I agree - the image editing is buggy. AND I hate the pop-up menu of sites rather than prior embedded list. I like some of the features that have been added, but I'm annoyed that the user interface is not as good and that some of the basic features aren't seeming to work well.

maitri

10/2/2015 09:17:13 am

This happens so often-lateral changes at best. New and different isn't always better. Also, last time weebly failed to inform anyone ahead of time. For non tech people: Changes are a HUGE deal. The brain doesn't switch as easily to new tools and having advanced notice would at least prepare one for the inevitable learning curve. ie, extra time and stress will be a factor. So to log on one day and find a new interface is extremely frustrating and stressful. At least people can still choose the old editor mode. I'm actually still on the first weebly as far as interface and shopping cart-LOL-simply b/c my site was already set up that way and haven't had time to switch everything. Also, weebly please realize that it's not just a few new changes. The design of the site and the process to make the changes requires a new way of thinking each time. If it ain't broken, don't fix it is a saying still in use for a reason....Adding new features without changing everything is a good option sometimes. Anyway, I see many people love the changes and many don't. Probably as expected.

Laurali Star

10/1/2015 09:50:09 am

I'm in love with the new features. See, this is the reason I stick with Weebly. You are always growing and outdoing yourselves. Weebly listens to their customers and continuously works on making things better and better. I have tried just about every single platform out there in the past for both blogging and business and none of them compare to Weebly. Thanks for the great new features! :-)

Robert Musco

10/2/2015 06:19:10 pm

This positive comment, like so many others in the blog, is written using the same voice and repetitive language. This is clearly just Weebly praising itself. Shame on Weebly for being so transparently self-congratulatory! Prove you are not a robot.

Weebly

10/4/2015 05:17:05 pm

Hello Laurali! We truly appreciate your kind words. Be sure to share your feedback with our management team via the following link.

http://carbonfeedback.weebly.com/

Thank you again for your support.

Andrew link

10/7/2015 12:47:38 pm

Noël link

10/1/2015 09:53:28 am

I think all new features and themes are awesome! Great work, Weebly, this is a huge step forwards and makes using Weebly way more fun. I'm really thrilled. One remark though: when I switch to one of the new themes and publish the themes do not seem to work. One theme does not display any content, and the two other themes do not work in the way it's shown in the examples. Is this a known problem? Hope this will be fixed soon, as I can't wait to use those themes. They look awesome.

Weebly

10/1/2015 09:56:35 am

Thanks for your comments, Noël. Which of the newer themes did you experience this with?

Noël link

10/1/2015 10:03:54 am

For you to see, I switched to Paper. I see no content displayed, only blank pages.

Weebly

10/1/2015 10:08:52 am

We see your content when we look at your site in a few different browsers. Can you try a different browser temporarily to test?

If you still have trouble after that please let our support team know so they can investigate further:

http://hc.weebly.com/hc/en-us/requests/new

Jane Foster

10/1/2015 09:59:02 am

I have a Starter package. It appears with this upgrade that I no longer have access to the stats I had yesterday. So when I paid for the service, the stats I could access included page views, top pages, search terms and referring sites. Now you are taking those away without any notification?

Weebly

10/1/2015 10:02:08 am

Expanded stats are still a feature of Starter, and our developers are currently fixing an issue with that. They should be back for you shortly!

GAC STOP link

10/1/2015 10:01:47 am

Wow. Great update. I will try few later today. Thanks weebly.

bizgrrl link

10/1/2015 10:09:18 am

I had no idea this was in the works!

Jeroen

10/1/2015 10:13:28 am

Carbon means that you took away the top pages, the search terms and referring sites from the statistics page in the Starter package that I use. Is this a way to force me into upgrading and spending more money? It certainly is a way to push out loyal customers.

Weebly

10/1/2015 10:15:09 am

Expanded stats are still part of Starter- our developers are currently resolving an issue preventing those from being displayed, so they should be back for you soon.

Robert Blower link

10/1/2015 10:16:21 am

Where are the old themes? Am I forced to change the entire look of our website? This type of change takes vetting and approvals, not something that can be done whimsically! Now I can't update my site without changing the entire look.

Weebly

10/1/2015 10:22:37 am

You don't need to change themes if you don't want to, and can keep using whichever theme you currently have.

Adam Egan link

10/2/2015 10:01:31 am

We were looking to go back to an older theme that we used in the past, are the old themes still available somewhere?

Roger Greenwald

10/3/2015 05:50:58 pm

I would like access to all the old themes.

amy

10/6/2015 09:39:13 am

I wish the old themes were still available. The new ones look too much alike - it's nice to have a broader range of choices.

Weebly

10/8/2015 09:21:22 am

Older themes have now returned! If you scroll down you'll see a button to load older themes.

Linda

10/9/2015 07:30:02 am

I don't see the old themes added back. I am looking on Oct 9. Have they been removed again?

jaime

10/1/2015 10:22:03 am

good job !

Tammy link

10/1/2015 10:22:41 am

We use weebly school account to have our students create webpages. This transition has been lack luster at best for them. There are only a few themes choices and none of them are the ones most often used by students. In addition...I can't seem to find a way to add a page and choose your page type. Help please!

Weebly

10/1/2015 10:27:02 am

To add pages, click on "Pages" on the top bar; you'll see a list of pages for your site load on the left side of the editor. Next, click on the + button to add a page.

To change the page type of a page, click on one of your pages on the left, then use the dropdown to change page types.

Greg link

10/1/2015 12:51:48 pm

This feature was NOT working for me. I could click on the + button until my fingers bled and nothing happened. Eventually, to add a page, I had to copy an existing page.

Also, your photo/text tools are not wrapping type around photos properly -- type is now jammed up against the photo without proper space between text and art.

Weebly

10/1/2015 01:01:58 pm

Try switching to a different browser temporarily to see if that helps. Chrome and FireFox are both good choices.

Laura

10/2/2015 04:59:29 am

I agree, please please bring the old themes back for those of us who have more creative sites, rather than business or commerce!

Weebly

10/4/2015 03:37:10 pm

Hello Laura!

We will be adding more themes. However, you can still access any themes you had recently used by selecting the recently used themes option under the Design tab. We have a very short guide to this here:

http://kb.weebly.com/recent-theme.html

If you are looking for a specific theme let us know.

Andy Smith

10/1/2015 10:33:29 am

Brilliant. However, the iOS app crashes on iPhone when you press preview. Sorry :(

Weebly

10/1/2015 10:42:57 am

Could you contact our support team and let them know? Be sure to tell them which site you're trying to preview and what version of iOS you're using.

http://hc.weebly.com/hc/en-us/requests/new

Wes

10/1/2015 10:35:50 am

Can't access the Apps. I click on the "Add" button and nothing happens.

Weebly

10/1/2015 10:47:03 am

Do you have any browser add-ons or extensions installed? If so, try disabling those to see if that helps.

Wes

10/1/2015 11:18:16 am

Tried it in both Chrome and IExplorer browers and neither worked. I get no indication of a pop-up blocker at work.

Jackie Phelps link

10/1/2015 10:36:48 am

Are the three new themes mobile responsive? Last I checked/heard from Weebly, the only themes that are true responsive were: Bradley
Unite
Redux
Saucy
Stripes
Squared
Superset
Venus
I'm hoping for more choices!

Weebly

10/3/2015 11:25:15 am

Hi Jackie! All of our new themes are responsive.

Akmal link

10/1/2015 10:41:32 am

aren't you coming up with related posts app to show under the posts or on the right sidebar anytime soon?

Garrett Marc link

10/1/2015 10:42:32 am

Wow. You've blown my mind. What an upgrade. I will be busy for hours on end putting in all these new features.

Marius link

10/1/2015 10:45:32 am

ok, all look good BUT the button to chose your name site disspaear? how can i choose now my name site?(i want to do this cause i don t appear on google search (or im in page 1000)

Weebly

10/1/2015 11:04:20 am

You can change the address of your site in basically the same way as before. Open your site in the editor and go to the Settings tab, then click "change" next to your site's address.

Kelly Brito link

10/1/2015 10:53:17 am

Thank you for making me feel like the $30/mo is really worth the investment. Thank you for all your hard work. Thanks for adding new (awesome features).
Please, do keep up the hard work, there's still so much more we need and that needs to be added to Weebly... :)

Tom link

10/1/2015 11:08:15 am

Good updates guys thanks

One more form bug though - you can't rename your form. The form title field string is automatically set to the 'send form submissions to' email field and vice versa. Is there a fix coming?

Weebly

10/1/2015 11:15:45 am

We've alerted our development team to that, so we expect it'll be fixed soon. Thanks for letting us know!

andres link

10/1/2015 11:12:55 am

I pay for weebly starter and used to have full access to stats. Now under the new carbon. Is giving me only basic details and asking me to upgrade to pro for more stats. Shame on weebly.com always trying to get more money out of the users. That is truly a shame. Upgrades should add features not remove them

Weebly

10/1/2015 11:18:11 am

Expanded Stats is absolutely still part of Starter, and it's something our development team is actively working on adding back to our new Account home.

In the meantime you can change back to the old version to view your stats by clicking on the Account icon, then clicking the link to revert on the following page. You can also switch back to the new account homepage after you've finished reviewing your stats.

Terry Winfield link

10/1/2015 11:23:50 am

I have 2 free websites through Weebly and am worried that if I upgrade to Carbon will I have to start paying a monthly charge, as neither of the websites are actually "Business" orientated. They are used to give information.
I would be happy to stay with the current Weebly as it does everything that I need, can I stay with that?

Weebly

10/1/2015 11:28:52 am

Absolutely! While upgrading gives you access to a whole host of amazing features, you don't need to upgrade if you don't want to and can take advantage of Weebly Carbon with your free sites.

Chris Fedderson link

10/1/2015 11:27:45 am

So from the 'home' page -- the one with all the stats -- how does one log out so one might log back in to another account and another site?!

Weebly

10/1/2015 11:33:24 am

Click on the Account icon on the top right, the choose the logout option from the dropdown.

Roger Greenwald

10/3/2015 05:59:13 pm

The Logout does not work very well for me at all.

Pamela link

10/1/2015 11:30:22 am

Not all of my form enteries are being seen now. I had each person message me after they filled out the form. I sure hope this is being resolved.

Lucy

10/1/2015 11:33:40 am

I am having difficulties finding pages on my site. I usually click on something I linked to access one of my pages and it no longer gives me that option. Will that feature be returned?

Weebly

10/1/2015 11:38:16 am

We've let our developers know about the missing popup. Thanks for commenting to let us know!

Lucy

10/3/2015 04:29:46 am

I really appreciate that you guys brought it back, and so quickly, too!
Thank you!

ALCHEMY link

10/1/2015 11:33:59 am

I litterally was about to jump ship from Weebly this week... and I saw this update, what I've been asking for for months in comments and surveys.

YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES

Anyone have feedback out my new website btw, just did a sweet redesign.

Carolyn Marshall link

10/1/2015 11:40:15 pm

NICE!

kandw

10/2/2015 11:25:37 am

Funny stuff.

Alex link

10/1/2015 11:42:42 am

On the old Pages section, I could see at a glance which pages were visible, page password protected or site password protected. This is no longer the case so it is significantly more tedious to identify these per page. Please fix.

All in all I like the redesign.

Weebly

10/1/2015 11:44:25 am

Thanks for your feedback regarding page visibility and password icons - we'll pass that on!

Lizz Thibodeau link

10/1/2015 11:52:27 am

I haven't had the time to explore many of the new features, although I am excited to do so; however, I found that trying to update the pages of my website was a much slower and more tedious task today compared to normal. When copying a page, it is copied to the bottom of the list of pages (as normal) but moving that page to the desired place in the list took forever. So much so that I decided to delete some less important pages so that my list isn't so long. That also took forever. Both of those processes used to be very quick and are now very tedious (and are things that I do on a weekly basis). My list of pages also no longer tells me which pages are "hidden from navigation" unless I click on them. It was handy to have the crossed out eye symbol on the list previously so that I could see what was hidden at a glance.

Weebly

10/1/2015 12:01:19 pm

Thanks for your candor; we'll be bringing back icons to make easier to tell what pages are hidden, password protected, etc. Stay tuned!

10/1/2015 01:02:12 pm

Thank you. I was going to ask about that also. Seeing things at a glance is better than having to hunt for it especially if you have a lot of pages on your site.

Stuart

10/1/2015 09:15:31 pm

I agree with this 100%. When moving a copied page to the desired place in the list takes FOREVER! Can something be done about this?

Carly

10/9/2015 03:02:48 am

As I've said a million times, need the option to drop a copied page under the original. Current way is so irritating.

Firestone Feinberg link

10/2/2015 04:30:10 pm

I have the same problems as Liz. Whoever answered her didn't address the issues! What's going on? So many bugs, no way to copy sites so that you see the progress; no way to name a copy of a site. I am very disappointed in Weebly.

Matt Delaney

10/1/2015 11:52:56 am

Is it now possible to edit mobile site independently of the desktop version?

Weebly

10/1/2015 12:08:41 pm

It's not possible right now to have different content on mobile vs desktop, since what you see on mobile is the same site adapting for different screen sizes rather than a separate site.

usher midley link

10/1/2015 12:58:13 pm

Please when will these updates be available for our clients on the designer platform? they also deserve good features because they pay us to pay weebly. We can't explain to them that they can't have some features. Please update the designer CMS too.

Glenn Miller link

10/1/2015 12:24:25 pm

This looks great. I can't wait to dig in!

Planet Flora Fauna link

10/1/2015 12:27:34 pm

@Weebly
Love the new interface and love the upgrades and mainly the apps. It was about time for the essentials to kick in!
And now, we do expect some upgrades in multiple platform feature and the blog.

Anyway keep it up.
Proud to be a pro account user.

Jeanine link

10/1/2015 12:30:37 pm

This is absolutely brilliant and I can't wait to try out the new features for my next client website. From the sounds Weebly is now a lot more scalable and programmable. Very exciting news

Deborah link

10/1/2015 12:34:14 pm

Very much enjoying the new direction!

I would absolutely love more options for the photo gallery element. Currently, if you want more than 3 images across, the photo size gets too small. I would really love if you could have the gallery option display the images at a bigger size when there are 4-5 images per column. Here's an example of the size I'm personally looking for: http://www.tugboatdesign.net/e-book-covers.html

I would also love it, if in the navigation, you could select a main page as just a placeholder for the drop down menus. An example: For my "Services" page, it would be nice if people couldn't click on the "Services" tab, and could only click on the drop down pages. So the "Services" tab would just be there so that you can have the drop down menu.

Keep up the great work!

Weebly

10/1/2015 12:39:05 pm

Thanks for your suggestions! In regards to top-level pages, we'd recommend adding links to your sub-pages to your Services page itself. In addition to those, you could also add a bit of preview content for each of your sub-pages to entice visitors to check out each of them.

Mark

10/6/2015 07:16:40 pm

Hey Deborah, on your 2nd request about placeholder navigation, I came up with a workaround. I make the placeholder an "external link" to the first page of the drop down and have it open in the same tab. Not a perfect solution but better than the alternative. My hope is that the user chooses a page from the dropdown if they hover on the placeholder, but if they dont, they at least go to a relevant page.

Alan link

10/1/2015 12:38:55 pm

Wow all the changes are very exciting, looking forward to spending some time checking them out,

Patrick

10/1/2015 12:39:48 pm

Will this becoming to Weebly Designer Platform?

Weebly

10/1/2015 12:45:45 pm

Some aspects of this already have (the updated editor, Pages in the sidebar, updated theme development tools). We're currently working on the new Dashboard for Designers for a future release. Thanks for posting!

kenbryt link

10/1/2015 12:53:28 pm

Mine is not a commercial site so all these changes are not relevant to me.
What I would really like to have is the ability to insert newer images into old text with out having to rewrite the entire page, ie images into blocks of existing text, I'd like to be able to write a page using nearly all the screen insted of the bit in the middle.
Most of all I'd like to block all the russian etc crap that messes up my statistics

Weebly

10/1/2015 01:03:33 pm

You should be able to simply drag an image element on top of a standard text element; this should create an image + text element that has text wrapping around the image.

kenbryt link

10/2/2015 03:25:09 am

I can only do that with one image.
if I want to add another I have to cut and paste the whole text into open office, cut it into sections for each image, then back into weebly and republish.
Its a pain and time consuming, especially for a site like mine where I am having to renew text everytime I find more info on my subject, and where images are an important part of my site.

Also to see this answer I had to scroll down through the lot, is there no way to ID my own comment?
I ticked the notify box only to find 90 non relevant emails in my emails this am

I also do not want an opening page showing results I know are false.

10/1/2015 01:00:24 pm

2 things I would love to see in ecommerce:

1.downloadable transaction reporting by any site administrator (direct download, not via email)... you force us to make store managers administrators over the entire site, so why can only the owner receive the transaction reports? Makes delegating store management difficult.

2. In the transaction reporting (.csv), please include a column for coupon codes applied so that we can sort transactions by coupon if needed (for example: we've used coupon codes to reduce pricing and trigger an installment plan or invoicing for the remainder, and being able to easily sort a spreadsheet to see who needs further billing if a particular code was used would be fabulous).

Thanks!

usher midley link

10/1/2015 01:01:03 pm

Weebly

10/1/2015 01:05:09 pm

We don't have any ETA on when these will be coming to the Designer platform; as with previous releases we want to make sure everything is working as expected before rolling it out for client sites.

Michelle

10/1/2015 02:08:47 pm

Totally Understand there is no way to have an ETA on Designer Platform now but when you get closer to one, can you give a heads up??

Carissa Fei link

10/1/2015 01:03:06 pm

I love the layout and more streamlined it looks.

Only thing it needs is an obvious link to the refferal page.

ModernWEB Themes link

10/1/2015 01:12:05 pm

It's very exiting time for all Weebly users. New editor have everything what was missing in old Weebly. Carbon looks and works great, plus apps center... WOW. We already start updating our products for new version :)

Kim

10/1/2015 01:15:58 pm

Great to see you are making changes, however, I am not thrilled with the handful of themes you have available. We are looking to re-do our site but none of the themes you have seem to fit. You should have kept more of a selection.

Anna link

10/1/2015 01:47:28 pm

Yesterday I had technical difficulties on my site and was on the phone with customer service twice. I'm just concerned there will be more issues with a huge upgrade like this.
Also, one of the problems I had last week (not the same problem as this week) was that when i integrated mail chimp into my site, it screwed a few things up. For example when I added a pop up thing (can't remember technical question) to my home page for people to sign up to my mailing list it magically removed access to certain pages. I was told that weebly is having some troubles with weebly. Is that issue fixed? will it be fixed? The issue I had yesterday was that I uploaded about 20 new products, then when I went to sort them on the page (just dragging them to put in order of color/style) and hit publish, they disappeared from the category. They were still in the system, but I had to go and manually add each one to the category again. This happened a few times. It seems to be ok now, but it was a big headache yesterday (and last week when I couldn't figure out why pages had disappeared). Before giant changes are made, I need to be able to trust the obvious features are assumed to be functioning properly.

Weebly

10/1/2015 02:09:53 pm

Sorry to hear that you've had some trouble working on your site. Building and publishing your site should be a fun and rewarding experience, so if you have any concerns or questions please don't hesitate to reach out to our support team again.

Anna link

10/1/2015 03:09:36 pm

That is not quite so helpful. I don't want to have to call support on a weekly basis. I have a business to run!

Zach link

10/1/2015 01:47:43 pm

Where did the option to auto-play an audio clip go?? What else will I find missing when I go to try and use it?

Weebly

10/1/2015 01:58:32 pm

Our developers are working to add auto-play to the element. It should be back soon!

Joushua M.

10/1/2015 01:48:58 pm

I not like it

Doug Schiller link

10/1/2015 01:52:04 pm

It is a welcome improvement. But I really was hoping that there would be a way to export Members. It should be so basic.

michelle

10/1/2015 01:55:54 pm

I am thankful that weebly is always working hard to do awesome things. I was trying to work on my sites last night and the upgrade completely shut me out... will you be notifying in some way when the changes will be made to designer platform if they will be? I don't want to train a client on CMS and then two days later it be completely different.. or have an entire night of work wasted because a huge upgrade? (I thought I had a computer virus it was so slow! ) Just wondering if there will be any communication as things change with designer platform

Anna link

10/1/2015 03:11:01 pm

I also wasn't thrilled with the lack of communication. I had no idea anything was happening until I opened weebly and found things to look quite different! It would have been nice to know ahead of time.

Aaron link

10/1/2015 02:24:53 pm

Great update, guys! It looks nice. On the other hand, I've experienced some problems when trying to see my website on cellphones. The menu button does not work when I go to the second page. It disappears. There's something wrong with the theme, I guess. Could you help me? I'm using a theme called "Venue". Thanks!

Finn Calander link

10/1/2015 02:43:16 pm

A couple of hours ago I upgraded to Carbon. On the whole I like the new interface. I have tried a few of the apps, and think they will be great in time. But there seems to be a lot of bugs to fix before everything will work properly. For example:
- changes I made inside the tabs app, did not appear on the site after publishing them (tried several times without success)
- editing textelements inside the tabs and accordion apps was impossible some times; had to close editor and open it again, something that did work sometimes, sometimes not
- I could not change the style of the tabs app; the only option was tabs on top

I use Chrome and Mac.

/ FC

Brandon

10/1/2015 02:47:58 pm

I'm really having problems. I just put a lot of work into an accordion, and it won't show the page on Publish. It's just blank white when I use the accordion. Also, my background images are totally messed up, zoomed in too close and I can't change it.

Is anyone else having these kinds of problems? I hope they get fixed, I'm excited about the new tools, and have already begun integrating several of them. But, it seems kind of buggy.

ModernWEB Themes link

10/1/2015 03:31:59 pm

Unfortunately all new weebly elements are quickly build additions that lack most of the features that could be add. No full controll over the colors, position, size... We checked all of them and beside counters and team members none of them work like it could/should. It's just a start of apps market so in few weeks time we all gone be able to choose from few of them.

JP Brady link

10/3/2015 08:04:23 pm

My site corrupted and my background images disappeared with the Carbon update. I thought I'd try replacing them on my own while waiting for support to respond, but found that yes, all image options were enlarged beyond recognition. I did not save any of my attempts.

Weebly

10/8/2015 09:38:34 am

Regarding your background image- if you re-publish your site it should fix the zooming issue you ran into.

Robert Chamberlain

10/1/2015 02:49:32 pm

It's ugly. It's slow. It's difficult to use. In attempting to improve the product, you made it worse. Will people never learn? (No, they won't.) Oh, and now my login doesn't work on computers external to my home computer.

FT link

10/1/2015 03:13:14 pm

Hi, some feedback of me. I am new here and I think your company is impressing of what it offers for free and I was trying out much in the past week. Can it be, that you have reduced the number of themes we can chose from? That´s a bit sad, because that was, what I liked very much.
I had a problem of seeing my blogtext after updating it. I thought the text was lost. The title was there, the text not. I went back and forth and found it finally. Somehow it was visible in the end, but I don´t know why. Tried it on a second entrance with the same experience.
Another thing: The german translation of the help texts/home is very bad. It sounds so automatically translated. If you need help ask me, a german teacher. :-) Best wishes

Billy J link

10/1/2015 03:26:32 pm

Love your work, Weebly! I've been waiting for this for some time. Kudos and all the best! Keep up the good work!

John

10/1/2015 03:31:10 pm

Are there any upgrades to the designer platform?

Weebly

10/1/2015 03:55:41 pm

Designer platform has received the updated editor, pages in the sidebar, new themes, and new theme development tools.

ModernWEB Themes link

10/1/2015 03:40:34 pm

We would like to invite everybody to take a look at our site. We just upgrade our best selling theme Elegante to work under new Carbon editor. We code it from scratch following all new designer guidelines and add few interesting features like color shames, additional drag and drop fields that can be switched on and off... check it out ;)

Steve-O link

10/1/2015 03:41:00 pm

Nicer looking interface. I have been pounding on a client site all day, so found a few disconnects:

1. The edit window suddenly reverted to the mobile header by default (yes, I was using the desktop icon)
2. Intermittent ability to change font size
3. The trading card feature can't retain a standard card size when a name takes up two lines
4. It appears that I can not make a copy of my site (tried twice)

Thanks

Kenneth Hood link

10/1/2015 03:42:28 pm

Love you guys. Amazing.

Eric Algarin

10/1/2015 03:49:11 pm

I love it!! Will this change eventually be available in the designer platform for my clients?

Weebly

10/1/2015 03:50:29 pm

We don't have an ETA right now, but stay tuned!

Charles

10/1/2015 04:24:13 pm

Customer service told me you can access the beta and use the new Carbon with the designer platform. I tried and it would not let me login to the beta. I really is awesome that Weebly made this huge release, but it would make way more sense to release this to designers first to get the bugs out and feeback from those who design brands. Real slap in the face at the same time awesome to see cool new features. I did check out the new widgets or apps as you guys call them. Most come with a hand out wanting you to spend $10 per month or more. For all those who know how to code, the new release is more a large scale integration release. Much needed to insure Weebly can survive in the industry. Other platforms are much further along with designers, so I am not sure how long I will be with Weebly given the fact that they just ignored designers who pay hundreds per month in hosting sites for their clients.

Andu Potorac link

10/1/2015 04:05:23 pm

Hey guys, Andu from Widgetic here. We can’t wait to get our hands dirty with the new App Center. We feel we have a good chance at being one of the top widget providers. :-)

What I noticed is that the showcase link in the Developer Center is a 404 page. If you can update that, it would be awesome - https://dev.weebly.com/getting-started.html. Those would be good examples for us to understand what is accepted in the App Center.

Keep up the good work, we've been waiting for this for a long time!

Weebly

10/1/2015 05:38:03 pm

Glad to see you're excited to develop apps for Weebly!

Try visiting this page instead:
https://dev.weebly.com/get-started-with-developing-apps.html

Brian G

10/1/2015 04:08:55 pm

Always great that you're adding new stuff. The design function seems a little buggy right now. drag and drops aren't updating after publishing.

Weebly

10/1/2015 05:36:18 pm

It sounds like you might be seeing a cached version of you live site. Try clearing your browser cache and reloading:

http://www.wikihow.com/Clear-Your-Browser's-Cache

Dannye

10/1/2015 04:26:13 pm

No one is perfect, as some above have noted, but at least Weebly is responsive to problems and is always working to improve their service. Kudos!

Dan link

10/1/2015 04:40:03 pm

Looks awesome! Looking forward to playing with some of the new stuff.

Paula link

10/1/2015 04:53:37 pm

Would love to see Customer History so they can log in and re download digital designs they have ordered. I was told it was coming. Also would love to see on the comments section newer comments on top and also the comment area, so customers do not have to scroll all the way to the bottom.

Gayle Reichelt link

10/1/2015 05:12:17 pm

I added Relatred Noise to the right side bar of my blog, but I suspect that I added a divider bar instead of a spacer as it appears in two columns. How do I remove the divider bar, as I would prefer just one column so that the right side bar is narrower.

Julie - New Zealand link

10/1/2015 05:24:50 pm

Not spectacularly impressed by the changes at this stage. How come you didn't address previous problems before launching all this new stuff? The way the date bounces around on blog posts has been a bug bear of mine for many months (many months), yet I NEVER get a satisfactory answer from your people as to why its happening and all they say is a bland "our developers are working on it". How long does it take?
Personally, I think you are writing everything in favour of those who live in USA and you forget that we internationals have requirements too.

In writing my blog today, I encountered the new way we now have to fine tune our images, once uploaded. Definitely not impressed with that. Why can we not set our own image defaults that will apply to all our own images on our own sites? (i.e. I prefer a border around every image, yet 'no border' is the Weebly default - what a pain it is to have to set every single image with a border). The new pop up screen for images just kept wanting to upload more images, when I was trying to make adjustments to the images I had uploaded. Painful.

Also - when I had set my blog post to post to Facebook automatically, today, what a mess it was when I looked on FB. I'm horrified at how it came out and so deleted it from FB immediately. I don't know if that's a Weebly or FB problem, but I won't be using that function again.

Weebly you do a good job and I love the drag and drop system. I have been a customer for many years, yet (to me) some of your changes are not all that positive.

Eric

10/1/2015 05:34:26 pm

Agree - when I was trying to change borders on images today. The image disappeared completely. I thought "what did I do? Where did it go?" Then I clicked on a text box and the image re-appeared. Bizarre and annoying. Then I couldn't get the image to align to center. I've never had any other problems using Weebly. Hope it hasn't jumped the shark.

Laura link

10/2/2015 07:44:11 am

Like Julie, I am not pleased with the way postings now look on Facebook. The beginning sentences of the blog no longer show up on Facebook, which doesn't provide enough information to entice someone to read the whole thing.

Also the Facebook button no longer seems to be connected to Facebook. None of the 'likes' that I received on Facebook yesterday showed up on my blog page. A 'like' from the blog page doesn't show up on a Facebook page.

Natalie link

10/3/2015 08:01:15 am

I am having the same issue. Has anybody given you advice on this? Weebly technical support claims it is not connected to the update and that it is not a global issue so it must be an issue within my site coding. Your information tells me that it IS connected to the update and that this is not being properly addressed.

Please advise.

Natalie

Weebly

10/3/2015 10:20:10 am

Hello Laura! Our developers are actively working on the Facebook sharing issue. In the meantime you can manually share your link on Facebook. Click the title/description area to enter the data you want to see. You can also upload a different image to Facebook at that time, as needed.

In regards to likes. Please contact our support team and provide them with your Weebly website address so they can take a closer look. http://hc.weebly.com/hc/en-us/requests/new
Thank you!

Laura

10/7/2015 06:41:25 am

Thank you! Everything is working now!

Natalie link

10/12/2015 06:34:48 pm

Weebly,

Has there been a solution to the Facebook communication issue with our Weebly site? Engagement on Facebook is still not translating to the Facebook social media ticker on a blog post like it used to. I do see that SEO communication to Facebook has been corrected.

Thank you for addressing my remaining issue in advance.

Natalie

Siddarth Sharma link

10/1/2015 05:25:10 pm

I Am Speechless ,! Awesome !

Esbjorn link

10/1/2015 05:26:26 pm

Wow, really nice job guys - loving everything except one small thing. There is no longer a visual cue on what pages you have hidden - you have to click on each page to work out if it's hidden or not. A lot of my clients work with pages that are hidden from the main navigation and I'd love to see the 'eye with a cross' icon back on the new sidebar. Apart from that, love you work!

Weebly

10/1/2015 05:31:10 pm

We're planning on adding back icons to make it easy to tell which pages are hidden, members-only, password-protected, etc. Thanks for commenting!

Esbjorn link

10/1/2015 05:46:15 pm

Awesome, that's great news!

kade link

10/1/2015 05:28:31 pm

Carbon is alright but weebly add some professinal stuff

parker svens link

10/1/2015 05:47:38 pm

I see no "Exit" or "Logout" in my sites to get out when I finished updating. There used to be, why not now?

Weebly

10/1/2015 06:05:29 pm

Exiting the editor is in the same place it was before in the top right; once back in your Account, click on the account icon on the top right, then choose "logout" from the dropdown.

Anderson link

10/1/2015 05:50:37 pm

I can not find how to approve blog comments when using my iPad.

Weebly

10/1/2015 06:18:09 pm

It's super-easy to manage blog comments with our iOS app! Take a look at this quick guide here to see how:

http://hc.weebly.com/hc/en-us/articles/210126778-Manage-Blog-Comments

D.S. link

10/1/2015 05:51:17 pm

Has Weebly developed a way to limit the Archives list in the Blog sidebar? My list includes 18 months - I would like to limit that to 12 and then have the oldest months available until a tab marked 'Previous' or something similar. If I stay with Weebly and this feature is not developed I could potentially have 36plus months listed. Please let me know if there is some way to limit this list. Thank you.

Weebly

10/1/2015 06:10:36 pm

Not yet, but thanks for suggesting that! One option you could try is copying the links to the archives that you want shown, then removing the archives element and creating a simple list with links to each month you copied.

D.S.

10/2/2015 03:53:31 pm

Thank you for trying to help but I am not very tech savy and do not completely understand your suggestion. Could you reword it - and if there is a way for you to test it out to see if your suggestion actually works I would greatly appreciate it. Thank you.

maitri

10/2/2015 09:22:49 am

Yes, this blog feature is a basic one and far more important than some of the new 'features' and aps. Also, being able to delete a blog category without having to go through each blog post and uncheck that category beforehand would be great. Definitely more options within the blog feature. To have all of these trendy design options, but then a blog that looks messy with lack of options is frustrating. Thanks.

Steve Bennett link

10/1/2015 06:07:49 pm

Can you give us a rough idea when a booking calendar will be available for the hotel/motel/rental home businesses?

Paul link

10/3/2015 11:30:45 am

Hi Steve,

I use the below rental management/calender system, it works a dream for all my sites.

http://www.holidayrentalmanagement.com/

Ciao,
Paul

Scarlette

10/1/2015 06:10:50 pm

Does the updated "IMPACT" theme allow you to change the images shown at the top? I really like that feature and I don't want to update my theme only to find you can't do that and be stuck with it.

Weebly

10/1/2015 06:24:04 pm

It looks like there's an issue with that theme not respecting page type choices; we've let our developers know, though in the meantime if you switch to a different theme it will use whichever page type you choose.

Purpleily

10/1/2015 06:14:34 pm

LOVE the new Weebly - especially how you can access your pages on the editing screen, it makes it much easier to change!

Angie the Placenta Doula link

10/1/2015 06:19:27 pm

For the love of snickerdoodles I couldn't be any more tickled to see these updates!! I am so excited to see how weebly ...err Carbon... can take my business to the next level!! Hark!

Donna Keevers Driver link

10/1/2015 06:28:27 pm

I love the new look!! Has a great feel to it as well.

techsupport

10/1/2015 06:43:59 pm

This is a step in the right direction, but the price point is way off for apps. Example. if we want to use the calendar/upcoming events app it will cost us $84 a year for a calendar app. I have 5 sites with my Weebly Account and I don't pay more than $50 for the entire year for all 5 sites. I have to $49 a year for a domain name with weebly and only have to pay $16 with GoDaddy. The pricing does not match up to the service.

Tantra Bensko link

10/1/2015 06:47:42 pm

I like the accordian, very nice. I'd like the polls too but it was a huge waste of time and led to lots of frustration today trying to add polls. Are we not allowed to have more than one poll?

I made around five and it would take several tries before it would show up. Then, I'd make another, and after several tries, it would show up, but the other one would be gone. So I'd put it back and the other would say "make a new poll with poll daddy."

Then, I'd save when one was working and go to a different page, and then come back, and it was gone back to the "make a new poll with poll daddy."

I tried putting only one per page, tried everything, and finally gave up and took them down.

What was that about?

Tantra Bensko link

10/1/2015 07:21:29 pm

How do I disable the free trial of the poll? I don't want to start getting charged.

Weebly

10/1/2015 07:30:46 pm

To remove the app, go to Settings > My Apps, then click on the "..." button for the app and you'll see an option to delete it.

Tantra Bensko

10/1/2015 08:16:03 pm

Thank you!

Laurie B

10/1/2015 07:43:03 pm

YES, SO GOOD TO SEE IMPROVMENTS!!! :) BIG STEP IN THE RIGHT DIRECTION :)

crisleine link

10/1/2015 07:46:08 pm

I can't do blog post no more, It doesn't show the side bar where I can edit my post

Pattie Lamb link

10/1/2015 07:48:46 pm

I see one major DOWNGRADE that will be very difficult for me and my team to deal with. On the Pages page, I can no longer scan quickly down the list of many, many pages to see which ones are password protected and which ones are hidden in navigation. Now I have to click on the arrow beside each and every page to make sure that everything is set correctly. THIS IS GOING TO BE A NIGHTMARE. Please fix this

Lillian Lanko link

10/1/2015 08:21:18 pm

There used to be an indicator icon on each website page when that page is 'disabled' from the Navigation bar. Could that please be restored, so I can see at a glance which pages are 'active' and which are not. Thank you
Lillian

Sue

10/1/2015 09:01:11 pm

I share a blog with my friend, and have three blogs under a separate acct. I logged in to the acct. I share with my friend, and I cannot log out to get to my other blogs. I finally found a work around to get in my acct. but I am only able to access one blog under the same email address. I don't know how to get into the other two as I when I type in my email address it takes me to the first blog I accessed. Please help.

Jeff Feng link

10/1/2015 09:08:38 pm

Awesome job Weebly team! But I have one question, what happened to the invite page in the new look?

Weebly

10/2/2015 09:21:49 am

Hello Jeff! Unfortunately, the option to refer other users is not currently available.

Militsa

10/3/2015 01:31:53 am

Some great new look.
I just wanted to ask if there will be no longer invite a friend option, or it is just currently unavailable?

Shehan link

10/1/2015 09:21:28 pm

Wow, This is really awesome, You guys are really amazing. All the best. I love Weebly

Justin Marsh link

10/1/2015 09:43:31 pm

Any chance you will have cross connections to KnackHQ? I love the updates, but I still stuck using embed for my site...

Weebly

10/2/2015 09:32:00 am

Hello Justin!
KnackHQ is not currently on our app list. But that is a great suggestion. Be sure to let our developers know you want KnackHQ on Weebly here: http://www.weebly.com/editor/feature_request.php

leagueoflegendshackrp.com link

10/1/2015 10:21:46 pm

thank you

Sacha

10/1/2015 10:56:57 pm

I think that it's a little bit too complicated. Just my opinion.

Dan

10/1/2015 11:24:21 pm

I hope someone is going to develop a time-controlled "news-in-a-box"-app for Weebly Carbon :-)

Viragored link

10/2/2015 12:09:11 am

Bug! When I select text and apply colour to it, the edit is applied to some random text nearby and NOT to the selected text. (I'm using Google Chrome as my web browser)

FIX needed urgently!

Tuan link

10/2/2015 12:11:42 am

i want a better functioning coupon builder. it feels limited when i try to build it. i want a BOGO coupon or % or $ off of 1 item only. or a FREE 1 item only....

Weebly

10/4/2015 05:29:26 pm

Hello Tuan!

The BOGO idea is a great one. We get our ideas from our customers. So be sure to suggest this feature directly to our developers via the link below.

http://www.weebly.com/editor/feature_request.php

Thank you!

David Milton link

10/2/2015 12:21:13 am

When adding/editing items in a text column, the cursor now jumps to the first entry in the column. It requires multiple mouse clicks to get the cursor where one wants it. Very time consuming when adding names in the correct alpha sequence to a large list with multiple columns. The cursor should be where one clicks the mouse as it always used to be

David Milton link

10/2/2015 12:34:43 am

PLEASE - go back to the old method of working with the Pages tab. It is now very cumbersome to do a multiple sequence of changes. A five minute job took almost half-an-hour -
After deleting a page the list reverts to the top and the slider disappears. One has to open another page and exit to get the slider back to return to the required position to delete the next page in a sequence.
One can't see at a glance which pages are hidden in the Nav menu and make multiple changes - the pages have to be opened one by one and then use the slider to go down to the next one.
Similarly, copying a sequence of pages - open the page - copy the page - back to the top - move the slider - open the page - copy
Also moving a page to be in a sub meny position - back to the top, use the slider, move the next one.

Pattie Lamb link

10/2/2015 09:38:12 am

Agree 100%

Carly

10/15/2015 11:03:38 pm

Agree 10000% This is one of the most frustrating features for me. Pages was by no means perfect... the ability to copy a group of pages at once and to drop a copied page below the original would have been two good additions... but at least I could get things done. To actually make it worse takes a special kind of talent :(

Anton link

10/2/2015 01:14:42 am

Looks good, but surely in the Dashboard where it shows sales/pending, there should be a link directly to the sales page! It's an example of this update having not been fully tested on your real world customers before implementation. Still very good overall, though! ;-)

karl link

10/2/2015 02:02:49 am

Nice overhaul upgrade for Weebly. The platform only gets better and better. Just one concern, when I come to add the coupon box third party app and click on the 'Connect' button, it freezes and I can't even exit. I must refresh the page again. Please fix this bug. Thx

Weebly

10/2/2015 10:08:06 am

Hello Karl! Our developers are currently investigating this exact issue. We appreciate your patience.

Erica Rochester

10/2/2015 02:11:58 am

I am not able to edit in any browser. No cursor comes up. I can delete things but not place elements where I want them and can edit text in existing elements. It has always been erratic in IE, but OK in Firefox, but wont now work in any.
Also, this page is hard to read, light grey background only slightly darker grey writing...

Weebly

10/2/2015 10:05:59 am

Hello Erica! Sorry to hear of the issues you are seeing. Please contact our support team so they can troubleshoot this issue directly. You may do so here: http://hc.weebly.com/hc/en-us/requests/new

Thank you!

Erica Rochester

10/2/2015 02:16:45 am

Sorry that should be can't edit existing elements

Peyton link

10/2/2015 02:30:06 am

Form entries are not showing all required info such as Name and Email address on some of our forms. This is vital for us to be able to reply. When will it be fixed?

Weebly

10/2/2015 12:20:22 pm

Hello Peyton!

We are very sorry for the trouble with your forms. Please submit a support request to our team so they can investigate this further. Include as much detail as possible.
You may do so here: http://hc.weebly.com/hc/en-us/requests/new or live chat here: http://hc.weebly.com
If you are in the USA or Canada call 1-844-493-3259

Thank you!

S Thompson link

10/2/2015 03:36:06 am

I just want to get into my web site i don't care about the new stuff

Andreja

10/2/2015 03:42:01 am

Looks great! Will take some getting used to but it's a nice move forward :)

I kind of hoped a collapsible pages menu (in the editor) would also be a new thing added (searching through pages when you need to edit them and have over 100 pages is a pain) but at least Ctrl+F now highlights them in the pages list. Hope you'll make finding pages easier in the future.

Natalie link

10/2/2015 03:47:44 am

Hello,
have you added a currency option for customers to select their currency from a drop down box?

I also agree with above we should have two options- one for when the order has been placed and another for when it has been sent.
Possibly an options for items that have been packaged and ones that are outstanding waiting to go to the customer.

Which theme allows you to use the whole page?

Ivan

10/2/2015 04:00:16 am

I see that background function is not working as before. Every uploaded image is magnified, definitely not something that is useful. Can you please fix this?

Weebly

10/2/2015 10:10:25 am

Hello Ivan! Our developers are aware of this issue and are working towards a resolution. We appreciate your patience.

Wilder link

10/2/2015 04:14:34 am

i dont like it, Special when i have to change my site, there is not many design Anymore, where have they gone??

And its gets more and more confused, why change things there in the first place was working fine??

Coach Mary D link

10/2/2015 04:16:51 am

Im new to eebly and Carbon. Is this an option for migrate from iWeb?

Linda Nicholls link

10/2/2015 04:17:45 am

Please, please increase the size of the fonts on your pages, and use black instead of pale gray text. I can barely see them. The text on the new apps page is unreadable. Do, please, consider accessibility. Some of us have vision problems that can't be fixed with a new pair of glasses.

Linda Adkins link

10/2/2015 05:14:29 am

TO those of you who have been hard at working developing this wonderful new effort, it is seriously not cool that we now can't find a freaking thing on the websites we were working on, including our different sites. And you are not open to assist. And we are under deadline. Thank you SOOO much. Not appreciated.

Weebly

10/2/2015 10:17:45 am

Hello Linda! Our support team is always happy to guide you through our new platform. You can access all of your sites via the drop-down menu at the top left of your dashboard. Once a site is selected, click the edit button on the right to enter the editor.
For further guidance please contact our support team here: http://hc.weebly.com/hc/en-us/requests/new or live chat http://hc.weebly.com

Linda

10/2/2015 05:20:28 am

Where did all the Themes go!? :S

Robert Christiansen link

10/2/2015 05:21:35 am

My backup that used to take about a minute now drags on and then stalls. What should I do?

Why didn't you run your new version concurrently with the old version so Weebly developers could have done beta testing?

Zach link

10/7/2015 12:33:07 am

Agree 100% - Should have beta tested concurrently...good grief!

Bethany link

10/2/2015 05:38:23 am

I cannot get my website to load since this new update. I've tried several browsers and several computers. I just get a blank page whenever I click to update my blog.

Tom link

10/2/2015 05:39:09 am

Appreciate the new look and feel of the editor. Thought I would try out one of the new apps "Related Noise" great concept however it did not work for my topic. Contacted Jeremy he said he is working with developers... we'll see. The problem seems to be there app only accepts one word search words. Hope this gets resolved as I stated earlier, great concept. Anyway appreciate your efforts Weebly and as with any new roll out there will be bumps but I am sure you guys will work through them. Chin Up... Thanks

Karan link

10/2/2015 06:03:28 am

I am totally speechless.. amazing. but still there is no support for indian money...

Theo link

10/2/2015 06:27:01 am

Thank for the change - i can now see the comments that were left for me since jan 2014, that was never available on the old version.

Sherry Barron link

10/2/2015 06:40:48 am

Well, can't say whether I like it yet or not...Don't really have much time to explore...I'm under a deadline and hoping that I am not going to have to "re-learn" much. It would have been really nice if you had informed us earlier that you were planning to upgrade. I feel like I've been broadsided...again. Yes, we needed some new features. I hope I find what I'm looking for in making things run smoother and easier.

Premium Weebly Themes | Luminous Themes link

10/2/2015 06:47:28 am

This is awesome!

Very incredible to see Weebly getting better every year. This update is simply phenomenal, and the fact that you've managed to make mobile website creation a reality is stunning.

Great job!
Luminous Themes | Premium Weebly Themes | www.luminousthemes.com

Weebly

10/2/2015 10:14:16 am

Hello Luminous Themes! Thank you so much for your kind words. We are thrilled that you love the changes.

Debra Curtin link

10/2/2015 06:49:38 am

Having an awful time trying to move content within existing pages. Once published, elements are all over the place. Titles and break elements appear where they don't belong. Have to keep shutting down Weebly and restarting it to get the elements where I want them. Very time intensive. So far, the changes are causing too many problems. Seems like you may have launched exciting new featured without noticing impacts on the basics. Very frustrating.

Debra Curtin link

10/2/2015 06:58:31 am

Correction: Titles and divider elements, not break elements. Text elements also not staying where they belong. Can't leave the page like this. Have to just keep trying to fix it. Too time consuming.

Gia

10/2/2015 07:27:10 am

I am all for progress and thank you for giving us more features and accessibility...BUT - the text sizes changed on my website and I had to go in and adjust them. The image on my homepage no longer fits properly and when I try and edit it - the bottom of the image isn't accessible on my screen in the editor? The stats are awkward and bulky to utilize now - before we could see it all on one page and scan it in a few seconds - now we have to click and click. It's no longer as user friendly. And as others have said - the pages feature is also too bulky now - too many clicks for information that was all on one screen in the past version. Just throwing this out there - but did you beta test these changes will actual users - across the board? I have only begun to explore but with this many issues already - I'm half afraid to continue.

Wayne

10/2/2015 07:39:18 am

This is anpther example of companies supposedly making "improvements", but actually take away functions and features, because their moronic designers think they know what the user wants. This new Carbon is just the latest example, it's more of the same crap! Still no way to undo mistakes. They took away most of the themes and left us with this crappy selection. As soon as I get the tie time, I am moving to WIX! you hear that Weebly, I'm leaving your service to go to a much better service!

Ralphdesign5 link

10/2/2015 08:04:59 am

Weebly is top !!!

Does the "Carbon" Dashboard not work with old Accounts ?
I have in my account only the new editor with the new app funktion,but i have the old Dashboard !

Weebly

10/2/2015 12:07:15 pm

Hello Ralph!

You will not see the new dashboard on Designer or Education accounts at this time.
If you have a standard Weebly account. You can temporarily switch back to the newer version of our editor by clicking the Account icon in the upper right corner of your screen. Then on the lower left, click the "Go to the new Weebly design" button.

Tony Trabucco link

10/2/2015 08:14:13 am

Looks as though the improvements (especially the Apps) will develop over time -- change is always difficult but I'm sure that everyone will adjust over time.

The only issue that I'm finding is that the LightBox controls don't seem consistent. When trying to invoke LightBox on a Text+Image I get the very tiny check box (which I check) but then it reverts to non-checked when I exit and re-enter to edit. And the photo does not enlarge.

I tried inserting a regular image and the control box for LightBox and other items is a white pop-up with all of the expected controls. In the former example (Text+Image) the control box is gray.

Any suggestions?

Weebly

10/2/2015 09:14:06 am

Hello Tony! We would like to investigate this issue. Please contact our support team using the following link. If you can include some screenshots of what you are seeing on your end and the browser you are using. http://hc.weebly.com/hc/en-us/requests/new
Thank you for your assistance and feedback.

Tony Trabucco link

10/8/2015 10:09:11 am

This issue appears to have been resolved -- thank you Weebly.

Donna Vesely link

10/2/2015 08:16:42 am

I am old enough to suspect "improved" . . . usually means price hike for less and/or useless fluff. I am too old to be an app addict, for me apps mean clutter. I hate clutter. That said--I find the "new look" to Stats page GREAT. As Weebly usual-- user friendly. Really, really more efficient! I can delete old Contact Page messages too which I couldn't find out how to do on old system. Need to do more exploring, but no time now. I think I am liking it.

Mark

10/2/2015 08:38:20 am

BUGGY!

Hazel link

10/2/2015 09:28:26 am

GREAT JOB! Very impressive, been with you for a while now and this update is amazing. Great job to the weebly team!

Christy link

10/2/2015 09:31:39 am

I just renewed my site for one month (I received the email receipts from both Weebly and PayPal), and the dashboard is still prompting me to pay (the expiration date was not extended). Bug?

Weebly

10/2/2015 11:09:44 am

Hello Christy! Can you reply back with a website address in your Weebly account? So we can locate your account without the need for an email address.

Pattie Lamb link

10/2/2015 09:43:03 am

BUGS:
cut and paste from Word not working
space boxes and dividers don't stay where you put them
captions on images disappear or revert to what they were before editing
what you see on the editor is not what you see on the published page
WHEN ARE THESE THINGS GOING TO BE FIXED??

Malliek Green link

10/2/2015 10:03:08 am

Thank you so much for this update! I been asking for the site builder on mobile forever since like 2009. THANK YOU!! Also thank you for the new app store. I hope you guys are proud of yourselfs!

Avery link

10/2/2015 10:17:27 am

I think the new menu interface has a sharper look than the previous version.And the addition of apps could make Weebly a real competitor against Wix.

ninjuh

10/2/2015 10:21:07 am

For the past 12 hours I have been trying to make a page but as soon as Im done the text goes all over the place. HATE whatever you guys have done as its useless now

Manny

10/2/2015 10:29:22 am

check splash mode on themes backgrounds on the top them text and titles ,, i will stop traffic , when they enter they from mobiles they only see backgrounds and don't scroll down

Ron link

10/2/2015 10:29:56 am

Thanks! Much needed responsive refresh!

Barbara link

10/2/2015 10:34:17 am

I have a custom background. It is now hugely magnified and looks horrible. It also seems relative to page length. On anything but the shortest page,it is so grotesquely blown up that the pixilation looks painful. My original image is super-sharp and even in edit mode, it looks fine, but in the live mode, it's rubbish. Why are you doing this?

Also I hate the way the Pages interface does NOT work now. How could you make something that was okay into an unworkable mess? I can't see what pages are hidden. To check on any kind of detail, it's several clicks away with panes that slide sideways. What idiot thought this was a good idea?

A simple element like the Divider line now has so many options that it needs a vertical scroll bar. If you want to offer a choice of widths, why not use a simple slide control, instead of a stacked list of sizes?

The function that allowed several columns to be moved as a block, which I found very useful, was dropped despite many requests. I was hoping to see it brought back, but no.

Lately the site has become so slow and unreliable that edits are often wiped out by the <Loading> message and need to be input several times before they "stick". One is patient in anticipation of some improved interface, but what you have rolled out is a huge disappointment. I have no use for any of your new features or "apps" but regret the loss of user-friendly capabilities.

And these are just my first impressions. It makes me wonder what the driving thought is behind these senseless changes. Are you trying to make everything small so it fits on a little tablet? Serious web designers don't work on tablets. I'm seriously thinking of moving elsewhere but the work involved makes me weep, as your proprietary format does not allow migration, does it?

Karine Bosse link

10/2/2015 10:41:59 am

And all this cool stuff comes out one week after I finished redesigned my site! Nonetheless it will all come handy and make any further changes way easier.
Thanks!
I'm also impress by all the Apps.

Tonie Boaman link

10/2/2015 10:52:58 am

Thank you so much for Carbon w3 -- I have been with you all from the start and have found your uptime is much better, more secure and layouts awesome for making truly custom websites.

Great Changes and recommitted to #Weebly

Joaquin link

10/2/2015 10:53:21 am

Well... thanks for update, but for blog entries, where is the opcion now "read more"? I can't find

Ryan LeBlanc link

10/2/2015 10:54:35 am

Change is good. I like the potential. I like the apps. Make me famous, Weebly!

Christine link

10/2/2015 10:57:49 am

Good job on the updates! One bug report though - when blog posts are shared on Facebook etc, the featured title is now the WEBSITE title rather than the blog post title. That can't be right, can it?

Weebly

10/2/2015 01:06:01 pm

Hello Christine!
Sorry for the trouble. Our developers are looking into this issue. For the time being you can manually share your link on Facebook. Then click the title/ description area to add it in manually.

Natalie link

10/3/2015 08:06:20 am

Weebly,

Thank you for looking into the Facebook issue. If you >>Search find << "Facebook" on these threads, you will see that many users are experiencing a communication issue from what engagement is actually taking place on Facebook and what is showing up on the blog post Facebook social media ticker.

This data is important for two reasons:
1) It provides accurate, real time information on our website
and
2) I personally believe it impacts reader perception/impression of a good post.

Please advise of updates with this.

Thank you,

Natalie

Micajitapr.com link

10/3/2015 05:46:30 pm

Yes, thats annoying.

10/2/2015 11:22:56 am

I hate the new update because it got rid of my favorite theme !!!!!!!

Weebly Pro User

10/2/2015 11:25:08 am

How do you change the number of columns in the pricing table to less than 3? Same thing for the "Simple Table" widget.

It is preloaded with a certain number of columns...and you cannot change it to more or less columns. Please advise.

Weebly

10/2/2015 12:14:57 pm

Hello! You can change the number of columns or rows by clicking the edge of the element. This will open a popup window with the table options.

Jim Laird link

10/2/2015 11:31:06 am

I was happy with Weebly before these changes... although the new apps might be interesting the new interface is not! I am not happy at all with the changes you've made. It might be time to switch to Wix.

Justin link

10/2/2015 11:45:49 am

Thanks for your hard work team Weebly, so far so good. I've connected a couple of app tools, & look forward to the new element options stirring my creativity. I see a few small bugs, but overall Carbon looks okay. Still having scrolling, crashing & freezing issues with the blog area, but at least when it is done it looks great.

ProgBot

10/2/2015 12:34:56 pm

This is, in my mind, EXACTLY what needed to happen to make Weebly more competitive as a website CMS. The interface and ease of use is unparalleled, and the main thing missing was the ability to extend your site through things like apps and the API.

The main thing I would really like to see in addition to this is some amount of custom storage (ie so that you could make something akin to forms or polls yourself, where the user can enter data and it can be either displayed or pulled by the site maintainer(s) at a later date). I know server-side scripting and such would not really flow well with Weebly's model, but it would help to have a little bit.

Also, would it be possible to have a list of all the mustache tags available are, and what data they call up? That would be quite helpful (and, maybe, some full documentation on the structural hierarchy with how they're used to implement default themes).

Many thanks for putting this together!

Weebly

10/2/2015 02:01:58 pm

Hello! You can learn more about using Mustache via the following link: https://dev.weebly.com/about-mustache-templates.html

ProgBot link

10/2/2015 02:25:11 pm

I do know about that, but it doesn't have a comprehensive list of the available tags.

Nag link

10/2/2015 01:05:34 pm

Wow Weebly..
Amazing ....

but still there is no support for indian money, site copy security,

Bernard Novell link

10/2/2015 01:19:36 pm

What a pain in the butt!
I now have several more clicks to get to open a site.
I now can't see which pages are hidden without accessing each in turn - please put the little symbol back beside the page name.
Some of the boxes giving additional functions, like adding a border to an image, come up in a box that needs to be scrolled to find the switch.
So apart from messing up the speed of building and editing the pages, I can't really see any changes with having. What happened to Beta testing?

Magnify HIM Children's Choir

10/2/2015 01:58:55 pm

If you go to account settings, there is a "go back to the old Weebly" button.

Pattie

10/4/2015 02:45:28 pm

That does NOT work. The pages feature still looks like the new version

Jason

10/2/2015 01:23:04 pm

Overall, this is a pretty nice enhancement, and you guys have made some really great improvements to the site.
As a trainer who works with teachers, we were a little disappointed at the lack of old templates. I understand that the new designs are responsive and that is the current standard, but particularly for elementary teachers, they want fun, colorful sites. We would really appreciate the ability to select from the old, non-responsive templates!

J.P.

10/2/2015 01:51:03 pm

How do I change the background?

David Rose link

10/2/2015 01:55:08 pm

Been with Weebly since 2009, not a great lover of change but your changes since I started have made building and maintaining sites easier each time.
Carbon is a bit of a shock to the system but I'm sure I'll find the benefits and get used to it very quickly.
I don't run a business, it's all for information and interest, so I don't have the complications that others have mentioned.
Thanks Weebly for making my life easy!

Registrar

10/2/2015 01:56:50 pm

I can not select and delete individual form entries. Can only select all of them at once. Can this be modified?

Magnify HIM Children's Choir link

10/2/2015 01:57:10 pm

WOW!!!! WOW!!! It's beautiful!!!! The changes are great and I think we will enjoy using Weebly even more now!!! Today's my birthday, and since I enjoy working with technology and websites, it's a great b0day present. Thank you Weebly!!!!

Gregg

10/2/2015 02:05:55 pm

Seems like the number of Themes has been greatly reduced. I would hope improving themes is not limited to what's listed in the design pages. Can we revert back to the old theme selections?

Weebly

10/8/2015 09:30:16 am

We've added back older themes to our theme gallery; if you scroll down you'll see a button to load them.

10/2/2015 02:22:25 pm

Messed up all my image margins big time. Can't even close the large gap between Nav and image. Do I need to hard code custom CSS???

Rhyelm

10/2/2015 03:44:29 pm

Good gosh, can you please fix the side bar where you edit the pages? I can't even move a page without it getting stuck in a subpage. Not to mention every time I try moving a page it keeps scrolling back to the top. (So now I have to scroll all the way down again to locate the page I was trying to move.)

It's starting to get extremely frustrating. Isn't there some way for users who have lots of pages to be able to collapses them or something? I have 20+ subpages for 1 main page, and being able to collapse them would be extremely helpful and less irritating.

Overall I'm not a huge fan. If you could address the issue, then that'll be a huge help.

Ken Q

10/2/2015 03:50:08 pm

Nice. Can't believe you didn't make Page management better with ability to group pages and collapse groups. Otherwise managing sites with a large number of pages is pretty tedious since the list can get so long.

10/2/2015 09:00:15 pm

I agree and as I stated below every time you try to do with something on the pages it kicks you back to the top and you have to scroll down. It is very tedious and frustrating. Collapsing would have been so damn wonderful. As it is now it is making me work ten times harder to get things done than before and sometimes the changes you make just don't hold and suddenly reverts back and I have to go in and change it again. Like linking my buttons to a page. I link it click save and come find out it didn't take. Gotta go back in and redo it. Every time you do anything in edit it starts to think on you and you have to wait for it to stop thinking and you click on something else and it begins to think again. Slow, tedious, with about ten additional steps added to get any one thing done. Horrible.

Chris

10/2/2015 03:54:41 pm

I can't put spacing between my photos the same way I used to. I used to select top margin- none, and bottom margin- small

Now they use numbers to represent the amount of space between your photos. At first, you would think this is a good thing. You would think that would mean you can be more precise with how much space you put in between your photos.

Instead, you can't put in just any number. It has to be 10, 20, 30, 40, etc.. Which is frustrating because what used to be small, is equivalent to the number 5 now. Only you can't actually select 5 for new photos, it just says that for the photos you already had spaced that way when Weebly changed it.

Now I have to go back and change the spacing between ALL of my photos, which is a lot by the way. I really would rather be able to keep it the way it is... the space between them now is the perfect amount of space.

Also, it would be nice if you could easily choose to have all of your photos spaced a certain way, rather than having to select each photo individually.

Mary link

10/6/2015 10:32:56 am

Exactly. having the same problem. With all these changes, some of the simplest and easiest and most basic things are STILL the biggest problems. A truck load of 'new perks' don't make up for overlooking the obvious Weebly.

Registered user

10/2/2015 04:07:49 pm

¿Ya no existirá más "Invitaciones" ("Referidos")? ¡Qué tristeza!

Already no more "Invitations" ("Referrals")? How sad!

kamran link

10/2/2015 04:26:53 pm

where is invite page so we could invite our friends to earn for weebly plan? is that over? why you guys are trying to push your customers?

Vincent

10/2/2015 04:42:27 pm

This has a lot of potential, but I have a few qualms about some of the implementation of some of the new features as well as some suggestions unrelated to the update:

The app store. This is a great idea, but I feel like it could be executed better:
1. the management system for apps is unintuitive. It is possible to install an app a second time (which does nothing), and the app store and the app management (under settings) are different entities that I feel would work better under a single system.
2. What is the difference between elements and apps? I feel that the apps tab is somewhat redundant.
3. Elements, once installed, should be usable on every website the user owns.
4. Weebly elements like tables and tabs should not need to be installed through the app store.
5. The store itself should function more like the chrome web store, with the ability to add multiple apps (quickly) without needing to exit and reenter the store after every element is installed.

Editing elements. This has been a gripe for quite some time, though for the most part elements were quite simple and never required robust functionality. The text editor, for example, was never very powerful, without the ability to change the typeface and use superscript and subscript, among other limitations. This was and still is only a minor grievance, but for more complex elements like tables, weebly's lack of power becomes a larger issue. Editing a table is limited and unintuitive with a barely-accessible, tiny interface and frankly poor table management system; Weebly prides itself on being a WYSIWYG editor, yet editing the attributes of a table is almost reminiscent of punching text into a command line. Apple's iWork suite, as a reference, handles the same situation beautifully with an intuitive interface. For more complex elements, I suggest implementing a lightbox akin to forms, albeit with different capabilities specific to the element in question. For more basic elements like buttons, it would be nice to see additional features (such as color, font, thickness, animations, etc) enabled by a lightbox through an "advanced" setting.

Speed improvements and bug fixes. I feel like the new version dramatically slowed down weebly. The store is especially sluggish.

Undo and redo functions. Saved backup versions of the site. Please?

Old templates. Even though though the new ones look nice, I'd like to have some of the old templates back if just for variety.

Greater theme flexibility without the use of code. I know Weebly is built for simplicity; however, this does not need to be complicated: take Squarespace's style editor as an example. This feature would greatly enhance the diversity of weebly's sites, especially with the lack of templates to choose from in light of the Weebly Carbon. A navigation bar customizer in particular would be awesome.

Webpage sections. A long page on almost any modern website has distinct sections with different backgrounds, and it would be awesome if Weebly could implement this in an intuitive way that would also enable more flexible headers. I suggest a "section" tab: instead of elements/apps, it would be elements/sections. By default, a page has a header/body/footer layout (or whatever layout one chooses), and one can add or edit properties of sections, thus removing the need for tall header/short header and the like. Properties could include padding, background (with options such as image, color, gradient, and videos as well as parallax), etc. The flexibility would be infinite, and the complexity (if executed well) would be compatible with Weebly's ideology.

A facelift for some older features such as ImagePerfect and theme designer area. Even before this update, these features looked ancient and out of place in Weebly's modern interface.

Better blog and forums.

Again and again, I am impressed by Weebly's growth and responsiveness to customer feedback, the pro account 100-member limit being a prime example. Nice work, and I hope you consider these recommendations!

The Cultural German link

10/2/2015 05:25:21 pm

Weebly—
Great job on the new elements!! How can I access the old themes prior to the update?

Jason Witt link

10/2/2015 05:58:03 pm

Rep told me you can't. There is a go-back feature to revert back to the old interface under account settings. You may be able to try that. Add multiple themes you may want later and hopefully they will carry over to recently used tab in the new interface. Do this quick as a poster above claims the ability to revert back to the old Weebly is going away in a few weeks.

Crazy that Weebly decided to take away all these old themes. Why not force users to click an "old theme" button or something to discourage older themes if that is the purpose.

First bug detected in the Tabs element. If you add a $ sign the numbers that follow are all screwed up. Weebly response- talk to the 3rd party vendor that created the element.

Tanya link

10/2/2015 05:44:26 pm

I love it. It looks so sleek and lovely. I'm excited for the new features.

Robert Musco

10/2/2015 06:09:23 pm

The first view after logging in is horrendous. It is so hard to see the list of my sites, and that annoying and grayed out pop-up box with the sites is not big enough to display the full title. Hate that part of it so far!

Steve Bristow link

10/2/2015 07:38:20 pm

Well done Weebly - it's great to see progress, but the opening dashboard is no good. The list of sites with menu options next to them was great - why make things harder to see, and why favour stats on the dashboard over sites?

Also missing are modern templates that allow for slide shows and video in the headline images - c'mon weebly this is standard fare now - we need this stuff asap, and we also need a one-pager template with anchors for the page headings.

Paul Keenan link

10/2/2015 07:48:36 pm

Love my site and the ability to build it myself. However, this upgrade should have been announced beforehand to allow customers to backup. A major upgrade like this ALWAYS has errors.

TECHNICAL ISSUES
When copying a site you cannot name the copy. It just commences. The copy and delete windows are too small. My site has a long title.

When copying it seemed to freeze on 6/29 pages. There was no option to start/restart/cancel or rename. I tried another copy. This time it stopped on pg 5/29. When I went back into the site, published, then came out again, I see both copies had completed.

Before the upgrade, on my STORE page, drag and drop images was not working.

On the PAGES list I have 3 pages that switched (magically) from normal content to LINKS. There is no option to change the page type back. This seems like a corrupted pages table. How did that happen? Me or weebly? Very costly in time and effort rebuilding the corrupt pages and now have concerns I could lose more pages at any time.

DON'T BE TOO HARD ON SUPPORT
They are the ones that cop it when development and QA don't do their jobs properly or sales and marketing force a new release BEFORE the software has been properly tested.

Please make sure you create a support ticket for your errors and don't just complain on the forum. No software is perfect.

By the way, guess who are the guinea pigs doing the testing?

Got it. You and me.

Tenin Terrell link

10/2/2015 08:08:16 pm

Great changes. Thank you for giving us the best.

Question: How to old/granfathered accounts convert to Carbon? Thanks.

10/2/2015 08:25:05 pm

Alright, there are some good things but in my opinion a lot of bad things that has pretty much made it ten times more work for me to get anything done in the edit mode. First off we had a black background and suddenly when people in the site scrolled downwards it turned to shiny gray making everything impossible to read. So we spent all day today and fixed this by changing to a white background but it was a lot of time and effort to do this and I don't know if I will go back to black background if and when weebly fixes the so called "bug" because of all the work it took to go to a white background. On top of this on many of my pages the upgrade changed some of the meta data in advanced along with the names and title of the stories which I then had to go through and find everywhere it got converted and get it all corrected. The damn thing was slow too because I click on one thing to change it and the damn thing thinks about it and then I go to the next section rename it and it goes and thinks again. Sometimes I fix it and when I go back in to check it the damn thing didn't take and I have to do it again. Why does it even need to think on it if it isn't even going to keep it. Think about it and reject it right away so I at least know, lol. Then when you are editing a page and want to add buttons and things you have to click on build and there is no way to go back to pages unless you click on the pages tab which takes you right to the top of the listed pages and then I have to tediously scroll all the way down to the page. I mean you added a back button on the other sections why the hell not when you go into build? It's just stupid because as you find out here in a moment I'm constantly scrolling down to get anything done because it always lands me at the top of the pages list and the scrolling doesn't work worth crap because the damn scroll bar is so small and if you wander slightly off the damn right hand side slides over creating other issues. If I make a copy of a page because usually one page to another is the same except for some minor details it kicks me all the way back up to the top and I have to tediously scroll all the way back down where it is located. Sometimes I create several pages at once and then drag them up to the appropriate location. Well in order to grab multiple pages the ones below the top newly created page has to be at least one notch smaller to the right. So if I have five new pages created sitting at the bottom I have to move four of the pages over to the right. Well guess what...every time I move one to the right the damn thing acts as if it has to think about it and when it is done thinking it suddenly kicks me all the way back to the top and so I have to scroll all the way down to the bottom and do the next one before getting kicked up to the top and then once more scrolling down. I mean I'm feeling like a damn pinball machine with this new editing process making it like ten times as much work as I used to do. Believe me it adds up quick and I'm spending all my time getting my pages edited. If you upgrade you make the process more streamlined not more work. It's a lot slower too because each time I make a change the damn thing has to think about it and then lets me go do another change. It's frustrating to no end.

Now that I've vented I'm sure there are plenty of good stuff, but to be honest I didn't need the new stuff and this upgrade has been nothing but creating more work and effort on my part to get anything done when I have to go into edit and add pages. Right now I hate to say it by my vote is the upgrade sucks. Maybe as they work out some of these bugs it might be better, but right now, it sucks.

Luke

10/2/2015 10:40:47 pm

Im totally agree.. created more work load..

Paul Sretton link

10/2/2015 09:10:20 pm

Are these great changes going to be implemented in Designer Sites too?

Bob Oort link

10/2/2015 09:14:49 pm

I have seen Weebly grow for the 4 or 5 years I have had a non profit site for a non commercial purpose. I acknowledge Weebly's prompt, courteous and person to person help in the early stages. So far Weebly has provided all I need from a web site, I like to keep it the way it is, I don't need any further upgrades. But that is my personal choice, I recognize other people's needs. However, I think that the entire Internet industry is getting too complex for most people who have a life other than being a 24/7 cyberspace "professional". I am convinced that all growing IT industries are being merged into, and dictated by, the monopolizing IT corporation and the net by now is none more but an overloaded marketplace with little or no benefit to the majority of people be it NGOs or small business people. But, Weebly as every large and growing organization is driven by the market place, profits are necessary to grow, or down you go, so this response is not to downgrade Weebly, but merely a general statement from a 75 year young who remembers times when phones had a 10 digit dial and you'd speak to a human, and life generally was relatively simple. I close with a question I ask in my Weebly web site on World Peace: "Quo Vadis?"

Luke

10/2/2015 10:36:28 pm

Im using weebly for the past 4 years since 2011 and paying 100s of dollars monthly to maintain active membership for clients coz using weebly designer platform. From time to time I'm facing hard time with weebly. Following are problem I'm facing:

1. I understand you are introducing some new features to enjoy the benefit of editing in mobile and more user friendly interface but whats the point you are removing sliding banners features? During earlier time creating sliding banner is one of your paid features where by I upgrade from free to enjoy the features but its NO MORE? please explain?

2. Currently you offering about 21 theme?? OMG practically with millions of clients do u think this amount of theme is sufficient? For past years I'm already used to themes with banners and some straight fwd themes but now its not available. please explain why?

3. Using designers platform, i need to handle my clients.. if ever weebly think of how ur designer platform users will handle our own client.. or do you inform us to be prepared in advance to ans our own client.?

4. When we creating website to our client using weebly designer platform, now going back to the old theme request by client is not possible.. I'm unable to ans my client?? your white label feature in weebly to some extend.. we as designer platform user facing problem in handling our client.

5. Your earlier feature in E-commerce with drag and drop products which i was offering to my clients(those who not activate at begining), now my client can't used as need to pay extra.

6. This carbon is not stable then why you introduce.. even I'm setting link to text.. weebly name is appearing. so what ?... the white label designer platform for?

7. You are not giving choice for user to migrate to your new carbon and the account tab is freeze and I'm not sure how to revert back to old platform?

8. My customised themes are not working properly..

Weebly when you introducing new things... please maintain the features you offered previously. Don't just focus on introducing without thinking of the end users.. esp you always don't care the designer platform user.

And of your promise to reply soon on tickets for paid user.. till now more than 24hrs not answered.

Daniel

10/3/2015 02:41:24 am

Like the new changes. All seem relevant and the potential is just basically unlimited.
Some issues though:
The gallery theme's captions are not visible in mobile view.
Is that functional? Intent?
The webpage background template is very erratic and buggy especially on the Splash page template. Actually impossible to change the background.
The "Bird's eye view" theme has an issue in mobile view. The bottom half of the navigation bar is missing.
Hope for the best:)

Grace

10/3/2015 03:52:55 am

After returning from a 2 week holiday and looking forward to updating my site, i find myself stuck with this!
Incredibly glitchy, even the basic stuff like changing text colour isn't working! Very disappointed :(

devyash patel link

10/3/2015 05:13:45 am

Guys Love the Carbon,I Love Weebly and its give a startup to running a website for non techies. when i started my startup in India every one recommend for wordpress i.e is great for SEO and other things as plugins but i started with weebly and within year we have good Alexa Ranking :) so its a myth that Wordpress is For SEO . Main thing is just plugin and Now Weebly have apps ;)

Cathy link

10/3/2015 05:30:48 am

I am very pleased with the new changes. I spent most of the evening updating my website using one of the new themes. There are still a few bugs, but I'm confident they will be ironed out soon.

Thank you for the new layouts!

Sharon McCampbell link

10/3/2015 06:31:54 am

I am gob smacked. This has effected the face of my blog and not in a good way. Now when it posts, there is no title or photo. Just jibberish. I am way disappointed.

Vladlen link

10/3/2015 08:51:56 am

it's absolutely disapointing. The new version is stupid and uncomfortable.

Liza

10/3/2015 07:50:12 pm

People said the same thing when youtube, twitter, yahoo, facebook etc.changed their entire look. Now no one even notices it.

Open Your Eyes

10/4/2015 12:15:13 am

Maybe you don't get it. I don't have my web based business on youtube, twitter or facebook.

I built my web based business here. Now Weebly decided to make changes that dramatically affect my web based business without any prior notifications.

Have you been reading the comments? Have you even considered how this change has affected people other than yourself?

Not everyone uses Weebly the same way. Get it?

If youtube changes their "look" so what? My business, and therefore livelihood, are not affected.

If my web hosting services makes changes that affect the very look and functionality of their business, then yes, people will notice.

Is it OK with you if some of us let Weebly know how these "upgrades" are full of bugs, made some of us lose important data (again look through the comments, some people seem to be in trouble) and important functions of our sites?

smdh@u

Pam link

10/15/2015 04:11:19 pm

It's not just the "look." It's the function - backgrounds and page titles mysteriously changing is not something I won't notice. Carbon is awful.

Butch Eddinger link

10/3/2015 09:09:49 am

Where did all the themes go? Went to update my current, tried a new one now I can't go go back to my old one because it's no longer offered.

Weebly

10/4/2015 05:32:43 pm

Hello Butch!
You can still access any themes you had recently used by selecting the recently used themes option under the Design tab. We have a very short guide to this here:

http://kb.weebly.com/recent-theme.html

Be sure to share your feedback with our management team via the link below. http://carbonfeedback.weebly.com/

Thank you!

David Paul link

10/3/2015 09:13:54 am

I think its great Weebly team.

Its easy to see being right in your face, creative, and attractive.

Thank you for being there past, present and towards a long future!

David Paul

Leisa Samuel-s Thomas link

10/3/2015 09:18:42 am

Hi Weebly,

I really would have appreciated a warning. I'm excited about some of the changes, but at this moment, your editing bar is stressing me out!

A simple customer service tip: just give your paying customers prior warning.

I don't mind the changes, I just don't like when they're shoved down my throat. It makes the learning curve difficult and annoying.

Lesson? warning next time, please.

Shannon M. Kirkland

10/3/2015 11:07:13 am

Please fix the issue with the background image automatically being zoomed. I tried to adjust the zoom on the background image thinking this may help. It actually makes the background image disappear if any zoom level is set. Thank you.

Bette link

10/3/2015 11:48:49 am

The recent changes in my website are pretty rough. It was awesome as it was and now with the edit choices, left bar all dark grey and changes in how to drag options...it is not good.

If something works so great why change it and mess us all up? Tech stuff is hard enough and now new stuff to figure out.

I was told I couldnot copy and paste without it messing my default, which I constantly was able to move stuff around and bring my stuff over here. Now it makes a big mess. Boy this disappoints me as I have been preaching how easy weebly is to all! I cant do that now.
Thank you for hearing me, Bette

Indrek link

10/3/2015 12:34:30 pm

My web site has been disrupted by this change. All the sub pages and the "contact" page have disappeared,

When I try to edit anything the elements sidebar is greyed out. Also when I click on a page that is visible all that happens is that a "loading" message box appears and does not go away.

When I tried a chat session with tech support I was told that individual issues are too complicated to resolve in a chat session.

I was happy with the previous version and now Weebly has messed up the edit interface as well as my site layout.

Not a happy camper!

Zorek Richards link

10/3/2015 01:22:17 pm

Have now lost 3 images when I tried to move them since this "upgrade." of yours. Yesterday it deleted a page that I did not delete. Then there was the new page that was created, that did not show up in the page, menu so i could not edit it. this is more disastrous then your last big roll out. try a beta test. But I would like my images back.

Luke link

10/3/2015 02:01:59 pm

So far I'm loving the changes. However we still have no Instagram social icon. Any plans to add this little (but necessary) feature? Or anyone know how to add one?

Liz link

10/3/2015 04:29:14 pm

I want the map feature added again on the form entries when I click on the IP address.

Dan

10/3/2015 05:04:52 pm

Your photo boxes can't decide if they want to be the old editor or the new. Quite the headache. Also the re-sizing is still a mess.

Micajitapr.com link

10/3/2015 05:31:15 pm

Spent a day and a half trying to publish a post. Everytime I tried to make a text hyperlink, it just deleted the textbox itself. Also, PLEASE make the stats better, not more minimal. I would appreciate more detailed stats info, as much as you can for as many months as we wish to see. Please fix this.

Dan

10/3/2015 05:31:29 pm

The copy on same page function really destroys a page, shuffling things around.

Dan link

10/3/2015 07:12:30 pm

Very frustrating! Scrambled editing and have had a page loading all day that won't let me edit!!!!

Blake Porter link

10/3/2015 07:37:16 pm

I respect other peoples opinions on this stuff...but take a second and step back people. Explore the new stuff...it's freaking amazing. The weebly team has been kicking ass and taking names, and has clearly given some amazing new functionality, features, and more! The update is amazing. Just take some time to play with it. The capabilities you now have are awesome. I was upset for half a second and then started taking a look around. Nothing was hard to find, and the new elements, apps, and features totally rock. Huge improvement. So happy to be a weebly customer. I continually ask people why they are using squarespace. Not even half as intuitive and weebly and gives you all the tools you need and more. Thanks to the team at weebly, this update is so awesome. Hope you guys continue to add more cool themes! #SoLegit #Awesome

10/4/2015 09:05:32 am

Yes, love the new added features and blah blah blah, but have you actually tried to go in and work in the edit portion. Nothing takes, nothing holds. You can't trust if you do something in there and go out that it actually holds what you wanted it to do so when you go back in all of a sudden some buttons didn't actually link, some buttons you named didn't hold the name, some of your metadata you added simply disappears. Some of the title and page description you put in simply reverts to say "Home". Every time I do something the thing wants to do nothing but think on it when half the time it isn't even going to accept what I want it to do anyway. It keeps kicking me up to the top of the page list for just about anything I want to do forcing me to scroll all the way back down to where I am working with. I mean what took me five minutes to do in edit is now taking like an hour to do, and no, that is not an exaggeration.

I'm constantly afraid to click the publish button because I don't know what my site is going to look like after I click the damn button. Every time I click the damn publish button I'm afraid my site is going to get all screwed up because it simply makes changes all on its own. It is buggy as all get-out and downright frightening to use anymore.

So yeah, lots of new shiny toys to play with, but what good are they if you can't even play with them since they don't operate properly. I guess that is what weebly was counting on is all the little boys and girls to go all goo-goo eyed with their shiny new toys so they can hide the big mess they've created with all the bugs.

Weebly

10/4/2015 04:16:16 pm

Hello! We are truly sorry for the trouble you are experiencing with the new Carbon platform. However, we want to assure you that the issues you've mentioned are being handled by our developers. In the meantime, please visit the link below to send your feedback directly to our management team.

http://carbonfeedback.weebly.com

Thank you!

Clean Cab Taxi Service link

10/3/2015 07:45:01 pm

Love the updates Weebly. We like trying out new things. Working with the same editor and elements etc is like having to listen to the same song over and over. Nice you are always keeping things fresh around here. Just the table elements and team cards alone are enough to make us jump for joy.

Salya link

10/3/2015 07:46:06 pm

I love the new updates and things but you need more free apps. Other then that, I love Weebly's new layout and updates. Just need more free things.

Sylvie link

10/3/2015 07:48:19 pm

Well, I like to praise for efforts to improve things so I want to write that I am convinced it will soon work better. Hoping my feedback helps, for now, I have to confess that I regret the user friendly aspect of Weebly which made me recommend it to my friends and trainees rather than Word Press.
I especially regret the first landing colourful page where I could choose on which website to work, see all my domain names at a glance, etc. Unless I simply haven't found how to acces that useful page... I have to tell you in all honesty that what made me choose Weebly over Word Press was the simplicity and the fact I knew well how to use it. I worry that those changes may change the feeling in many people. There is no harm in going back to what most people seemed to really like... On the positive side, thanks for the lovely advice on business cards and the nice new 3 layouts :)

JP Brady link

10/3/2015 07:58:44 pm

My site has corrupted. I no longer have background art (a slider), and can not scroll to the top of my page to access or even see the nav bar and header. My site relies upon a daily automated blog post that I can no longer build. I'm dead in the water until support replies to my ticket.

Robert

10/3/2015 09:19:28 pm

We need a number for starter too

Steve Saenz link

10/3/2015 09:20:20 pm

Why don't you guys just buy a template company like Bamboo, Luminous or DivTag? One simple acquisition and your main problem is solved. Your design team is not getting it done guys. I am a big fan, but the designs are a big problem.

Weebly

10/4/2015 05:35:59 pm

Hello Steve!
Our designers will be releasing many more themes in the future. However, please do send your feedback directly to our management team via the following link :
http://carbonfeedback.weebly.com/

Thank you!

Ken Hood link

10/3/2015 09:28:18 pm

Love the new Carbon. Bugs will get worked out. I'm a real person, a Designer paying over $350/month, and LOVE Weebly. Worth. Every. Dime. ~Ken Hood. (Google me. I'm not a fake comment.)

bigvapors link

10/3/2015 11:39:16 pm

where the selection of product overview size .. please response asap

Sohail

10/4/2015 02:02:09 am

All new features are just awesome!!!! But Please upgrade buttons with more variety of sizes and styles .And also make an option for Weebly users to define the dimensions of buttons.

Han link

10/4/2015 03:00:00 am

It is OK when things change, developers need to keep going...
But: does every new release have to go with annoying new bugs, things that worked and don't work now anymore?
How about testing a bit more inhouse instead of throwing the bugs to the public and let them find out and report?
Now, when I want four pieces of text on one page to become links and get a different colour, I can only change one piece of text at a time. There is no way to get the second piece of text change its colour. After every change I have to leave the editor, get back in, go to the page and change the colour of the next piece of text.
Another bug: when clicking on a position in text to add something, one has to click twice. The first click brings the edit cursor at the first line, first position of a text element.
Those are only two bugs in this new release after working with it a short time. I'm affraid there will be more...

Mirko Herrmann link

10/4/2015 03:59:49 am

When will the new features be available for the designer platform?

#BringBackWeeblyCreditsGuy

10/4/2015 05:04:35 am

Can we bring back Weebly credits?! And that $10 reward when you invite someone??!!!

Weebly

10/4/2015 08:20:48 am

Hello! This area of Weebly is currently unavailable. Our developers are currently revamping this feature. Thank you for your patience as we continue to develop Weebly.

Eddie Miles link

10/4/2015 07:07:02 am

Why would Weebly upset so many customers with what is basically, unless your website is a business, a cosmetic exercise now full of annoying features. Why not give an option to use the old website builder for 'webbers' that were already part of the community before Carbon (copy) was introduced.This might go some way to stopping an exodus of unhappy customers.

Weebly

10/4/2015 08:13:57 am

Hello Eddie! You can temporarily switch back to the older version of our editor by clicking the Account icon in the upper right corner of your screen. From the following page, click the "Go back to the old Weebly design" button.

Eddie Miles link

10/4/2015 08:31:12 am

Many thanks for the reply....

Debra Fett link

10/4/2015 07:31:31 am

Love the new look of the Weebly Editor!

However, it is taking me 3-4 times longer to build a page. I load the images, titles and text and they all look fine. Then minutes later, I go back to a jumbled mess of elements. As fast as I fix them up, there they go again! I am running a tight schedule and really need to get my new site launched, but I don't see it happening with the editor behaving like this.

Again, love the new look, but really need things to work! Hoping all bugs are ironed out shortly.

Musaad Hydary link

10/4/2015 09:26:21 am

Wow! Looking forward to all the new content!

Michele Curcio link

10/4/2015 10:15:26 am

Love having the page editor in the sidebar. So much easier to move from page to page for editing.

Notice that sometimes when I make my changes they don't save. Looks great while I'm editing and a few minutes later it's all gone and a mess. What's up with that?

Keep the good changes coming!

Russell Hogan link

10/4/2015 10:21:38 am

I am looking to learn Carbon. I may have missed the announcement of Carbon. But let get started - more to follow. Thanks.

Katherine link

10/4/2015 10:25:06 am

WOW, I'm glad I haven't started creating my website yet! Sounds like there are several issues that need to be worked out, so I will wait and see if there starts to be some happy users. When I first created an account, I had an email that had a very helpful video tutorial, but now all I'm finding is to sign up for a live training session. That won't help me because I need to be able to pause, do, start, pause, do........... A crash course won't be helpful at all. I hope you will offer a non-live video. Thank you.

Tamara Spicer link

10/4/2015 10:53:28 am

Well, a little notice would have been nice BUT since some of the new elements/apps provided with the introduction of Carbon, entails mostly all the ones I have been asking for, thank you.

You have no idea the joy I feel right now. I have been with weebly since 2010 and I have witnessed the evolution that it has become. I took advantage when you told us of the second generation and became a pro member.

I know all the bug we are experiencing will be fixed shortly and I can't wait to see all the new apps that will become available. I hope we get to enjoy more free options.

My only qualm is that the limit on membership for pro members still remains too small and it still has no element that allows us to add numbered page navigation to blogs.

Is that being considered at all? I would like to know if there's a timetable if its been worked on, thank you.

Weebly

10/4/2015 02:03:49 pm

Hello Tamara!

Thank you for the kind words! We are happy you like the changes. The numbered navigation feature is a great idea. We do not have anything planned for that at the moment. But we get our ideas directly from our users. Be sure to let our developers know you'd like to see this feature and an increase on our membership service as well. You can do this by going to the following link. Scroll to the bottom to enter your suggestion. http://www.weebly.com/editor/feature_request.php

Remo link

10/4/2015 10:56:49 am

Stunning rubbish new! Cant even find my other 3 websites, I have with Weebly! Beside, that the states are not more showing as much as before, the whole new system is just RUBBISH! No info`s where given in advance, no choice! Weebly is taking (paying) customers for granted! No worry Weebly! The Boomerang follows!

I am again - very, very disappointed!

Weebly

10/4/2015 01:54:10 pm

Hello Remo!
Sorry for the confusion. You can access the list of your sites by clicking the drop-down menu in the upper left hand corner of your Weebly dashboard. This is the first page you land on once logging into Weebly.

Lisa link

10/4/2015 11:11:22 am

When I select on pages, and click on any of my pages, the "editor" is not appearing. I can't find it and I cannot add an imagine.

Tim Smalley link

10/4/2015 12:04:11 pm

Password protect only certain pages is gone?

I built and run the websites for two condominium associations. In the previous version of Weebly we were able to password protect just certain pages rather than the whole site.

My condo folks like to be able to just keep private few of the pages with financial information and so on, but keep other pages with photos and information available for site visitors to view. I can't find a way in "Carbon" to password protect just a page or two of my sites. Please don't tell me we lost that!

Weebly

10/4/2015 01:59:31 pm

Hello Tim!
The password protection for individual pages is still there. To access it go to the 'Pages' tab. Click the page you wish to password protect. Then click 'visibility' Choose 'site password' in the drop-down menu.

Cookycupcake

10/4/2015 12:32:39 pm

Why is weebly so hard to log into?

Natalie link

10/4/2015 12:47:25 pm

Unfortunately, my frustration is growing daily with how many bugs I am finding since this new update. I've had to call technical support 3x, chat support 2x and my newest frustration: The elements are not working properly when creating a blog post. They are glitchy. Sometimes working, sometimes not. After extra effort on my part to have patience in getting things in the right place, I schedule the post. Then, I re-enter the post and most elements involuntarily re-arranged. How do you expect to operate their websites and blogs like this? These issues need to be addressed by higher-level management. Yes, the update features are great; however, Weebly, you should be working on making good of all the issues it has caused; not to mention the money lost for people who use Weebly for more than just a hobby blog/site. Your customers should have been notified. I hope this execution ends up working in the long-run.

Natalie

Weebly

10/4/2015 03:21:14 pm

Hello Natalie!

We are sincerely sorry for the trouble you are having. Our developers are working on the issue with the shifting elements. We should have an update on that issue soon. In the meantime, please visit the link below to send your feedback on the changes directly to our management team.

http://carbonfeedback.weebly.com/

Thank you.

WhenISayRun

10/4/2015 01:15:57 pm

Noticed the 'small' image spacing option has effectively been removed. Please could this be added back asap?

Mrs. P link

10/4/2015 01:42:54 pm

I am a teacher and I NEED the ability to create student accounts. Please help! The button is gone and I have 12 year old students that are itching to create their own website (digital portfolios).

Weebly

10/4/2015 02:48:14 pm

Hello Mrs. P. Please submit a ticket to our support team so they can assist you. You can do so here: http://hc.weebly.com/hc/en-us/requests/new
If you are in the USA you can call 1-844-493-3259

Foul Entertainment link

10/4/2015 02:39:57 pm

Any danger of you fixing the editor so that the option to put links on pictures actually works? Ever since this Carbon update the editor has been as buggy as hell.

Weebly

10/4/2015 04:54:13 pm

Hello! Our developers are aware of this problem and are working to get it resolved. If you are using Firefox, try switching to Google Chrome temporarily and try again. Some users report this works perfectly.

NW link

10/4/2015 04:11:15 pm

Suddenly I was having trouble with blog posts, and now I see it's because of a new update...

1. Even though I put my SEO title and description in there, and it shows it in the editor, when I publish it does not show up in my page (view page source), so therefore Google/Bing,etc are no longer seeing it, which also means Facebook can't import my description when I load up links to articles on my site, etc.

2. When I finish writing my blog and save or publish it, the editor now decides to rearrange my different blocks, like say putting my video all the way at the bottom, moving my slideshow to a completely wrong place, etc. It takes several times of publishing, rearranging what got screwed up, and publishing again before it finally stays the way I need it to. It also keeps 'unchecking' the lightbox checkbox for images for no reason.

Am I the only one having these issues since the new update? It's getting frustrating!

NW link

10/4/2015 04:24:48 pm

Also for some reason it is not showing bold lettering in Firefox anymore since this switch. It takes several times of hitting the bold and italics buttons in the editor before it looks like it is working. When I publish though, it will only show italics in Firefox, though in Chrome both bold and italics seem to be showing up fine. That one seems like a really weird bug! :)

Weebly

10/5/2015 10:22:30 am

Both of the issues you're describing have solutions being worked on by our developers, and we expect them to be resolved soon. Thanks for your patience, and thanks for commenting!

Lorin link

10/4/2015 05:16:46 pm

I'm unhappy too. I sent a request for help last night as a long term customer couldn't place an order. When I went in to troubleshoot the issue, it made no sense. A completely different option came up and I had to search for the one that I'd gone in to edit.
I tried to access my domain and my cart is only visible if you scroll down - not ideal. It also has delayed responses and other issues.

I've been with Weebly for 4 years because of it's ease. Now I may have to reconsider. I'd like access to the last version.

Weebly

10/5/2015 10:17:55 am

Sorry for the trouble you've had with your cart- could you try turning on the "More" option for your navigation on the Settings tab, then re-publishing?

Michael Maguire link

10/4/2015 05:44:43 pm

This change has totally screwed up my website. I was told that my "custom" theme was the problem. I tried using several standard themes and was very disappointed. The time required and the absolutely clumsy way to edit my site is unacceptable.

I want out. There are better web page managers elsewhere.

Give me a way to download copies of my pages thank you.

Another regret is that I trusted you and recently just extended my subscription. Wasted money.

Am I upset - you bet I am.

Weebly

10/5/2015 10:10:51 am

You can export your site by going to the Settings tab and entering your email address into the Archive option. A link to download an archive of your site will be emailed there.

That said, if you've got feedback about specific parts of Carbon we'd like to hear about it:

http://carbonfeedback.weebly.com/share-your-feedback.html

Chris McCauley link

10/4/2015 08:42:07 pm

When I add photos one after another to a page, the photos either immediately prior to (or after) the photo I just added switch from being center justified to left justified (bug). Meanwhile, the text remains center justified. Fixing requires left justifying the photo in question and then re- center justifying it.

Chris McCauley link

10/4/2015 09:39:57 pm

A page of photos will also partially reorder itself as you work on it. A few photos will migrate above or below the group they were initially placed in. Moving the photos back is difficult, as the same problem often recurs as you try to fix it. However, the click and drag will often not allow you to move a photo to the location anyway. As an example, my page at http://www.intergalacticsafari.com/hyperion-iapetus-phoebe.html

Weebly

10/5/2015 10:03:37 am

Our engineering team is working on a solution for what you've described; thanks for your patience!

Tony D link

10/4/2015 09:06:36 pm

Just wanted to say i am very disappointed with the new system you built as i am finding it very hard to get my head around and everything is now is a different language.

I am unable to even get to see all the hard work and pages i built why on earth would you make it so tough to use :(

Weebly

10/5/2015 09:58:45 am

Try visiting this page:

http://www.weebly.com/?lang=en

That should set your language to English for you.

As for using the new Dashboard and Editor changes, this article in our Help Center is a great place to start:

http://hc.weebly.com/hc/en-us/articles/211013487-Introducing-Weebly-Carbon

Shahrooz

10/4/2015 09:12:36 pm

i am really not happy with this, i am enabe to reorder my pages

sofia link

10/4/2015 10:50:47 pm

this is so good!

bobbylaw

10/4/2015 11:24:47 pm

HORRIBLE! You just lost a (formerly thrilled) customer.

Elizabeth Barrette link

10/5/2015 12:04:27 am

Your new site controls are horrible. It used to be colorful, concise, and easy to use. Now it is sprawled all down the page, much harder to read, much harder to navigate. Do you not know how to read F-maps? You wasted the whole top half of the page just on the banner. I can only assume that you made changes which will somehow work for people who like to edit their websites on a cellphone. I use a desktop. I do not use apps. I do not like anything at all about your new layout. It is worse in every way than the old one, and I want the old one back. Apparently this is a popular opinion.

You gave no warning of the change. You gave no option to keep the old version, which worked quite well for me. So now I am stuck with a management page that is all but unusable.

My only hope is that you don't damage the site editing controls again. I still hate that side menu that never works properly and pops in and out like a hysterical muppet.

Mary link

10/6/2015 10:54:47 am

Totally agree Elizabeth...The new layout is less user friendly, but more modern. So what though? I need to run a business, not play around and waste tons of time trying to figure out how to make things work that used to work just fine.
"I still hate that side menu that never works properly and pops in and out like a hysterical muppet." Perfect!!! You hit it with that description! So many things that SHOULD have been fixed or simplified are now STILL a problem while a whole raft of NEW problems and issues have been added. Awesome, great, thanks a lot.

Sasha link

10/5/2015 01:27:30 am

My problem (& I have yet to check my other weebly's) is that since this update, and I made one blog post.. it has now 'mucked up' my background on some pages it is 'scrolling' (+stretchin and zooming the picture) and it shouldn't be.. it looks fine in 'edit', but not live! I thought I had it set to 'fixed' somewhere, like I said it is displaying that way in edit. (but also cannot see this option anywhere now) It looks terrible, I've messaged weebly support days ago, with no answer yet.
Sasha

Weebly

10/5/2015 09:46:51 am

Our development team is working on fixing some issues with background images that affect some themes. One solution you could try in the meantime is checking out some of our newer themes; these shouldn't have the issue you're seeing.

Sasha link

10/5/2015 10:03:48 am

Well, I hope that they work it out soon, as to why it seems fine in edit but not live.. should not be that big of a deal. As for your 24 themes, well, thnx but no thnx.. as none display like my current one (I don't want stark white pages etc). As to the new editor. . I don't see a big difference still quite fluid to use, no issues there for me. Grateful if I'm notified when the background problems are fixed. Thanks, Sasha.

Sasha link

10/5/2015 12:55:54 pm

Thanks! It's all running smooth now! :)

Riley link

10/5/2015 01:38:42 am

I'm both shocked and bewildered at the sheer volume of negative comments regarding this update. For a moment, I seriously thought that somehow I got a different update to everyone else. The update is great! Some of the new free elements are a little buggy but besides that, I can't fault this. I guess some people are just resistant to change simply because it's different.

One thing though, I can't seem to get the new dashboard. When I click on the dashboard I still get the old one. Is there something I'm doing wrong, or is it still rolling out?

Weebly

10/5/2015 09:37:24 am

If you're not seeing the new Dashboard, it's because you've got the Designer Platform enabled for your account. We're working on Carbon for our Designer Platform for a future release. Thanks for your comments!

newsboy411 link

10/5/2015 07:45:18 am

weebly carbon = the world's leading platform of high quality

Jo link

10/5/2015 08:41:37 am

I like the new features, very much.
I would like to suggest to implement the "multiple options" feature (in the store) not only for physical products, but also for digital products. This is very important. In the digital domain, is quite common practice to give customers the option to purchase different licenses (for photos, music etc) for each product. Since the functionality is already there for physical products, I don't see why not make it available also for digital products. It should be simple enough, and it would give a lot of flexibility to those of us selling digital products licenses.
Thanks

Erik Gustafsson link

10/5/2015 09:01:18 am

Where has the invites program gone? I can't find it in the new design.

Erik

Weebly

10/5/2015 09:30:07 am

Our invites system is temporarily not available in Carbon. Thanks for your patience!

BL link

10/5/2015 09:06:25 am

Hideous,
Aside from being shocking,
not being able to opt to keep former layout page with its accompanying information of Pages etc, is absolutely offensive,
and yes , hideous.
Do you realize there are humans at the other end of your tinkerings?! Blogs are all about interacting, yet your staff completely lacks that impulse. A survey, any input collection instrument, would have been more user / loyalty friendly.
On the other hand, I so appreciate the many things that you do do well!!!

Weebly

10/5/2015 09:23:58 am

We're going to be bringing back icons for pages to indicate page visibility and more, though if you have other comments about Carbon we'd love to hear about them:

http://carbonfeedback.weebly.com/share-your-feedback.html

BL link

10/5/2015 09:10:21 am

I would like to be able to put in borders.
I would like more text size options.
Thank you.

Peter Sellmer link

10/5/2015 09:19:32 am

I have spent the previous 6 months developing a site for a customer and the move to Carbon has made what was before a smooth and enjoyable task into a nightmare with so many issues! I agreee that this massive downgrade was a huge mistake.

Terry

10/5/2015 09:21:17 am

Take it back down, work out the bugs first - then announce the change at least a month before hand. It is stiff, and missing key items that easily were added into pages of site.

When you create a new page - you end up having to download a theme outline and do not have easy access to the menu (text, heading, images, etc)

Not happy.

Weebly

10/5/2015 09:28:21 am

After adding a page, click on Build in the top bar to access elements to add to your new page. We realize this is a bit different than what you're used to, though main difference is that your site stays visible in the editor while managing pages.

NC Historical Society

10/5/2015 09:50:20 am

I'm confused. Does this mean that we are now automatically running Carbon without having to do anything to our site?

From now on should we be reading Carbon documentation rather than Weebly documentation?

Weebly

10/5/2015 10:01:37 am

You'll be using Carbon now without needing to do anything extra. While many things will work the same as before, we'd recommend taking a look at our guide here for information on changes and new features in Carbon:

http://hc.weebly.com/hc/en-us/articles/211013487-Introducing-Weebly-Carbon

JP link

10/5/2015 10:14:02 am

The Carbon update has done nothing but break our JS background. Why was there no notice to your customers prior to this release?
Please get this fixed!!!!

Jaime

10/5/2015 11:19:08 am

The introduction of carbon has done horrible things to my site. Edited layouts, changed pictures, lost sidebars, and worst of all I don't seem to be able to edit at the moment to correct. Really disappointed. I pay money for this not to happen. Cheers weebly

Mary link

10/5/2015 11:49:49 am

I went away for a long weekend and came back to.....A TOTALLY UNEXPECTED NEW WEEBLY INTERFACE. Huh???? Wa happened????? I'm lost. I haven't had time to investigate the whole thing, but am already trying to figure out how to do the most basic tasks. And, like I've been begging since signing on with Weebly many months ago, why does it take so many clicks and pages to get to orders/sales? Can't figure out why there isn't a direct link for merchants in order notification emails. Oh well. Now I can't even find them at all. It's sort of the THE MOST IMPORTANT PART OF HAVING AN ECOMMERCE SITE. Well, I'll try to get used to the new Weebly and hope I don't run into as many problems as many other folks here have described. Ugh, more unexpected work for me. Thanks?

Weebly

10/5/2015 02:13:14 pm

While there are differences (particularly with the Account dashboard), many features are in the same place they were before. You can still view orders in Store > Orders, though we appreciate your feedback on preferring a faster way to access those.

For a rundown on the changes and new features, see our Help Center guide here:

http://hc.weebly.com/hc/en-us/articles/211013487-Introducing-Weebly-Carbon

That also includes links to more specific guides on Carbon.

Malcolm Smith link

10/5/2015 12:37:39 pm

Two things. First trying to add a hyperlink simply either deletes the text block or does nothing. I am using the latest Firefox and I can't believe that this hasn't been tested.

Secondly and more strangely; today is the 5th of October but when I updated a blog page from yesterday it published it with tomorrow's date and has put the page at the top of the blog not where it should be.

Weebly

10/5/2015 02:05:50 pm

Thanks for commenting with your concerns. The issue you ran into with links seems to be limited to FireFox, so if you try another browser it should work. As for your post date, can you go to Settings > General and verify that the timezone for the site is set to the correct one?

Jane link

10/5/2015 12:48:47 pm

I'm trying to add the calendar to my site but it only displays some of my events. I understand the free version will only show 3 a day but I'm not even getting that. Plus it won't show any events past the current month.

Weebly

10/5/2015 02:00:36 pm

Can you reach out to our support team via our Help Center regarding your calendar? They'll take a closer look to see what may be happening:

http://hc.weebly.com/hc/en-us/requests/new

jane kinzer link

10/5/2015 04:28:36 pm

I emailed someone this afternoon but haven't heard back

Adam

10/5/2015 01:01:15 pm

I cannot click on to my "Account" settings. It also does not allow me to logout.

Weebly

10/5/2015 01:54:42 pm

Try clearing your browser cache to see if that helps:

http://www.wikihow.com/Clear-Your-Browser's-Cache

Ed link

10/5/2015 01:18:30 pm

I have had difficulty signing off. Your tech support said that my browser web content cache was full, so after several frustrating attempts it worked and I could log out. It was not full, but I had to empty it anyway. He then told me that using Google Chrome would be better. I use Firefox 40 and in your comments you say Firefox should work OK. This morning, before I did anything I logged on and tried to log off. It wouldn't work. I checked the browser cache, it had 2.6 MB in it. The cache limit is set to 350 MB. The old version didn't have this problem. Judging from all the previous irate comments you have to wonder why you didn't use beta version to work out the bugs first.

Weebly

10/5/2015 01:52:07 pm

It's not the amount of data in your cache so much as what content is stored in it. Browser cache speeds up the loading of pages because your browser doesn't have to keep downloading the same page assets again (like images, scripts, etc). This can sometimes cause a problem though when the asset was changed and the cached version doesn't work quite right with the newer version. Clearing your browser cache will prompt your browser to re-download everything so you don't run into inadvertent conflicts.

Sally Mohler link

10/5/2015 02:14:24 pm

Whoever thought up this switch needs to be taken to the "wood shed." Ditto to the many comments about no notification, flying pictures and text that can't be anchored back in place etc. etc.. I spent 8 hours yesterday to get one new listing to "stick." My "Add to Cart" buttons were flying all over the place---disrupting months of previous listings that had worked just fine. The "drag" function for the tools is not working properly. You think you have something fixed and then when you go out of Editor and look at it live it doesn't resemble what you had created and published. My site looks like it's been manhandled by a two-year old that was drunk. I was so upset by all of this I couldn't fall asleep until 4:30 AM this morning! In addition to the above, I'm getting Chinese or Japanese symbols and sometimes another language above my photos on the main category pages on my site. These switch on and off at a moments notice. I'm scared to death to touch anything for fear it will all evaporate on me and be lost forever. How long is it going to take for you to get all of these "bugs" eradicated? The Holiday season is my biggest season since I sell vintage toys. Way to go Weebly for putting "coal in my stocking!"

Weebly

10/5/2015 02:23:52 pm

Are you using Microsoft's new Edge browser? Our development team is working on improving editor functions with that browser, though if you try Chrome or FireFox it should work better for you.

10/6/2015 09:32:37 am

Yeah, you keep telling people to use Chrome or Firefox, have you been reading any of the feedback at all. Just about everyone is using Chrome or Firefox and having all sorts of issues. Stop trying to say it is this browser or that browser or it is the "user's" fault. Own up to you stupid collosal ineptitude and fix the damn thing already. We are all having issues with this damn new upgrade of yours being all buggy as get-out. Everyone is afraid to touch anything because who the hell knows what is going to happen. Bottom line "SHAME ON YOU WEEBLY AND OWN UP TO YOUR STUPID MISTAKE ALREADY AND FIX THE DAMN THING AND NEVER DO ANYTHING SO STUPID AGAIN."

Debbie Daniel

10/7/2015 12:19:55 am

I agree. This is absolutely HORRIBLE. I am seriously thinking of switching now. My God this is a nightmare.

Sue link

10/5/2015 02:15:38 pm

I actually like the concept of the new interface. It's pretty intuitive so far. There is a real problem with BUGS, though. Lots of bugs. You guys need a serious QA department with regression testing. Most of us don't want to be your testers in a trial-by-fire cutover...!

Also needs more themes now with more significant variation. Any chance you can make the header elements editable? What if I don't want a call to action button, for example, but I like the rest of the theme?

Thanks, this might end up to be a good change eventually... please consider forming a user group for beta testing.

Sue link

10/5/2015 02:26:42 pm

still me... yes, I'm using the latest version of Chrome. Very buggy. I've submitted a few issues through formal routes.

Weebly

10/5/2015 02:32:24 pm

Thanks for letting us know what you think, and thanks for submitting tickets (that helps our support team investigate and coordinate with our development team).

If you like you can also submit your comments with our Carbon feedback form here:

http://carbonfeedback.weebly.com/share-your-feedback.html

Jake Leonard link

10/5/2015 03:23:17 pm

Looking forward to what else is to come for Weebly! Suggestion: a simplified categories element featuring the most used categories.

Dawn link

10/5/2015 05:58:59 pm

Really disappointed in losing some great themes. Was about to update my site with one of the themes I saw before and loved and it was gone, along with many others I loved and was thinking about trying out. There is such a limited number of themes now it's almost not worth it. I hope you add more ASAP, including bringing back some of the old ones.

Eric

10/5/2015 06:48:18 pm

This really sucks! I add items, I publish live and they are all over the place!!1

Gen

10/5/2015 07:22:09 pm

I don't get it, what is with the title and how is this helping us. Please explain more as i am so lost at what you are trying to get at !!!

Steinar link

10/5/2015 08:27:10 pm

Just want to thank you for working so hard to publish a "brand new" Weebly. I understand some have issues. I would prefer an email on what has changed in regard to the transition, and perhaps you could make it an option to revert to the old editor for a transition time?

Informing your clients beforehand looks like a good idea. And thanks for the great work anyway!

Weebly

10/6/2015 11:14:45 am

It isn't possible right now to revert the editor, though can revert your account dashboard:

1. Click on the Account icon the top right
2. On the following page, click on the "Go back to the old Weebly design" link

art ranes

10/5/2015 10:18:32 pm

i think this is better than the last one. not to much thing going on, me like it, for more update to come,

DKaiser link

10/5/2015 10:29:30 pm

My subtitles on my drop menus are no longer working. The information/pages are there in editing, but once it is published, they do not show up and cannot be accessed. This is a HUGE problem for me! It was working fine before the recent changes.

Weebly

10/6/2015 10:53:22 am

We're not sure of the cause after doing a brief investigation; can you get in touch with our support team so they can dig deeper?

http://hc.weebly.com/hc/en-us/requests/new

Thanks!

Kate Moby link

10/6/2015 10:57:31 am

I did yesterday, and have sent a "chat" but no replies as yet. For me they work within the editor but not in the published site.

Michael Bell

10/6/2015 12:45:36 am

I wish you would stop changing things. I don't know how long it will take me to do what I had expected to take 15 minute - and I have breakfast to eat!

Weebly

10/6/2015 10:14:59 am

Some things are different but many things work the same way as you're used to. See our guide here for information on Carbon:

http://hc.weebly.com/hc/en-us/articles/211013487-Introducing-Weebly-Carbon

If you have any specific feedback you'd like to give, feel free to use our form here:

http://carbonfeedback.weebly.com/share-your-feedback.html

Sophie MERLE link

10/6/2015 10:53:14 am

I am forced to pay more money for just working with my website, which is already "Pro". What type of game are you playing weebly ??? And by the way, didn't you give the ability before to people to create free websites?

Chirag

10/6/2015 01:41:47 am

Hey How can i check my referrals now and how can i refer others?

Weebly

10/6/2015 10:11:47 am

Our referral/invite system is currently not available in Carbon. Sorry!

Michael Baker link

10/6/2015 02:31:44 am

Beautiful work. If I ever get off my tail and create my site I will have a quality product to work with.

Best......

wolleboom link

10/6/2015 06:04:52 am

help! I can't see my subpages anymore only in the sidebar. What can I do? I don't like all the new things you create. I'm just used too it how it was.

Weebly

10/6/2015 10:04:27 am

It seems like it might be an issue with the theme you're using (the one you have right now is pretty old); if you switch to a newer theme you shouldn't have any trouble with your subpages.

DrDetroit link

10/6/2015 06:12:52 am

I am disappointed that the stats page no longer shows all the the page visits, just the top pages. Sad to see features that are deliberately lessened to get people to upgrade. I was just getting to like Weebly, now I am not so sure. What is the next feature you will remove in order to see more upgrades?

Kara

10/6/2015 06:53:05 am

What have they removed? Should I brace myself?

I haven't noticed anything removed yet, but I will say this really annoying:
When I try to add a link, it erases my entire block of text. What the heck is going on?

Ben

10/6/2015 07:55:01 am

I agree,,so far I am having a terrible experience with all the glitches too many to mentio!!! I am using Firefox and find it very slow,,..in my opinion, THIS IS NOT A DOWNGRADE compared to previous version!!very disappointed.

Ben

10/6/2015 07:58:23 am

sorry I meant; in my opinion THIS IS A DOWNGRADE!

Weebly

10/6/2015 09:39:06 am

There seems to be an issue with this with certain versions of FireFox; if you temporarily switch to Chrome or Safari that should work while our developers investigate.

Weebly

10/6/2015 09:27:08 am

The same Stats information that was available previously is available in Carbon. On your dashboard, click on the > icon on the top right of the Stats card. You'll see all the same information that was shown previously.

Dianes

10/6/2015 07:33:57 am

It's very difficult to scroll through the pages & drag the bottom page up to the Home. If you are going to upgrade, how about doing things that make it easier for magazines, like letting us have folder to collapse pages?

Weebly

10/6/2015 09:11:39 am

Thanks for your feedback on the list of pages; if there's anything else in addition to that you'd live to provide feedback on, feel free to use our form here:

http://carbonfeedback.weebly.com/share-your-feedback.html

Deborah link

10/9/2015 05:23:53 pm

Yes, PLEASE! Moving folders in Pages was no fun in the old platform, and now it is completely broken. I have had a Weebly Pro account for many years. I don't mind paying for services -- but THIS??? Not willing to continue like this at all....

Joni link

10/6/2015 09:31:22 am

I love the new features that Carbon offers. The redesign is slick. Can't wait to dive into the new product! Thanks for all your hard work, team!

Sophie

10/6/2015 10:53:58 am

Allen Grayam link

10/6/2015 11:04:25 am

I have the Pro plan that is paid up until January 28th, 2016 and the new update and features have basically made the new drag and drop editor almost useless. The site crashes repetitively while I am working on my site, every time I drag a new element into place it completely moves all of my elements into a different position on the page while loading. After the element is loaded onto the page, I can move everything back into place, but I have to do so every time I add a new element. Also, elements have been disappearing on my page completely until refreshed, at which point I can no longer see what I am writing or adding. I haven't tried to publish anything new since the release of "Carbon" but I'm not looking forward to seeing what happens when I do. Finally, the mobile site is completely unusable now. I enjoyed the service Weebly previously provided, so I don't want to give up on you guys yet, but I would like some kind of compensation/reimbursement for sticking it out through the inconvenient and almost unusable service this change has caused, should it continue to be an ongoing thing. The drag and drop editor and overall service was perfect before the latest change.

Weebly

10/6/2015 11:26:37 am

In regards to the positioning of elements, this is a high priority to our development team and they are working hard to resolve issues that have affected some people with them. Thank you for your patience while they work on a solution!

We're not sure what trouble you've having with your mobile site, but it might be better to assist you with this directly through our Help Center:

http://hc.weebly.com/hc/en-us/requests/new

Allen Grayam link

10/6/2015 12:04:12 pm

I ended up switching back to the last version of Weebly for now. So far, so good. I haven't experienced any of the problems I was having with Carbon. All seems to be well. Overall I like the new look and feel that Carbon presents, and will continue to check back every so often to see if anything has changed, whether it be for the better or worse.

Anyone whom may be wondering, everything has been working as normal on the old version and the apps are integrated into the old version as well. I'll be publishing a large amount of content later today after I finish importing everything from my files, I'll post an update of how that goes after the fact

Mary link

10/6/2015 11:04:40 am

Okay, one question that has been asked over and over and OVER here by your customers Weebly.........WHY didn't you alert us to the coming move/change to Carbon? It's a simple question that a majority (if not ALL) of your clients and customers would appreciate an answer to...*crickets*.

Weebly

10/6/2015 11:33:10 am

When developing something as big as Carbon, there are a lot of pieces that coordinate together to produce the final result. A lot can change for any one of these parts, and it would make communicating up-to-date information prior to the actual launch somewhat tricky.

We realized that this might be a big change for some people, so we included an option to switch back to the old Account home to give you more time to get used to the changes.

Ed W. link

10/6/2015 11:04:50 am

All I can say at this point is how do I reverse back to the previous version.

Weebly

10/6/2015 11:34:25 am

To revert your Account, click on the Account icon on the top right. On the next page, click on the "Go back to the old Weebly design" button.

Oscar Cairoli

10/6/2015 11:37:48 am

When Coke change the original formula to a new one and evreyone complaint, they realized the made a mistake and they went back to the original Coke. Weebly should consider the same idea.

Kate Moby link

10/6/2015 11:39:57 am

Will changing back to the old version revert to the site without all its bugs, or does it just change the user interface? Thanks.

Weebly

10/6/2015 11:54:22 am

Reverting will change your account Dashboard back to the old version. There are elements of that which our developers are working on adding to the new Dashboard, so depending on what you wanted to do it might help (Adsense and Invites, for example).

Sacha link

10/6/2015 11:09:24 am

So you've destroyed our links to Adsense... and still haven't added Blog Templates, to spare us having to create a fresh design from scratch every time we upload a blog.... ... and on neither front have any idea when that will be resolved. WOW....... just WOW. Digital age, digital firm, slate & chisel comms and service, Weebly. Unacceptable.

Weebly

10/6/2015 11:47:12 am

Our developers are working to restore Adsense management and we expect it to be back soon. Thank you for your patience!

As for blog templates, we always like to know what our customers would like to see added, so thanks for letting us know!

Sacha link

10/6/2015 02:27:46 pm

Reverting back to old platform hasn't helped. Adsense is still 'Carboned' (ie destroyed!) and don't please patronise us on here about being glad to have our customer suggestions... that was a suggestion i put up months ago... you keep saying SOLVED in those posts, but nothing has been, nothing will be - it's all just lipservice as you're now facing a PR meltdown.

Krissy

10/6/2015 11:37:41 am

Wow, you take away a ton of templates and you charge WAY more. I always recommended Weebly for my small business clients. Now, it is cheaper to go somewhere else. I am so disappointed in Weebly. I have brought you dozens of clients by building on your site for them. Now, I have to break it to a client that the price has quadrupled for a ecommerce site and will probably convince her to go somewhere else. You just made my business much harder. Thanks for nothing.

Also, not every one wants a website with a huge image. I miss the old templates. You have made it so our options are a lot less open to all kinds of businesses and yet the prices are way more. Whoever made this decision made a mistake.

Francis Check link

10/6/2015 12:07:14 pm

Can you pleaseeeee add the feature so that digital products have have multiple choices? I've been waiting to long for that feature! :O I would really appreciate the a lot! :)

Francis Check link

10/6/2015 12:10:40 pm

Also, do you think it would be possible to add this feature weebly? I made this simulation of what the feature could do.

https://www.youtube.com/watch?v=y4uR_kuMvkU

Normally you can only add elements to a column, which means you are confined to only certain areas! If you could disable the “Snap to Column” feature, it would allow you to move elements anywhere! Elements could also overlap other elements! Imagine the possibilities!

Weebly

10/6/2015 01:54:30 pm

Thanks for the suggestions! We'll pass on your video for our team to review.

Francis Check link

10/6/2015 02:17:59 pm

Thank You!!!! :D

Don

10/6/2015 12:35:45 pm

Weebly is getting from bad to worse... Period. You guys used to be so simple and seamless. What's the use of constant upgrading without fixing the bugs. You launch a new UI for editing products which is total crap. I can't edit the particular product I select and your UI keep bringing me back to the main products page. Worst still, I am now not allowed to replace image, change product name and description..! Also, what happened to the Product element where you can select different modes like "Block", "Regular","Large" and "Small"..?
Customer service support was sarcastic and insinuated that I need to advance when I asked about the missing feature. Is it so wrong or backdated to have that feature? Dear Weebly, make sure that your UIs are all ready before launching them, you're creating more problems for me.

Weebly

10/6/2015 02:14:21 pm

Sorry you've had trouble with your product elements. We want to clarify a couple points that seem to have gotten lost in your chat:

1. Product elements are not being removed
2. Options for product elements when you have your display style set to Legacy are not working correctly right now, however our developers are working to restore this feature.
3. Our developers are also working on the function to edit a product via the product element connected to it, so we expect that to return soon as well.

Thanks for your patience!

Malcolm Smith link

10/6/2015 12:42:21 pm

It says here on your site

"If you are not 100% happy, request a refund through live chat or email within 30 days and we'll gladly refund you in full, no questions asked."

I will assume that means within 30 days of this upgrade and so, in the next two days I will be asking for a refund of the costs to my two sites unless this shambles isn't fixed by Thursday morning.

Esther

10/6/2015 01:07:24 pm

I have to agree with the many comments I have read. Some notice was due, especially to paying clients who had no idea this was coming. I have not run into any massive issues yet like many others have, but this seems like a disaster. I've recommended Weebly to people so many times I've lost count and I'm hoping you will fix this and not disappoint. You had a loyal fan base so to speak, please don't ruin it.

Weebly

10/6/2015 02:22:58 pm

We really appreciate everyone letting us know what they think, whether good or bad. Thanks for letting us know what you think, too, Esther!

Sue Mclean link

10/6/2015 01:24:05 pm

I have calmed down a little bit from my rant on Saturday. I have tried a couple of the apps and a few are decent. However, I really don't see the total benefit since most require me to log into their websites anyway and then just embed the code into the weebly site. What have we really gained. I have been a software engineer and manager for 30 plus years and I cant believe how Weebly handled this update. Everyone, including the customer service people are blaming this on the Developers. However, if you read the long narrative on this blog, it is signed by Mr Rusenko. Therefore, he is where the buck stops and in this case, I mean that literally, the bucks will most likely start to dry up unless some serious mitigation is put into place. So, this is to Mr Rusenko, he can take it or leave it. Some advice, albeit late. PEOPLE DONT LIKE CHANGE. That does not mean that change is not good, but you need to slowly innovate. 2nd, PEOPLE DONT LIKE SURPRISES!!! I along with most people hate surprises. Forget the surprise birthday party and give me a card and a bottle of wine, I will be much happier. Did you really think that people were going to love this new surprise (again a reference to Netflix when they nearly went out of business when they surprised their customers with double billing). Next Up, PEOPLE DONT LIKE TO BE BETA TESTERS unless they agree to be. You really need to test your carbon before the proceeds turn to dust. Finally, PEOPLE DONT LIKE THINGS TAKEN AWAY, especially when they are paying for them. This is personally my biggest gripe. I hate that all the wonderful templates are gone. I agree with the poster that said... We don't all want big photos . I loved some of the very simple templates that grace my few sites and I really feel cheated that they were taken away. Mr Rusenko, I am planning a family reunion next summer and one of my sites is dedicated to that reunion. I posted 2 separate surveys using surveymonkey (which I highly recommend over Weebly's rudimentary form and is also free). These surveys gave me the insight as to what PEOPLE wanted and what there preferences are. I think you should do the same the next time you want to give us what you think we want.... WHY NOT JUST ASK THE PEOPLE who use your service what they want and then slowly, implement those changes and inform everyone along the way. My two, maybe 20 cents worth. Also, On your Big Responsive Pictures Times, why not have the option to display a different background every day, or randomly. I modified the header on one of mine to do just than and it is wonderful. PEOPLE will like it.

Katie A.M. link

10/6/2015 01:46:12 pm

Wow... this is actually kind of terrible, tbh. Where's some of the older themes? I went to go change the layout for my site and ughhhh, it's all that big header crap that I despise. Totally not what I need, tbh.

I chose you folks over a WordPress site b/c I was hoping to find something easier to work with, and for the longest time, I was pretty satisfied. I was even going to get an upgrade to my account once I got paid this week, but now I'm kind of having second thoughts about it... :/

RICARDO link

10/6/2015 01:49:20 pm

Wow !! I thought it was only me who had found strange !!!

I find myself caught off guard by the changes introduced by Weebly team.
I not yet understood the changes but I know I will have difficulties because all the themes I use on my websites disappeared from the menu of topics.
I think the news is welcome but should not take existing resources.
I sincerely hope you to listen to the customers and give us the most modern and fastest resource without taking what we already had;
Suddenly ... Wow !!! Moves all without prior notice?
I will try to adapt myself, though, I think you should create an interface that will lead us improvements with less trauma.

Pittwater Alliance link

10/6/2015 02:08:23 pm

I liked it as it was, change is not always a good thing. I can't even find the 'Log Out' tab on the new layout.

Weebly

10/6/2015 02:45:53 pm

To log out, click on the Account icon on the top right (the silhouette of a person), then click on logout.

David L. link

10/6/2015 02:41:29 pm

Looks like I'm not alone when I say that this new update sucks! Since there doesn't seem to be an option to use the previous "update", looks like I'll be leaving Weebly too. It's a shame because I've been with them since 2008. So much for customer loyalty.

Weebly

10/6/2015 04:38:13 pm

There is an option the revert to the previous version for now; if you click on the Account icon and go to the Account page, you'll see a button to go back to the old version of Weebly.

Charlie link

10/6/2015 03:17:05 pm

It looks like they made it for smart phones, but there are still millions of people using laptops for this type of work (including myself). I prefer the old version, because I could see the list of all my sites right away.This is is less practical / more complicated if you're using a computer.

Scott

10/6/2015 04:35:12 pm

I've been a big proponent of Weebly, in spite of it certainly not being perfect in a number of ways. All in all, though, I've appreciated the product and the frequent improvements along the way. You've completely obliterated my confidence, by radically changing your product, representing it as some sort of incredible improvement (which it isn't), and worst of all, you didn't even think it important to provide the courtesy of some advance notice! And you dare to sell me a "Pro" plan. Seriously Weebly?

Don link

10/6/2015 05:13:29 pm

Don't know if I am shocked or just plain sad. What a shame.

adam

10/6/2015 05:56:08 pm

There is an option the revert to the previous version for now; if you click on the Account icon and go to the Account page, you'll see a button to go back to the old version of Weebly.

THE ABOVE STATEMENT IS NOT TRUE. I can click the account icon all day and nothing will happen

Weebly

10/6/2015 07:05:14 pm

This sounds like it might be an issue with your browser. Can you temporarily switch to Chrome or FireFox and see if the Account button works for you?

Siddarth Sharma link

10/6/2015 06:41:16 pm

The Last Version Was Better , This One Is Creating New Problems For Me !

ronaldo link

10/6/2015 06:43:57 pm

I spent about 10 minutes trying to figure out why the COPY SITE dropdown is not available? How am I supposed to make a backup of my site? grrrrrr9*&^@#$^&@#

Weebly

10/6/2015 07:02:31 pm

You can find the option to copy a site to the right of the edit button. After logging into your account, select the site you want to edit from the dropdown next to the current site's address (you can skip this if you're already selected on the site you want to copy). Click on the "..." button next to the "Edit Site" button, and choose the "copy site" option.

Janet

10/6/2015 10:05:59 pm

I love Weebly and am always quick to refer it to friends who want to make websites without having to know a lot of technical stuff. I agree with all the above comments that this new change is not for the better. I have switched back to the "old dashboard" for now. I hope the Weebly powers to be are taking notice. It would be a shame to loose what drew people to Weebly in the first place - simple drag and drop website creation.

Weebly

10/7/2015 10:47:36 am

If you have a moment, we'd love to get feedback from you on Carbon! We have a form that you can use to submit your thoughts:

http://carbonfeedback.weebly.com/share-your-feedback.html

Grace

10/6/2015 11:12:46 pm

I am very disappointed that Weebly's website design is a non-responsive tool because when I view my website through iPhone, all pictures are missing; fonts are not correct; alignment is out; everything is not right. And the worse part is that I can't edit the mobile edition of my website!

A.B.

10/7/2015 04:49:57 am

you can, up center screen next to settings you should have a question mark icon in circle and next to that you should have an icon of a desktop monitor, click on that to select the mobile view, you can edit mobile view from there but be warned that what you change in mobile also changes it to desktop view and visa versa.

Grace

10/7/2015 08:56:02 pm

The problem is my desktop design is fine. But pictures, fonts, alignment, etc. are not right in mobile mode, which I can't do anything about it. Anyway, thanks A.B. for your help. Much appreciated.

Weebly

10/7/2015 10:36:14 am

Can you go to the Design tab and see if there's a button on the bottom left that reads, "Use updated theme"? If so, click that to update your theme and re-publish.

Grace

10/7/2015 08:59:14 pm

I don't want to use the new theme because when I do that, the design in desktop mode goes haywire.
Since I am having problem with the mobile mode in the existing theme, I don't intend to update the theme.

Ivan

10/6/2015 11:18:25 pm

After testing the new system I can only say - next generation of frustration. The new apps are simply bad. I think many people including me are now thinking about switching to Wordpress ...

Cynthia link

10/6/2015 11:21:43 pm

I like the new stuff, but I also like the old stuff. I'm excited to dig in and see how to use them.

The new themes are great but I like the header image I have currently, it came with my current theme and would be hard to replace. How do I get that image to add to one of the new themes?

I suppose the whole idea is the phase out the old theme style altogether? Is there a possibility to have the option to have both?

Thank you.
Great work.

Weebly

10/7/2015 10:02:10 am

Was this an image you uploaded yourself? If you don't have it now, it's possible to get the image off of your live site- can you reach out to our support team? They can get the image for you so you can use it with any theme you like.

http://hc.weebly.com/hc/en-us/requests/new

Thanks for your comments!

Cynthia link

10/7/2015 10:25:23 pm

The image I'm referring to is from the Weebly theme I'm currently using. I am not able to click to save the image. Thanks.

brian

10/7/2015 12:17:03 am

just truly disappointed with the new future,why the hell is the need for this changes while the old future is perfect, even no referal for the carbon, themes destroying works, slow a bit, cant just get the need for this

Jelin-Louise Mazo link

10/7/2015 12:24:48 am

I have been a Weebly User for since April 2013. I think I love the new changes and am always happy to hear what's going on with Weebly behind the scenes and from the company helping my website to flourish and thrive in our times! I have mentioned Weebly on my website if you check the "On the Internet" Page! So thankful for all of life's possiblilities in growth for The God Center on Weebly and for the future of the world! Thanks so much! God bless!

john caz

10/7/2015 03:19:24 am

Are you guys under new management or what? Please give me back my old Weebly now!!

A.B.

10/7/2015 04:46:57 am

Agreed. ASAP.

Weebly

10/7/2015 09:44:51 am

If you want to revert your account, click on the Account icon in the top right and choose "Account". On the following page, click the button to go back to the old design.

Kay link

10/7/2015 03:34:37 am

I don't like many of the changes which were quite a surprise when they happened. It seems more complex and the view is very pale and difficult to read for many of the ladies in the WI who I coach to use Weebly and who are not in the first flush of youth!

Robert link

10/7/2015 06:26:27 am

Limiting the number of displayable page views & referrers to ~20 makes the new stats nearly useless. It's still very important to check readership on less frequently viewed pages. My site gets hit by many spambots. I've learned to ignore all the Russian porno sites and pick out real referrers. Limiting viewing of referrers will make it impossible to discover the legitimate referrers. Since the weekly stat seems to include the current day within a rolling week, the number just progresses from lower every morning to higher every evening. A week to week comparison would have been far more useful.

Bobbi

10/7/2015 07:45:12 am

I agree, disappointing that I paid for an upgrade which counts stats of spambots & russian porn hitting my site. I used to love Weebly because it was so easy for me to use & understand. Now, this new upgrade has me so confused. It doesn't work. I'm wasting HOURS trying to create pages and do edits that don't hold. Why did they release something that doesn't work? I had just barely memorized how to use the last upgrade, before they did this one. NOT happy. I used to refer folks for the reason Weebly was so easy for us tech-challenged folks. Now I can't say that. Very very frustrated, I am. Wish it would go back to what I could use easily.

Weebly

10/7/2015 09:35:50 am

Pretty much every site on the internet will have some referrer spam, including huge sites like Google or Amazon. While annoying, it's harmless and no one else would see these since no one else can see your stats but you.

As for Carbon, we've added a lot of new guides to help show you how to use it. This guide in particular is a good place to start:

http://hc.weebly.com/hc/en-us/articles/211013487-Introducing-Weebly-Carbon

Alexander A Zdanowicz link

10/7/2015 06:44:56 am

I love the new upgrades and more modernized look. before it looked childish but now it looks more professional. I like how i can edit my site on my phone. I am running a radio station and the upgrades helped me out a lot! Thank You!

Eddie Miles link

10/7/2015 09:50:20 am

As with millions (it seems) of other customers I'm totally devastated at what you've done to us. My website is wrecked because when I update it nothing sticks. I've had to put an apology on the website and I've stopped updating www.beatlesnews8daysaweek.com while you fix it. You've got 24 hours then I'm off to another host.....

Kris link

10/7/2015 11:18:07 am

What I don't understand is if there is a new version of weebly and if we already pay to own our domain - does this mean we have to pay even more in order to use the carbon? If so - why?

Weebly

10/7/2015 11:23:10 am

Carbon is free and available for all standard Weebly accounts.

RICARDO GRIPP link

10/7/2015 11:30:15 am

A question for you:
You did a study of what users would like to have in Weebly?
I believe that the concept of the new Weebly Carbon platform should be reviewed !!!
We are customers of yours and we should be heard before the change.
We could contribute and add value to Weebly.
The biggest problem is not the developer who uses Weebly but our Customers.
Please think of the ability to walk alongside the two versions and leave the choice up to us. Grateful ...

Patrick Newsom link

10/7/2015 11:34:04 am

My divtag theme is not working properly now.

Weebly

10/7/2015 01:04:54 pm

Since DivTag created your custom theme it would be best to get in touch with them for assistance with our theme.

LT link

10/7/2015 12:49:29 pm

Don't think I've seen this particular issue addressed, but I changed the background image on the Home page header and added some text, and the text showed up on all the OTHER header pages, even after I clicked "Save to this page only". I've refreshed my browser but it doesn't help. I only want that particular text on the Home page header - NOT the other pages!

Blanca link

10/7/2015 01:17:06 pm

With this new Carbon feature can we use templates from other websites such as from wordpress.. I sell bunnies and they have a kickass bunny that moves along with clouds blog template.

Weebly

10/7/2015 01:26:54 pm

You can use custom themes with Carbon just like before so long as your theme has been customized to work with Weebly. Check out the "Docs" link on the top bar of the theme editor for more information.

Jen Smith

10/7/2015 03:05:01 pm

I'm sorry, where are these "docs" located? Where is the top bar of the theme editor?

Jen

10/7/2015 03:06:04 pm

Sorry- nevermind....found it!

Belinda Dettmann

10/7/2015 02:36:28 pm

I don't use those horrible mobile apps but I do want the ability to add large pdf files to my pages. It does not look as though that has happened. I hate cosmetic changes when what I want is extra functionality.

Weebly

10/7/2015 05:19:40 pm

What size are your PDF files? You can link to PDFs for download or use them with the document embed element, though there are some general file size restrictions.

klubjunk

10/7/2015 02:56:06 pm

When is this new look/features going to start?
or is this seperate?

i'm confused.
it looks nice, i'd love to check it out.. where do i check it out?

how do people know already that features are missing?

Weebly

10/7/2015 05:23:03 pm

Carbon is live for standard Weebly accounts, and you should already be able to take advantage of the features when you log in.

If you have an Education or Designer platform account, you won't have the new Dashboard yet though you will have the updated editor, apps, and theme design features.

Ciaran

10/13/2015 03:30:18 pm

Hi I noticed you said apps were available to educational users. I have an educational pro account but do not yet have access to apps. I am just wondering when this will be available

Dana link

10/7/2015 03:48:22 pm

Um, this is a sad day for me, I was going to finally move my entire Etsy operation over to Weebly, and set up my new theme and shopping cart. I log in and get met with a bunch of new stuff, and there are no themes at all to view and choose. Besides that, I wanted to do this today, now I have to stop and re-learn stuff.
I was just reading in the Etsy forums that Shopify is really a great platform for selling online these days, and I am telling you it looks like it might take just as long to go open up over there.
Or, just stay on Etsy.
Fail.

Joanne link

10/7/2015 05:47:35 pm

I have asked for help and have not received any help. I can not create a link to another web page in my blog posts. I have followed the instructions carefully and nothing works. I have even had someone else check it for me and he also could not get links to work.

Weebly

10/7/2015 05:48:52 pm

Sorry you're having trouble! What happens when you try to create a link?

Melissa

10/7/2015 05:57:02 pm

The same thing that is happening to everyone, I'm sure. When you try to add the link, all the text within that text element is deleted.

Weebly

10/7/2015 06:02:57 pm

Thanks for the additional info- there's an issue with FireFox that is causing it that our developers are working on. If you switch to a different browser temporarily it will work, though.

Melissa

10/7/2015 06:10:52 pm

Good.

Any word on the fact wandering/jumping elements?

Malcolm Smith link

10/7/2015 11:55:50 pm

I am having a lot of problems which seem to be ignored by Weebly and I will reiterate them here.

1. Using Desktop version of Firefox (v 41.0.1) doesn't work if one wishes to use links.

2. My site is unreadable in desktop Firefox as the CSS isn't making the site readable any more. Whilst it's one thing for Weebly to tell ME to change to a different browser I think that it's a little off to expect the rest of the world to change to some other browser.

Having tech support come back and say that they can't replicate this issue isn't good enough. You saying here that change to a different browser isn't good enough.

3. For technical reasons (i.e. I still develop with Visual Studio 6) I can't use Internet Explorer past version IE9. With this version of IE, which is still in use considerably, I am unable to log into Weebly as the username and password boxes aren't visible.

Please can someone at Weebly sort this out and assume that not everyone has the machines which are set up to use Weebly and only Weebly on their machines.

Two questions which I really would like an answer to:

1. When will all these issues be fixed?
2. Why didn't Weebly warn us about these changes?

These two questions have been asked on this blog time and time again and, yet, I have seen no definite replies to any of these.

Or are you really determined to make me migrate my sites elsewhere?

Malc

Malcolm Smith link

10/8/2015 12:40:51 am

Another issue. The date format always seems to revert back to MM/DD/YYYY

I want it to stick to DD/MM/YYYY -- can you get someone to test this by pretending that they don't live in the US for this one issue?

Thanks
Malc

Malcolm Smith link

10/8/2015 12:52:09 am

The Zip Archive of the site doesn't work for blogs.

Only the front visible page of the blog is archived. If the site has more than a half a dozen blog items then the remainder is simply lost.

The archive option's description is here:
"Create a .zip archive of your site."

This implies that the WHOLE of the site should be wrapped up into a zip file and not a small percentage.

Please can you let me know how I can have a whole blog site sent to me.

The sixofswords.net is a small blog and I can save that by copy and paste. However my main blog, http://ukhorseracing.weebly.com/, consists of considerably more posts; how do I archive those?

Regards
Malc

Marie Carter link

10/8/2015 03:01:29 am

Not happy at all - lots of issues since the changes incl one you have 'solved' but have not of blog posts publishing in social media with lots of dates instead of the content. Also, the web code boxes are unstable and do not work at all presently. Considering changing and / paying for professional web design, esp as you seem unable to fix the first issue above (just this morning notified you of the second issue about code.)

Bill link

10/8/2015 03:41:39 am

Agree with most of the sentiment - very disappointed with the upgrade (downgrade??) and lack of communications.
Example, I always create a backup copy of my site before making changes, and give the backup a date specific name - cant do anymore

Alexa Davis link

10/8/2015 03:48:16 am

Hey Weebly Members,
Make an attractive websites with Weebly, is the best way to represents of own blog. Thanks for shared and different kinds of factors that ahead of websites. Great job regarding this article and enjoyed to reading this article too much.

Marina link

10/8/2015 04:44:27 am

Soooo many bugs!!! It is not stable at all!
I add a text and it is either deleted on each one or changes places... o_O

Alexander A Zdanowicz link

10/8/2015 05:13:26 am

I don't seem to have any issues with the recent upgrade. The site is working perfectly. I am very impressed with the new look. I like Carbon A lot!

Jen

10/8/2015 07:57:31 am

Is anyone else having a problem with changes to their website automatically publishing? My client is making updates to their website and as they are working their modifications are showing up on the live site! Since when can we not work in edit mode and then publish??

arlene

10/8/2015 09:08:57 am

YES - We All Are ! ! ! !
" Since when can we not work in edit mode and then publish?? " since the arrival of Carbon. :~)

lor

10/8/2015 02:07:39 pm

This is a huge problem for myself. I'm trying to keep the site a secret until launch and now this. So fed up.

Finn Calander link

10/8/2015 08:02:21 am

Still bugs everywhere. I placed slideshows inside the tabs app with bottom tumnails navigation. Thumbnails does not show (sometimes they do on a computer). On the iPad images don't autoplat at all. Editing on my iPad is impossible. As soon as I touch the grey (carbon?) elements panel, it dissapears to the left and refuses to appear again. Image links (in my blog) set to "lightbox" seems now to point to the start page instead. A week has now passed and functionallity is still bad, bad, bad, due to all the bugs. Is Weebly a company run by Volkswagen, or what?

Katherine

10/8/2015 08:12:33 am

Just wondering an ETA for Weebly Carbon to be working correctly. I'm anxious to start a webpage! Thank you

Finn Calander link

10/8/2015 11:58:51 am

As of now, I wouldn't recommend you to use Weebly.

Mary Slag link

10/8/2015 08:45:57 am

I was just looking at the new themes and all of a sudden I had a new theme and no way to go back. I was careful to choose preview and cancel, but something happened. It took me a while to get all my pages presentable again.
I'm not sure I like the "new" Weebly.

Chris T.

10/8/2015 09:29:13 am

The half of the elements are just paid systems. Why you don't create something free. For example calendar (with agenda view) to be free.

Nothing so special to enjoy the new features.

Bernard Novell link

10/8/2015 09:52:44 am

I am getting used to the new editor. Some good some bad, but mostly OK. My biggest frustration is the new Pages position in the sidebar. I can't easily see which pages are hidden without opening them in turn and a lot of my pages are hidden with links from another page. Can you pleeeeeeeeese put an icon for hidden pages on the tab like we had before the upgrade. Thanks

Weebly

10/8/2015 10:46:58 am

We're definitely bringing back icons for pages to show page visibility, password protection, etc. Thanks for your patience!

Bernard Novell link

10/8/2015 09:59:18 am

The Delete Selected button in Form Entries editor does not work

Weebly

10/8/2015 12:57:00 pm

Thanks for letting us know; we've pass that on to our developers so they can fix the delete button.

If you click on your form from within the editor and click on Form Entries, you'll be able to delete entries there.

Ronald Hockman

10/8/2015 11:26:31 am

Love the new features but my editor works very slowly now. Edits don't stay in the right place. Sometimes I can see something in the editor and it does not show up on my published site. Spending a lot of times adding information to my site, which is daily.

arlene link

10/8/2015 11:54:35 am

These problems have been reported Multiple times, EVERY day … Nothing is fixed.
#1 - What took me literally five minutes to do now takes me a good hour because nothing takes and every time you try to do something ~ WEEBLY is constantly jumping around.
#2 ~ We all add a text element to any page - and it is either deleted on each one or changes places. Either way – frustrating.
#3 - Example, I always create a backup copy of my site before making changes, and give the backup a date specific name – can’t do anymore
The Zip Archive of the site doesn't work for blogs. Only the front visible page of the blog is archived.
IF the site has more than a half a dozen blog items ~ then the remainder is simply lost. WHO at Weebly thought THAT is a good idea???
#4 on the new Carbon “DashBoard” , the function to copy the website has moved. WHERE have you moved this function??????
#5 - The date format always seems to revert back to MM/DD/YYYY. NONE of other date format works.
#6 - every time anyone moves an element, 3 other elements switch spots for no reason,
#7 - Pages just publish !!!! Whether I want them to or not.
#8 The same thing that is happening to everyone, I'm sure. When you try to add a website link, all the text within that text element is deleted. !!!!!
#9 NO ONE can create a link to another web page in blog posts. I have followed the instructions carefully and nothing works. Trying to create link to website, causes text that was written leading up to link - IS DELETED!
• How in the world did the programmer manage that ????
• This person should NOT be allowed to work on other code.
#10 - The BLACK Background on the “Edit Pages” and for all elements that come up under BUILD, is a violation of the American with Disability Act. There is no contrast to allow an individual with a visual impairment to be able to read what the options are. Please refer to W3C Guidelines. Even with perfect eyesight - all the black is hard on the eyes.
#11 - Shopping Cart is only visible on Published Site. Except that it is not working this week !?!?!?!?!?!?!?!
#12 - HELP is useless.
#13 - going back to “FORMER” is ONLY good for that main page. When you click “EDIT” to go straight into Carbon. And little of the Editor is working properly.
This code was NOT tested prior to being released because these problems surface immediately and are not buried under lots of code.
WHEN will fixes be in place?
Thank you.

Finn Calander link

10/8/2015 11:56:22 am

I am a paying customer and still, a week after the launching of Carbon, you haven't solved the problem with wandering elements.
Like so many have told you already TINGS LOOK OK IN THE EDITOR, BUT WHEN PUBLISHED, ELEMENTS HAVE MOVED. JUST NOW I WAS FORCED TO DELET A TEXT ELEMENT BECAUSE IT WOULDN'T STICK TO WHERE IT BELONGED!!!

WHEN ARE YOU GOING TO FIX THIS CRAP???

stu

10/8/2015 12:01:03 pm

Jaime

10/8/2015 12:12:24 pm

So frustrated. So many problems. It's got to the point when I wish I could just delete everything and start again but even that's not possible because the editor is so slow. Can you at least sort that?

Dimitri link

10/8/2015 12:49:09 pm

Was this tested on a smaller group before a full rollout?

lor

10/8/2015 01:20:04 pm

Slow as always and before you say it's my internet speed, it's not. Headache after headache. Windows keep saying loading, can't close the window that brings me to templates. You obviously haven't done a cross browser compatibility test. I'm going to switch back to Joomla soon. Yes I have to start my site over but at least I'm not paying for a crappy product.

Finn Calander link

10/8/2015 01:22:23 pm

Slideshows inside the tabs app does not show navigation thumbnails.

Frustration with Weebly is growing by the minute...

J.A Ginsburg link

10/8/2015 01:55:05 pm

Wow... Yesterday, there were more than 600 comments and there are less than 600 listed on this string? What gives? Frankly, Weebly, the best way to stem your losses (and I would imagine there are some lawsuits brewing....so Volkswagon...) would be to restore the old site, pre-carbon, so that everything works. It's a big mea culpa but then it's a big mistake. Then, lauch carbon as a separate opt-in service, offering ways to migrate sites. In the meantime, as a gesture of understanding all the lost time/money you've caused your (previously) loyal customer base, offer 6 months free service. You blew it. It happens. Now it's about building back your brand, which requires actions, not words. Did you ever hear the one about how to make a small fortune? Start with a big one...

This morning I got a chirpy note about the wandering elements glitch. No "ETA" for when it will be fixed. Considering that it wasn't broken a couple of weeks ago and that you broke it, well, beyond words. Just stop and restore the old site. Work on a smarter, kinder relaunch and for gosh sakes don't call it Carbon— that's the bad guy in global warming... Come to think of it, maybe it's an appropriate name since you seem to be having a corporate meltdown...

#casestudyinwhatnottodo

lor

10/8/2015 02:09:49 pm

#nobetatesting

10/9/2015 08:00:22 am

Excellent prescription JA! I have always admired Weebly for their excellent design, value and customer service. Carbon roll-out is a stumble. Your advice would enable them to recover quickly.

Paul Nicolazzo

10/8/2015 02:20:52 pm

Super disappointed:
• You need to give your clients an option to switch to a new interface. I know I'm not alone here. The change, as most of your changes, suddenly appeared when I needed to update my site quickly. Instead, I got bogged down with a new interface and glitches.
• Sort out the bugs before you launch. Super frustrating to struggle with elements etc. that used to be relatively easy to implement and now don't work.

Lor

10/8/2015 02:43:30 pm

Besides all the problems, do you listen to your clients real requests? I requested that you give the option to set shipping costs for each individual item. I do not have dimensions and weights of every single product I carry. Real simple to implement.

Sandi link

10/8/2015 03:50:05 pm

I am rebuilding our church site and after looking around decided to stay with Weebly. HUGE mistake! The change you've made don't work and this is the most slow and clunky experience ever. I have to close my browser and re-start regularly to get things to work. That's ridiculous, but I have no choice because nothing works correctly anymore. I've used Weebly personally and for work for years. I even convinced a client to move her site to Weebly a few weeks ago. Boy, do I feel stupid! Now I'm ready to move everything.

Janet link

10/8/2015 04:35:59 pm

Looks spiffy. But when, oh when, are you going to add anchors so we can link inside a page?

Hortonville robotics link

10/8/2015 05:02:10 pm

If we have an existing website, will all the features of Carbon be available right away, or is there something we need to do to get a carbon website?

Hayley

10/8/2015 08:10:17 pm

I would just like to add my comments as some have already left;
I too came in to a huge work day (building two websites in one day with a client) to find things had changed. Made me look a little silly when I couldn't find some of the features I was use to. Some more notice before hand would be much appreciated so we can schedule around changes to give ourselves time to check out the changes.
Also I am not a fan of the pop-up box for the sites. As I hav 10 of my own sites and manage many others it is not big enough to display them all. Having to click and scroll and then wait for site names to load is very frustrating.

vee

10/8/2015 09:48:40 pm

I am having the same issues as described above -- elements rearrange themselves once I click publish. When I go back to try and fix it, the same thing occurs. When I try to rearrange elements within my site, the elements won't move. I tried switching back to the old interface,but that didn't change things either.

I checked the weebly help center and it looks like this was logged as a known issue and that the issue was supposed to have been fixed as of yesterday morning? I'm still seeing this problem. It has been extremely frustrating.

Weebly

10/8/2015 10:50:23 pm

Sorry you've ran into this particular issue! Was this happening for you in a blog post, a standard page, or your footer?

vee

10/9/2015 02:46:25 am

Just a regular blog post.

Finn Calander link

10/9/2015 12:09:41 am

Ok, now thumbnail navigation shows up in slideshows placed inside the tabs app. BUT - autoplay still doesn't work (on my iPad) and when clicking on a tab (iPad) slideshows do not appear at all until I scroll down. Until then there is just a blank space with no indication that there should be any information at all. WHEN CAN CUSTUMERS EXPECT WEEBLY TO START FUNCTIONING AGAIN??? Or should I leave Weebly?

Militsa

10/9/2015 02:58:48 am

I really don't get that anger coming from all.
Yes, they are some bugs, some things do not work, but when a change is made it is ok to have some issues.

However, yes, I want to report the same problem about the App Center Being Updated.

Hope that you will resolve it soon:)

Regards.

Sam Barrow

10/9/2015 04:04:06 am

I really can't understand why you've taken this retrograde step, did you think it would be a good idea to shake things up just for the hell of it?

Only 23 Themes, whats all that about?

I used to love using and telling everybody how marvellous and simple Weebly was to use.

Yesterday I found myself seriously looking at WIX.

Just a little advice which I'm sure you must have heard before: If it ain't broken don't fix it.

A nightmare to use... so unlike how Weebly started up

Sam Barrow

10/9/2015 04:17:34 am

You guys at Weebly must be out of your minds, you are committing financial suicide!

You do realise it takes years to build up a reputable brand but only ten minutes to flush it all down the tubes.

Just glad you don't have any shares for shareholders to loose money on, or do you?

Well I guess you're over 21 and must think you know what you're doing... Its your party.

Weebly used to be fun, it was so easy and simple.

brend atrice link

10/9/2015 04:26:02 am

Want to earn over internet from your couch at home by working easy jobs with your dekstop or laptop for 3-5 h a day, get 85 dollars hourly and get a paycheck at the end of each week and choose yourself the time when you work and for how long. Then start by visiting this link---->>>www.jobscut7.com

Brandon link

10/9/2015 05:34:41 am

Concept is brilliant, but really disappointed about its roll out, since you released it, I've had problem after problem, it's starting to irritate me considering I pay for this service, but once fixed whenever that will be should be good....

Weebly

10/9/2015 09:54:54 am

Thanks for sharing your thoughts. We've had a lot of great feedback and constructive criticism and are working hard to act on that. Thanks for submitting tickets to our support team as well- you should hear back soon!

AidanC link

10/9/2015 07:10:34 am

Team. Made some points on problems on this blog and directly. For the record: one issue was resolved quickly by Support. The other is ongoing and is a bigger fix of "responsive".
More positively, working on the Editor today I note from my various sites that little gitches -ex. container sizes spilling over columns, is fixed. Also working on html code is back to normal, if not faster than before.
In general I like the pop-up boxes for editing - as you can drag them out of the way while you work on code.
Still not happy with the way everything was handled, but I will keep the faith and hopefully new sites awaiting launch will not be affected.

AidanC link

10/9/2015 07:52:56 am

My previous comments may have been a little premature. The container issue was distorted again on some edits. But this is because I moved from checking on Mobile view, to desktop view. It is the desktop view which distorts the appearance. To correct, simply exit the editor and then go back in. The edit view is restored to normal.

Also - problems with dragging text/titles columns. They don't hold - as was the case many years ago. (User since 2009). My fix was to drag column items into rows. Then drag components back to their preferred position. This seemed to work fine and is quick to do.

Weebly

10/9/2015 09:42:27 am

Thanks for the additional info regarding switching back and forth from mobile to desktop views.

Regarding elements, that's the preferred method to fix any trouble right now while our developers are working on a permanent solution. If your elements are contained within columns already, you can also copy the columns element to the same page. The newly created copy shouldn't have any problems.

Klara von der I-Akademie link

10/9/2015 07:11:51 am

My forms do not trigger e-mails as reliable as before. Every third form approx. is lost meaning I get no e-mail at all and I now have to look up on the dashboard daily and manually if a form was posted.
With more than 100 forms on 5 websites online I am pretty frustrated with this antiquated method. (Please weebly do NOT change the order of the forms because now I now really need the "last posted" option, the information "New this month" is not working by the way.)

Up until now a form posted triggering an e-mail immediately was 100% reliable (since 2011) and I did not change anything.

Any experiences like this one?

Weebly

10/9/2015 09:30:38 am

Have any of your form emails been filtered as spam? We'd recommend checking your spam folder since it's possible the missing entries were inadvertently moved there.

Klara

10/9/2015 01:12:32 pm

weebly, thank you for your reply.
yes. i checked and right now i checked again all my orders (junk,sent, trash,all) and they simply were not there. mystery!

but if no one else has the problem i hope this is just a temporary glitch, in Europe...

Natalie link

10/9/2015 07:31:55 am

Weebly,

Can you please explain to me, why my blog post comment was deleted instead of addressed? I was professionally courteous, explaining to you the problems I was having with my site. It appears others have had their comments deleted as well.

This feels a bit like you are picking into a sore wound right now, being that I have not been able to operate my site since October 1st and despite 4 calls into tech support, 2 chat sessions and one letter to your management team, I have not heard a peep.

Please kindly reply and update your customers who are outreaching to you for help. That's called good customer service.

Thank you.

Natalie

Weebly

10/9/2015 09:36:01 am

We reviewed your recent contacts with our support team and saw that you're having trouble with blog post content. The issue you have is similar to what others have had on standard pages, and our top developers are working on it. We don't have an ETA but thank you so much for your patience while they work on a solution.

Thanks for following up, Natalie!

Natalie link

10/9/2015 09:58:05 am

I appreciate you reviewing and responding. Yes, I am not confident in composing blog posts right now, until I hear that the element issues have been resolved.

Secondarily, I have not yet been updated on the Facebook connection issue. Many of us have seen a Facebook communication drop from Weebly to Facebook. Engagement on Facebook is not auto-updating on Weebly blog posts as it once did (on the social media ticker). The only thing it is currently tracking is those who choose to like through the website itself. Those who like the blog post through Facebook are not translating. Weebly is also not communicating SEO. I can tell because when linking to Facebook, it is not capturing SEO summaries.

Are we expected to hear of resolutions? I need to get back to work. It's been a week. I'm paying for a service I am not able to use right now.

Thank you for following up with me and please advise asap.

Natalie

Heidi link

10/9/2015 08:20:37 am

So far, so good -- thanks, Weebly. I really like seeing instant totals on my weekly hits & visitors.
I noticed in the sample that Store stats should also be available on the dashboard, but I can't see mine. How can I get those showing?

Weebly

10/9/2015 09:19:46 am

It should show up automatically once you've gotten some sales for your store. Thanks for asking!

Jerry link

10/9/2015 09:02:38 am

I can't edit my site because of App center updates window. Please post anything that can be done to kill the app updates ASAP!!!!

Weebly

10/9/2015 09:12:50 am

Sorry for that! We made a change on our end and you should be able to edit now. Thanks for letting us know!

Jerry link

10/9/2015 09:18:22 am

Pressing the "Esc" key to kill the App Center update window.

Ross Tayler link

10/9/2015 09:12:23 am

Weebly Weebly Weebly. I have been quiet and patient for a week. Generally I like the changes and I can see the direction that the platform is heading. I have been a faithful Weebly customer for years, recommending Weebly to countless people. The #1 reason I refer people is that the editor always works!

The editor is seriously broken. I cannot make any changes to my site without elements floating around. It has become a meditation practice for me. Breathing in deeply as I move an element, watch the spinning wheel only to see my element move to some random spot. Luckily my livelihood doesn't depend on my changes and I'm sure for some of your customers it does.

So here is the thing that I am observing that is starting to trouble me the most. Weebly you have screwed up in the past and you have responded. In those moments of admitting your mistakes and making them right you kept me as a customer. You are slowly yet quickly eroding "TRUST" which you will certainly see in your bottom line. Somebody needs to respond and share the truth of what is really going on and how long it will take to fix. It's been a week I believe you owe it to all your customers and those of us who have literally grown up with you. Do the right thing and be honest about where this situation is at......

Weebly

10/9/2015 10:02:53 am

We appreciate your concerns and value your loyalty and trust as a longtime customer, Ross. It can be difficult to give specific timelines for solutions, though anyone on our engineering team working on a bug is striving for the soonest possible resolution.

Thank you for your patience, and thanks for sharing your thoughts!

Melissa

10/9/2015 10:13:49 am

If this was facebook, I would have liked this reply, then unliked it just so I could like it again.

kieron link

10/9/2015 09:34:10 am

on the elements one of the new apps is a counter. can we link it to stats such as page views and new visitors etc.

Melissa

10/9/2015 10:52:33 am

Between my team, we have 3 accounts and approximately 20 sites that we maintain. We are all editors for the sites on each one's account, so there is a long list of sites in each of our dashboards. All of these are for personal use, so luckily we are not as affected by these changes as some here who use this as or for their business.

The dashboard and I initially did not get along, but now we are doing fine. None of use need everything that's there (stats, etc) and it would be nice to have an option to turn these off. I also do not think we needed the extra clicking (needing to choose the site, wait for the intro screen to load, then clicking edit, is wasted time, especially when you have up to 20 sites), however it's tolerable for me, because, again, these sites are for fun/personal/leisure. My wasted time is just that - mine. For anyone using these as a business, that wasted time is wasted money.

Which brings me to the editing...

I am still on the fence about the Pages sidebar. Once again, extra clicking (to go back). If you will be including the icon to show whether a page is hidden from the navigation panel (which you indicated will be happening), then that will be very helpful, however, not perfect.

Jumping elements.

Oh. Boy.

This is completely and absolutely absurd and... a million other words that I will not repeat here. There is NO reason for it, and if EVERYONE is having this problem then it's obviously a HUGE bug on YOUR end. There's a reason there are repeated comments about that, because it is a giant issue.

I had a row of 5 photos (individual images, 5 columns, 1 photo per column), and underneath that was 2 titles and 2 text blocks (2 columns, 1 title and 1 text each). ALL I WANTED TO DO was move the titles and text above the images. I moved 1 title, 1 text, no problem. Moved the 2nd title to create a 2nd column. Perfect. Moved the 2nd text block... and instead of staying under the title, it jumped above it. Giving it the benefit of the doubt and thinking maybe I did drag it too far, I tried to move the title above the text. I was shown the swirling 'Loading' square, then both title and text elements were once again below the pictures.

It took ten minutes of repeatedly dragging the SAME FOUR ELEMENTS over and over and over. It probably would have been faster for me to just drag new ones in and retype them.

OH BUT WAIT! New blank elements jump wherever they want too!

A similar issue. I had 3 columns, with Title / Text / Image / Text. (Those 4 elements in a vertical line). I had to add a 4th, which I didn't like, as it made everything too small, so I decided to move the 3rd item below the originals and have 2 sections with 2 columns apiece.

When I did this, I had to make some adjustments to the images (I simply increased the left and right spacing). When dragging a new image element down to the 4th section, I had 2 problems. One, there was no image element where I had dropped it so I couldn't upload the picture, and two, all of a sudden the spacing on the 1st image was reset to 0 and the options box would not pop up when I clicked on it. When I did get it to pop up again, clicking 'spacing' kept opening a dialog box for me up upload an image! Then the title and the text elements on the 3rd kept switching places.I had to close the browser to get that 4th image element to show up, and to be able to adjust the spacing on the 1st again. Finally, I got it to look correct and I hit publish.

Then I went to the site, and saw that the text and title from the 3rd item were still flipped, despite the fact that they were correct in the editor, even after refreshing it several times. I had to hit publish again.

Basically, I think it's painfully obvious that even for your most basic users, the jumping elements is the biggest dealbreaker there is. It's a joke and it needs to be fixed immediately. That's all there is to it. I won't

Deborah link

10/9/2015 04:03:17 pm

I agree with everything Melissa said above. Elements jump, disappear, reappear, and crash my browser until I reboot my computer and start all over again. My students are very unhappy, and so, of course, am I.

Also, there is no way to move a block of pages with the new pages tab, nor will it allow for individual page moving. The old Pages was difficult and buggy, but this is unusable. Completely unusable.

And what happened to all the old themes? You know, that great selection of many different styles to appeal to a variety of tastes and needs?? Gone. This is ridiculous.

Sunanda Chatterjee link

10/9/2015 11:09:20 am

Does it work only on windows 10? The whole thing is a total mess on my windows 7 right now. The screen is pretty much blank, and I can't modify anything. Please help.

Greg Strandberg link

10/9/2015 11:13:41 am

Removing and deleting negative comments about the changes you forced upon us won't solve your problems, they'll just make them worse.

Ken D

10/9/2015 11:40:47 am

So far I see a lot to like, although I'm still in an overall learning curve.
Question: The article mentioned "The Pages tab is now in the sidebar, making Page-level editing much more convenient." I'm not seeing this, the Page tab for me is still at the top with Build, Design, Store and Settings. Am I overlooking something? Thanks in advance.

Weebly

10/9/2015 11:49:48 am

If you click on "Pages" in the top bar, you'll see that the list of pages for your site will now load in the left sidebar while your site remains visible to the right of it. If you select a page on the left it will load the page on the right, and to add elements or apps you click on "Build" at the top to change the left sidebar.

Ken D

10/9/2015 02:03:03 pm

OK, thanks, I'm new enough that I had actually been seeing it like that all along and didn't realize it was new. Thanks very much for the clarification. Pretty cool, by the way.

Courtney link

10/9/2015 01:59:04 pm

I LOVE this SO much!!!!!!!!

Linda Nicholls link

10/9/2015 05:30:35 pm

Please have your Weebly site designer change the font color from light gray to black, increase the size of the fonts, and use more saturated colors for links. I find your site unreadable unless I override your style sheet and use a custom one.

Wave

10/9/2015 05:42:30 pm

Wow! Great new features an much better UI. I've experienced no problems! Great job! (Not an employee).

Wave

10/9/2015 05:46:30 pm

*And

Hiru link

10/9/2015 07:16:07 pm

hey weebly,

This version (carbon) mess with the Ctrl+V (paste) shortcut. When i paste some thing with that, it change the content positions that i arranged before. It was not in previous version. Can you guys check this out.

Hiru link

10/10/2015 08:42:07 am

OOhhh CARBON sucks...a real real mess. you guys really should introduce your new version NITROGEN or PHOSPHORUS :-) as soon a possible. Or correct these errors immediately. Waiting..Waiting..Waiting..

10/11/2015 08:37:55 am

More like Kryptonite

Weebly

10/10/2015 08:53:15 am

While our developers resolve an issue with pasting and FireFox, you can use Chrome or Safari and shouldn't have any trouble.

Militsa Chervenkov

10/10/2015 12:15:35 am

Guys, can you please check the problem with the auto-rearranging content blocks, pictures and so on?

It still persists and it is really difficult to structure a blog post or an article.

Thanks.

Weebly

10/10/2015 08:49:23 am

Our engineers have made a lot of progress on this, though in the meantime you could probably fix a blog post yourself by following these steps:

1. For a columns element you're having trouble with, drag the elements you have within that column out of it
2. Once they're all moved out, drag them in positions again like you had them before

This should create a brand new columns element that shouldn't have any of the problems you had before.

Marisa link

10/10/2015 02:58:07 am

Oh my, I hope that Weebly management start taking seriously all the users' complaints. I'd like to have back all the various and beautiful themes choice we had before these "changes". The few , new themes are not so amazing and they look more or less all the same. It's rather difficult to personalize them editing HTLM and CSS, even though I know how to do. I could do it easily with the former, missing themes. Yesterday I made an attempt, I created a new site and I tried hard to adapt it according to my tastes. I managed to change the background and to apply a texture on it using CSS and home made images. At the end the result seemed to be fine, I published the test site on-line. It looked fine, even though in Firefox it was different from what it appeared in Chrome.
Then I tried to add a block of text and...guess what, when I published it...All disappeared and I had only a totally blank page. I tried again but all the design had totally disappeared also in edit mode, even though the first time I published it it was fine.
I was o annoyed that i fully deleted the test site.
Luckily I tried with a new test site, if I had tried with my own sites...wow I don't dare to think of the risk to see all disappear.
How can we trust the new changes if they have made Weebly so little reliable?
I don't care for all commercial plug-ons and bells and whistles. I simply would like to be able to personalize the layout of my site with a stable system .
I see I'm not alone in that.
I apologize for my poor English, but it's not my mother tongue.

10/11/2015 12:36:57 am

I totally agree. Every time I click publish I cringe, hold my breath, cross my fingers, and pray and pray and pray before praying some more because I'm scared to death of what might happen. Nothing is reliable and half the time any thing you try to do does not take and either disappears or does some very funky things. It's gotten rather nasty to do anything on weebly and it is very frustrating because it is buggy as all get out and I'm constantly getting kicked to the top of the pages list needing to constantly scroll down to the proper place. The things I used to do with such ease has become a total chore. I am hopeful these little bugs get squared away, but I'm afraid there are so many little quirky things that I bet weebly isn't even aware of ten percent of the issues.

Roby link

10/10/2015 04:15:52 am

I fully agree! Please, Weebly, give us all the old themes back!
Thanks

Weebly

10/10/2015 08:38:14 am

If you scroll to the bottom of the list of themes, you should see a button to old some of our older themes that had been removed temporarily.

Roby

10/10/2015 10:00:15 am

Oh, thanks! They were so carefully hidden. It's a relief to find them again. I deeply hope you won't delete them for ever.

Militsa

10/10/2015 06:14:06 am

Another problem - the counter does not work, in particular, when I try to enlarge the numbers through the options, the do not respond.

Carly

10/10/2015 07:27:12 am

I've said it what feels like a million times now but "pages" is totally hopeless and really lets Weebly down. Dropping pages to the bottom of your list is a massive time suck when you have a ton of pages. Having it then jump to the top every time you move a page is idiot. And it shouldn't take 30 seconds + of lag to rename a page and update it's header etc. So frustrating!

Carly

10/10/2015 08:13:38 am

It's taken me this long (since my message above) to rename and update the headers of 27 pages. Utterly ridiculous. Much better things I could be doing with my time.

10/11/2015 12:47:45 am

Yup, I've complained several times about the same doggone thing and nothing has been done about it yet. Before if you had that many pages at the bottom if you move all the ones below the very top page you want to move all you needed to do was move the ones below one notch over. Then you grab the top one, which was one notch to the left of the other ones below it, and they all moved together. It was easy and only took seconds but now each one you try to shift over one notch ends up kicking you way to the top of the list so you have to scroll all the way back down. You can't even do something like cntrl+end to take you to the bottom, no, weebly forces you to scroll all the way down. What a pain. Then when you try to move a page or pages up before you simply grab it and move up and it continued to scroll upwards but now you move up and it scrolls up a little and stops. So now you are constantly moving your mouse up and down like a fiend on drugs trying to get the damn thing to scroll upwards. I mean the people who designed these changes must have been on crack or something. Sorry, I suppose I shouldn't get so nasty about it but when you spend an hour on something that used to take all of five minutes it gets very frustrating. I can only hope weebly gets these bugs worked out.

Sophie

10/10/2015 07:48:47 am

I love the new templates, especially Oasis, where I can show off lots of large images. But please, please the only reason for not using it is because the blog does not have a sidebar. Can you please make this feature optional?
It would also be good if the background image in Oasis (blog page) could be slightly reduced so as to make room for the side bar! A blog needs lots of space for text... its just the nature of the beast.
Carbon = great.

Ken D

10/10/2015 09:14:46 am

It would be great if you gave an option to sort these comments by date (eg newest to oldest), so we don't have to scroll through hundreds of comments to see the latest ones.

GP link

10/10/2015 10:18:58 am

I don't think this new version is user friendly, It lacks good user info on what, how, and the simplicity it had before.
Thank you.....

Brandon

10/10/2015 10:23:25 am

Editing is AMAZINGLY slow. Especially when trying to utilize the new elements. I'm trying to use accordions to compress an area of data that will be massively long once published. I want to go by country, but the accordion goes so slow, it would just sit there when I tried to put 54 rows. So, I broke it up alphabetically amongst a bunch of accordions, and it's STILL so slow it takes like a full minute just for me to be able to put a button element into one of the entries. A full minute of just "Loading". Plus, overall, the site has become so wildly slow. When I couldn't get in to edit my site because I saw you guys were updating the apps, I thought stuff like this would be handled.

I was really excited about the new changes with Carbon. And in a sense, I still am. But, this is getting ridiculous. You can hardly use the new tools, the elements are jumping around (really irritating when you arrange things in alphabetical order), it's killed my translation widget, it's as slow as a snail, just so much going on. And to boot, you can't even contact support now. It just tells you to come back soon. I guess too much traffic over these changes.

Could you guys please get this stuff together? At this rate it's going to delay my business launch by at least a couple of months with this kind of speed. Just to do a simple listing of Asian countries in the accordions took me 90 minutes, when it should've only taken 10 at most.

At the very least, you should be putting out a blog post about what you're doing to address these carbon issues. Provide your customers with some intel and ETAs of improvements.

Ken

10/10/2015 10:55:06 am

Weebly- an easy question- what exactly is a responsive theme? (what distinguishes it from your older/ original themes) ?

Zach link

10/10/2015 04:57:40 pm

Responsive themes automatically detect which device any visitor to your site is using - phone, computer, tablet, etc supposedly making the user experience better.

Ken

10/11/2015 04:11:42 am

Thanks, Zach. A better customer experience does sound desirable :)

Calin Dragoman link

10/10/2015 12:21:18 pm

How about the affiliate program? I can not see the Invites tab anymore. It will continue?

Weebly

10/11/2015 12:04:17 pm

While not currently available in Carbon, you can use the option on your Account page to go back to the old version and access the Invites tab that way.

Ross Tayler link

10/10/2015 12:52:51 pm

This is officially ridiculous. Everyday I attempt to work on something only to discover that it's still not working. Insert swear words.... Clearly Weebly doesn't care to have open honest communication with its customers. Instead it's empty political answers. It's time you take responsibility and admit that you created this situation! We are working on it continuously is not good enough.

arlene link

10/10/2015 02:05:25 pm

I agree completely. MOST of us can not edit a page; create a page; update Blogs; etc etc etc.
What is the #1 Priority for programmers to fix ASAP?
Please publish the list of problems and the priority they are in the Que for being fixed.

arlene link

10/10/2015 02:21:11 pm

I refuse to try to edit my LIVE site. I am "experimenting" with my old "free version" . good thing i have the test site because by now, my LIVE site would be toast. . . . I am a Senior Software Project Manager. PLEASE stop telling us customers you have no idea of a timeline for fixes. WEEBLY needs to fix SOMETHING in the next 24 hours to give all of us Hope. . . .
Software is time driven. And everyday WEEBLY has sooo many unhappy customers - WEEBLY is loosing $ $ $ $ $ $.

10/11/2015 12:53:33 am

yeah and I love how they keep saying use chrome and all your problems will be solved, lol. Well, I've been using chrome all along and it sure hasn't solved any issues for me, lol. Still a pain in the you know what.

JACQUELINE STIGMAN link

10/13/2015 05:34:51 am

Carbon should not have been released until working correctly. Instead the customer is supposed to be the guinea pig. Also I received an email response to my comment yesterday so clicked on link and can't find it. Is anything working right at weebly anymore? Extremely disappointed.

Chris

10/10/2015 05:35:39 pm

Well, I had three versions of my webpage. One published and 2 versions that I was using to play around with the format.

Now I can no longer access the published version of my page, I can only access one of my draft versions. How is this acceptable when I am paying money for a service?

Did anyone think about implementing a beta test, and if so how did the end product launch so poorly?

Chris

10/11/2015 09:02:51 am

Opened weekly on another computer and found my published page there, maybe the browser was outdated? Regardless its a curious problem to have.

ROHAN

10/10/2015 08:34:05 pm

There seems to be a problem that ,every time after i edit the html/css code and i save it then it goes on a loop asking me to retry or exit the editor,otherwise the new theme is awesome.

Taylor H

10/10/2015 08:58:57 pm

This is great news and I've already tapped into one of the resources provided as a result of Carbon.

Now, if only the decision makers at Weebly would allow the entrepreneur access to customer support 24/7 as opposed to the bank hours afforded us now.

Imagine it's 2am you have a glitch you cannot fix even after reading all of the fixer upper comments. You pick up the telephone and call customer support, and your problem is resolved. That would totally rock... and I'd refer all to Weebly without a doubt!

Please tell us that 24/7 support is coming sooner than later?

Weebly

10/11/2015 12:01:34 pm

Thanks for letting us know you'd like to see expanded support hours!

Carly

10/11/2015 05:22:52 am

I just changed the alignment of 40 images on one page... only to have them all spring back to left-align. So I fix them all and publish... and yep, they've all reverted back, *again*. So yes, I think I (and the others experiencing similar issues) have the right to feel aggrieved with Weebly.

Nathan link

10/11/2015 05:45:02 pm

I love the new Carbon, but I would like some features improved... When can we see an upgrade to the 'Forums' feature? I'd like to use forums yet I don't particularly find the current forums to satisfy me.

Greg link

10/11/2015 09:03:49 pm

I have three websites, two of which are already published. Is it possible for me to try Carbon on just one of these sites, to see how it works for me, or will the change to Carbon automatically pull in all of the sites?

Weebly

10/12/2015 01:32:17 pm

While you can revert your Dashboard to pre-Carbon, it isn't possible to revert the editor itself, whether for a single site or all your sites. If you want to try out Carbon but don't want to use your current sites, you could make a test site and test out features there.

Michael Gill

10/12/2015 01:10:19 am

Great list of new features which I only found *after* baling out of the toe-curling video. Save your money - no more videos like that!

Marian

10/12/2015 02:24:38 am

La nuva platforma functiona muy mal... elementos que no aparese al tiempo y se mueve muy muy lento. Estoy muy decepcionado....

Marian

10/12/2015 03:05:26 am

Que pasa con Weebly ???? Utilizo esta platforma desde 2011 y esta functionando de maravilia.

Ahora con la nueva version la platforma functiona muy malo !!!

Que pasa ????

Tamara link

10/12/2015 03:13:07 am

I'm very happy to see new refreshed Weebly site. It looks nice, and I appreciate the effort behind it. My main problem, is while I want to try out these new features, Weebly website is extremely slow. I mean so slow that is almost painful to even add a blog post or change anything. Please, you've got to do something about the slowness of the website editor. If you can fix that, my problem will be solved.

Timothy

10/13/2015 09:47:02 pm

I have the same problem with the new weebly being so slow it is impossible to do work on it. this has been a horrible experience.

Finn Calander link

10/12/2015 03:26:43 am

Sigh... More than a week since the Carbon launch. Still element do not stay in their places after edit. Still slideshow elements do not work properly inside the tabs app. I have not been able to edit my page since Carbon was forced upon me. Weebly's lack of response to all the troublesome issues that have been reported over and over again here on the blog, and presumably also to the support team, is quite amazing. I am now sick and tired of Weebly and am checking out the competition. Wix seems like an alternative.

Sigourney

10/12/2015 03:59:15 am

Okay, so my websites have gone... some on weebly subdomains, on on it's own original domains. This is quite honestly unacceptable. And no, they're not under the new drop down menu.

They're just gone....there goes my business....not even online anymore.

Weebly

10/12/2015 01:26:05 pm

It looks like you might have more than one account and you're probably just logging into the wrong one. If you contact our support team and let them know the address of a site you're looking for, they should be able to help you get logged into the correct account:

http://hc.weebly.com/hc/en-us/requests/new

Eddie Miles link

10/12/2015 08:53:13 am

Thanks for fixing the constantly moving paragraphs on my website although it still seems a problem for other customers.
I can't believe that Weebly still hasn't issued an apology to its customers for their disgraceful treatment where Weebly has basically used them as guinea pigs. Shame on you.....

Finn Calander link

10/12/2015 12:17:59 pm

Goodbye, Weebly. I've had it with the Carbon disaster and Weebly's very, very bad handling of all the problems it has caused a lot of customers. I'm moving to Wix asap.

Pierre

10/12/2015 01:02:17 pm

This ship is sinking.

I'm moving to a stable platform.

Cheers.

Eric link

10/12/2015 12:30:20 pm

I like the new theme of Weebly. It may be harder to find things, but it certainly gives me new things to use for FREE* and a challenge for my brain. I love this. I am autistic and love these challenges. Thanks Weebly. I'll definatly be doing more business in the future. By the way, is there a way I can use a domain I puchased from another site on weebly without having to upgrade? My clients would like to drop the subdomain name and make it easier for themselves by using just a domain. Is this possible? Pls. My team is working with several people trying to resolve this issue and we dont give or take money as we are non-profit (Not Published under the IRS) and don't have money to just use on websites. Plz let me know. Thanks! -Eric

Luke

10/12/2015 02:02:44 pm

Hello,

I am enjoying the new Carbon update. I use a Chromebook with Chrome OS and have not experienced any of the problems people are having. I do have a question about the iPad app. I like being able to edit and build my site from my iPad but the ability to combine elements (like inserting a picture inside a text element) in not an option. Will this be something that is added to the app in the future? Also we have no Instagram icon for the social icons. I'd love to see that too.

Thanks

Carly

10/12/2015 08:59:19 pm

The longer you take to fix or improve Pages, the closer I come to getting RSI from having to scroll down to the bottom every single time it jumps me back to the top. You *have* to introduce a faster way to add and work with multiple pages. Oh wait, you had that before. Then you broke it.

10/13/2015 05:50:27 am

Once I've logged in to Carbon for the first time to manage my sites, I really don't like the new site list dropdown. As a user, I now have to scroll to see all of my sites, when before it was presented on a single screen. This is a step backwards.

Janet link

10/13/2015 08:34:48 am

I like the changes, although I had to figure them on on my own. Did I miss directions? I do wish that I had less wasted space on the sides of the page, though.

J. .A. Ginsburg link

10/13/2015 12:07:06 pm

Oh Wobbly, Wobbly Weebly... I thought I'd cleared all the hurdles, but there are loads of pot holes, too... I was just on one of my sites to upload a new video. I've done this a gazillion times and it should take under a minute. Only even though the editor says I uploaded the url, it's not taking. Tried Firefox, Chrome and Safari. There is just no good reason for a platform that was spot on reliable to have become so remarkably glitchy. The only way to cut your losses is to restore the old editor, promise to keep it, and then slowly introduce Carbon as an additional service. Your window for "failing fast" is closing. You need to move on the "fast" and get back on track to success and happy, loyal customers. In the meantime, sequester Carbon...

David link

10/13/2015 12:25:52 pm

YOU BROKE MY SITE. Customer support Supervisor Joe just explained to me that although my site used to work, Weebly rolled out a new platform to fix problems and bugs, while eliminating the Theme that I used. Now my drop down menus don't work. The solution: suck it up and use a new theme, even though it means hours of reformatting and rework. WHY SHOULD I HAVE TO FIX WHAT YOU BROKE?

Seriously CEO David, you blew it. Time to find a new site design and host service.

Deryk

10/15/2015 06:09:51 am

Wow. That is terrible.

Andy

10/13/2015 12:32:56 pm

I have over 20 sites with Weebly. I've helped my own business and other businesses to expand via Weebly. I've paid Weebly since 2010 as their offering provided me (previously an amateur at web development) with a way to create nice, well-functioning websites, with very little knowledge.

After a couple of years of using Weebly and trying to get around its inadequacies, I'd taught myself how to code; how to use and create jQuery plugins; how to convert PSDs to proper websites - it really helped me to get to where I am. Weebly then began to change things...remove things. Things which were necessary. Things which you'd already used, yet were then taken away without any forewarning.

Fast-forward 5 years and the 'upgrade' you've made to your system has completely pulled the rug from under my feet. Now...this is fine for you (Weebly), as we are pretty much stuck with you due to having paid a subscription...and because it's not as easy as moving the site to another provider. You seem to be ignoring the fact that we also have customers of our own; people who have already paid us for websites which your company has now made virtually impossible for us to maintain or offer.

Your suggestion of sending any issues to your 'Feedback Team' is completely pointless. Most requirements/requests are responded to with "please add it to our list of desired features" - all of which appear to go unheard.

I have spent the last week correcting the errors that have been made due to the 'upgrade' (and am still trying to...). Elements move about. Links don't work. The most basic things, which you built your reputation on by offering, are now almost impossible.

I am now, along with every other one of your incredibly annoyed customers. demanding a FULL REFUND. Everything I've ever paid. You've taken money off people and changed your offering without asking those who subscribed, and it's disgusting that you don't even have the common courtesy to respond properly.

RSVP

Finn Calander link

10/13/2015 03:21:06 pm

Andy, I feel really sorry for you and everyone else who use Weebly for business purposes. I myself have just one simple photo site with Weebly (since 2010). I have never ever heard of such a disastrous "upgrade" ever. And the company's way of treating its customers is just plain deplorable. I am now rebuilding my site on Wix and moving my domain there soon.

Jacob Grant link

10/13/2015 01:46:17 pm

I can't get the image editor to work. I can drop in an image, upload, and resize, but I have no control over spacing, alt tags, image name, nothing. I saw a little box up briefly, but then it vanished and no matter how many times I click the image or refresh I can't get it to come back.

z link

10/13/2015 02:43:36 pm

Weebly has the audacity to send me this email and claim losing my photos is MY fault and its because it's "just what you see." NO WEEBLY, it YOUR fault. I have NEVER lost an image until your crappy system was implemented

Hi Richard,

I am very sorry to hear that you have accidentally had some images deleted. I'm afraid that we do not have a way to recover deleted elements. This is part of the limitations of the "What you see is what you get" builder. You would need to reupload those images to have them on your site again.

Thank you!
Trevor P
Customer Success Advocate

Joseph__

10/13/2015 05:44:10 pm

this new version is horrible!
I liked the old one!

John

10/13/2015 07:38:37 pm

Not a fan of the new front page. I want to see a list of all my sites not just a small pop-up window with a scroll bar. Get rid of the carbon tip box and put in a site listing?
Why make managing multiple sites more complex - unless you are trying get get rid of us...

Timothy link

10/13/2015 09:38:28 pm

Three times now my cart has stopped working with your new carbon. I have lost money because of this disaster because the shopping cart stopped working with your new carbon. Please do not release something until you have the bugs worked out.

I shouldn't have to be checking everyday if my cart is working or not with the business plan I am paying for in addition to the pro plans for other sites and domain names registered with you. This is just pathetic. Yes, it working now after receiving emails from potential customers that couldn't order. Never had this problem for years until this carbon disaster.

Timothy

10/13/2015 09:39:33 pm

Agreed I much prefer the old way where you can see all the sites at once.

Carly

10/13/2015 10:51:11 pm

Tonight's fun: Copy page to use as a template. Change the title and header info to set up a new year section. All looks good. Use page to copy 28 times. Discover between changing the info and copying the page it's reset back to the original. Now have about a million times more work ahead of me. Because of course it's still painfully slow. PLEASE bring back "Pages" on its own page!!!

Leo Christian link

10/14/2015 01:37:00 am

Oh my GOD! The new weebly "Carbon" thing is make weebly more difficult to use!
1. Before the carbon, the images I upload would appear sequentially. The image appear randomly now. And, must be refreshed every time after uploading to see the images.
2. Before the carbon thing, caption and light box work perfectly. Both of that function go malfunction now. It can't be saved!!
3. Before the carbon thing, we can set the align button to the right. The Align choices disappear.
I need the weebly to FIXED THIS ISSUES ASAP! GOSH, I HAVE BUSINESS NEED TO BE RUN! PLEASE!

Ralph link

10/14/2015 02:43:56 am

When can we expect a normal operation with Weebly. it sucks !!!
We pay money for a system that works properly.
They are simply too many bugs and the system is much too slow in order to work properly. An opinion and a date when the Caos is completed is useful.
Thank you.

Franky Verdickt link

10/14/2015 07:13:05 am

I created about 3 days ago a new website with this system. After 3 days it was impossible to edit the site nor could I login on my site. I was receiving spam I never had before, like dodgy mails from Hong Kong about webhosting and things.
Weebly seems like a fraud.

I would not recommend it to anyone.

Ben link

10/14/2015 08:12:17 am

New themes are severely lacking. Might have to move to wordpress to get more use out of the website

JACQUELINE STIGMAN link

10/14/2015 08:40:29 am

Frankly, I think Weebly has been hijacked. The site and their response nothing like the people who ran it for years so well. It's like they are killing the company on purpose. Sad.

Libby link

10/14/2015 11:48:45 am

A few days after Carbon's released my website gave blank pages. One moment everything was OK, the next moment blank pages. I sent a help ticket to Weebly. No response. It's been days now and my site is death in the water and I'am losing visitors. It's like the just don't care. I figured out what the problem is: I sent it to them because I can't solve this. Nothing. The just closed one ticket with "solved". What! The never responded. The other ticket is still open but other than that nothing. Their customer service used to be so good. But now ... it's getting hopeless. Like they go for the big money.

When exactly did Weebly lose their hart.

Weebly, there is one thing worse than angry customers. Angry means they care, they are invested. If customers go behind angry, they stop caring. And I'am well on my way to stop caring. Not that this makes any impact on you: after all I'am not a paying customer (I don't get paid either for my site, which helps a lot of people). I used to love Weebly and tell (a lot of) people how great it is. Now I strongly advice against Weebly. It's not even a problem for me they make mistakes. We all make mistakes. It's the way they handle it, I can't trust you anymore.

Gary Arndts link

10/14/2015 01:53:18 pm

I'm sure some of the Carbon updates will be useful. But frankly, Weebly has me scared now. I have loved Weebly and recommended Weebly to hundreds of people who have attended my seminars. There are awful bugs now when trying to edit something. Images appear in the wrong place. Things added to a page simple disappear. But I'm assuming that Weebly will get these things fixed. (I've had no responses from my support tickets.) But that's not what is really scaring me.

I'm afraid that Weebly doesn't get it that some of us have built businesses around their platform. Our businesses depend upon being able to do certain things in certain ways. We have a subscription website and we tell members how to get things done. What happens when those things change, especially with no warning? We have to be able to count on features (and yes, even themes) to be available in the future.

I'm hoping that Weebly can understand that this isn't just about building websites, it's about building businesses. We must be able to count on Weebly to keep things available as they add new tools.

Sue

10/14/2015 02:13:22 pm

EVERYONE, if you can spare the time, send Weebly a screen recording of your issues. They gave me this link to record steps to recreate bugs: kb.weebly.com/record

I had a lengthy, difficult support chat last night with Weebly about elements reverting back to previous text, color, or alignment. I'm using up-to-date Chrome and cleared the cache from beginning of time. They finally saw one of the problems but there are so many more. Weebly doesn't seem to be aware of lots of the issues or they think it's a browser or cache issue.

Not everyone will have the time but do record the bugs happening on the screen with their tool and confirm you're on the latest Chrome browser / cleared cache already.

Carly

10/14/2015 02:54:08 pm

Have already sent them about 10 videos. Agree, so sick of hearing "change your browser! clear your cache!".

Roger Carper link

10/14/2015 02:38:11 pm

On the web site side. The Product element has changed. We lost ability to change to small or Large? Its just a Block now, Thought yall were making better and giving more options, control, power to us.

Deryk

10/14/2015 06:09:29 pm

I'm in the UX business and this release has more rudimentary bugs and functionality issues that I have ever seen released....in 17 years. This smells of a money/revenue or partnership move that was rushed and compromised functionality. There are standard buttons that simply do not work such as adding a link to a Product Description field. Enabling Email does not even work. The support people are trying very hard, and doing as best they can to keep up. Definitely good support, but it is a bottom line support cost that they did not need to incur. I called in yesterday and sat on the phone for more than 30mins. I've even offered to assist and have not had a single response to that offer. New releases should NEVER compromise BASIC functionality in this day and age. This is COMPROMISING REVENUE for my business and I am now sitting up nights building all my sites on SquareSpace so I can move them. I waited, but this is a disaster and I don't see a quick way out without a Weebly executive somewhere backing this out. With all the partnership & app adds, that seems unlikely to happen unfortunately. Too bad. It's been a great run Weebly...5 years in fact, but this is not good for my business. Can't be for yours.

Deryk

10/14/2015 06:16:44 pm

Product Descriptions no longer show without opening the product. I'll keep listing the issues as I find them.

Deryk

10/14/2015 06:20:35 pm

After reviewing the new features, my hunch on the rush for this release is somehow related to the App Center. Must have had money changing hands on the back end. Off to investigate those companies and the back end financials I can find on Weebly.

Deryk

10/14/2015 06:31:46 pm

My initial submission when I first saw the release 9 days ago. Marked as 'Solved'

"I have read a few comments on the Support Page and it seems the new platform is being met with some consternation and confusion. I agree and believe Weebly has significantly compromised ease of use for technology innovation purposes. I own a business consulting company that specializes in user interface and client experience design. I would be happy to work with Weebly to provide some information and recommendations on the new Carbon platform. Feel free to give me a ring to discuss further."

Deryk

10/15/2015 06:08:05 am

It also appears you may only add ONE Product to a Product Page. I guess this fixed the Short Description problem....sort of. If you add Product widgets to a Product Page, they appear to show on the Page, but they do not when you check your production web site.

Deryk

10/15/2015 06:11:47 am

When you attempt to add a Product widget, then change your mind, there is no way to cancel out o that window. Oh, wait a minute. You can trick it by clicking New Product, then going back. Awesome.

Deryk

10/15/2015 06:17:48 am

Well, now that I selected a single Product on the Edit Page menu, I can add Product Widgets...they just still don't show the Short Description, which is a bug you told me was fixed...or at least closed the ticket I had on it. How do you take a Product OFF the Page once you've added it via the Edit Page menu?

Mary link

10/15/2015 04:04:25 pm

That was very VERY well said Deryk, thank you. It's what many of us are thinking. There's no way such basic functionality should ever be compromised when UPGRADING a service. This is ridiculous and disastrous. All I want is to be able to add new products to my website, I can't even do that! Well, after two weeks, it doesn't appear that things will get better fast. Or that we'll receive an apology. :-(

As a side note, I created my own website over 15 years ago with Adobe Pagemill and LOVED it. But it was so so old and outdated that I began searching for an alternative to bring me into this century...LOL. I thought I'd found it. After years of research and months of trying to decide who would be the new host for my site, I made the leap to Weebly. It's only been a handful of months and I thought I'd made the right decision. Even with all the limitations of design. But I'm feeling like I've been duped.

Weebly can fix that by first PULLING carbon and SOLVING all the massive problems and bugs....AND apologizing to your customers!

rico

10/14/2015 07:24:43 pm

How do I go back to old weebly? this is ridiculous, My clients cant submit anything and I'm losing money!

Scott Hughes link

10/14/2015 07:28:12 pm

The change to Carbon has been very challenging. I'm experiencing much of the same issues posted here. What I think everyone would like to know, is how long should we wait before common bugs will be resolved?? This reminds me of a good old fashioned Microsoft launch during the glory days. I'm happy to do your user testing if you're going to pay me.

Weebly Templates link

10/15/2015 12:55:43 am

Whilst I appreciate weebly forging their path ahead with updates like these, I feel like this update should have had more of a warning associated with it, and at least some sort of a "change log" before we were hit with it. All I could find was a tweet and a blog post with very little information before the update came out leading me to assume it wasn't such a big change.

Please take our feedback on board and give us more of a log of what is to change and timeline of things to come so we can adequately prepare for it !

Coins

10/15/2015 03:55:56 am

In SLICK theme I want (need!) blog layout like in PAPER.

Ricardo

10/15/2015 01:04:10 pm

Weebly - Did you just give up monitoring this blog? Should we get our answers in another forum? You just don't like us anymore, Weebly? When can we hear back from you, NOT with the bromide you have provided us so far, but with actual and meaningful information?
For starters... are you ever going to apologize to your clients? It would have been very easy to say "I'm sorry" before we got into 700+ blog messages. How about telling us what you are doing to fix the cluster that you have made? Also, we want to know if you care for our business... just say so and I'm sure that many of us will continue with you. Does your CEO ever get to read these posts, or he is too busy telling his investors that all is great? I think that it is obvious that your clients want answers, from someone in authority to come out and give us first a response to our complaints, and secondly with real, all encompassing solutions.

Weebly -- if you prefer for me to continue our conversation on Twitter, or on sites such as Mashable, ReadWrite, I will do it. I can also try to get answers from Relof at Sequoia if you prefer. Just talk to us, please..., really, please....?

Weebly

10/15/2015 03:05:44 pm

Due to the volume of communication we get through our Blog and other social channels, we aren't always able to respond to every comment. That said, we do read every comment.

Our engineers have released some significant patches for the biggest issues that some of our customers have encountered (specifically element positioning and editor slowness). While they are continuing to work on both of these issues, these updates should make things much, much better for many people.

GP link

10/15/2015 03:16:21 pm

This is the response I think that everybody was waiting for!

Ramon

10/15/2015 07:47:58 pm

I tested one of my pages and am still seeing the same jumping/repositioning elements problems, both when I edit the page and when I publish it. This is a page with titles, text, images, dividers, and two columns. Bottom line - not seeing any notable improvement.

Carly

10/15/2015 11:46:56 pm

"Significant improvement" to element positioning? Then tell me why, after center-aligning all the images on this page for the *fifth* time, it still looks like this? http://www.pageantupdate.info/north-carolina-results.html And why do the 2016 sections of this page http://www.pageantupdate.info/west-virginia-results.html look like a tornado has hit them? I'll give it to you, seems like when it comes to new elements they seem to be sticking in place better but that's only a very small piece of the puzzle, I want to be able to fix what's already been broken.

(Also, why is it taking forever to load my website - at least ten times longer to load a page than it does in editor? If I were a visitor I'd give up and go away)

ben link

10/15/2015 01:27:41 pm

Design themes in carbon are weak. under a dozen choices. Afraid to change anything as might mess up years of work. If weebly does not respond my energy will be placed in getting a new company for my website. I will warn everyone else stay away from weebly

Weebly

10/15/2015 02:51:01 pm

On the Design tab, you should see 24 responsive themes as well as a button at the bottom to load even more older themes.

Pam Ricker link

10/15/2015 03:50:36 pm

Weebly's new update, Carbon, has caused me hours of problems. Photos disappear, backgrounds change, and even page titles change on their own and incorrectly! Did no one check this for glitches and bugs? The editing should have been easier, but now, it is NOT.

JACQUELINE STIGMAN link

10/15/2015 04:24:49 pm

Pull Carbon and address issues on your own time. Reissue or activate the former Weebly so we can carry on. Unless you got rid of it? Is that it? Customers have not been considered. Beyond unwise for business. Ours and yours. If you don't reissue or activate the former Weebly I don't believe you will recover from this mistake. They say a happy customer tells a few people. An unhappy customer tells everyone. The sheer number of valid complaints should have moved Weebly to pull Carbon & bring back Weebly until you had fixed it, if that is even possible. Your cavalier attitude s is the worst behavior I've seen outside of government.

JACQUELINE STIGMAN link

10/15/2015 04:26:56 pm

Patches are meaningless to your customers when the entire program is not accessible and preventing us from work and losing credibility with our customers and visitors.

JACQUELINE STIGMAN link

10/15/2015 04:28:57 pm

Weebly has broken trust with its loyal customers.

Ralph

10/15/2015 09:34:43 pm

That's just the problem with nerds, know just how to handle computers well. ;-))

Not really the best partner for my Internet Buissines.

JACQUELINE STIGMAN link

10/15/2015 04:32:36 pm

Enough! Kill Chrome!

Daniel link

10/15/2015 05:41:53 pm

I would like to see if we could have a see other blogs like this one at the bottom of our blogs..

Lastly, wish the images we upload could retain their original names

Klara

10/16/2015 03:01:33 am

The forms do not work any more. This is disaster!!
I do not get e-mails nor do they show up on the backend. i have now to notify the customers that they should not order anything.

weebly, please fix this urgently and let us all know when!!

Klara

10/16/2015 03:27:03 am

I have posted about the form problem here and your reply was, no, all is fine with the forms!
these forms are my business and I lose money and reputation.
without forms functioning I could as well close all my websites to avoid further damage.
so please tell: are there at least some copies on your server somewhere??

Weebly

10/16/2015 10:34:50 am

We had a temporary issue with forms last night/this morning that was resolved by our engineering team, so you should have any further trouble with those. Thank you for your patience while this was being worked on!

c arm x ray link

10/16/2015 04:25:32 am

You shared are more article like this having good knowledge.

10/16/2015 07:49:03 am

Is there a way to disable the mobile view on a responsive theme. Unfortunately I have a lot of content that is not translating well to the mobile view and I would like to turn it off. How can I do that with a responsive theme?

Weebly

10/16/2015 10:31:42 am

Short of customizing your theme there wouldn't be a way to disable the responsive aspects of a responsive theme. Some of our older themes are not responsive, though. On the Design tab, scroll to the bottom of the list of themes and you'll see a button to load older themes.

Dimitri

10/16/2015 09:20:06 am

Why would you have a theme (purple haze) override the blog sidebar? Makes absolutely no sense. The sidebar should be available in every single theme. Is there a way to manually bring it back?

Jacqueline Stigman link

10/16/2015 11:16:59 am

Where can I find my settings?

Weebly

10/17/2015 11:59:02 am

Site settings are still found in the same place; once you've opened your site in the Editor, click on the Settings tab at the top.

Debbie Grillanda link

10/16/2015 12:13:51 pm

Don't like that you have taken the email notification to any form submission away. Now I have to check 25 form entries every day to see if there is a new one. This is a step backwards for us. Especially don't like that you didn't notify anyone of the change. Missed some entries because there was no notification.

Weebly

10/17/2015 11:57:56 am

We had a temporary issue with forms yesterday morning, though this was resolved so you should be getting your form entry emails again.

lor

10/16/2015 02:08:17 pm

The custom template I purchase is misaligned now and no I won't switch to a generic template. I will be transferring my products back to Joomla over the weekend. Imagine having to rebuild a site with over 200 products, Cut and paste every description. I was a week away from launching our store and you ruined everything. I am so disappointed in this and will be cancelling my pro subscription after I complete the migration. $30 a month may not seem like much to lose to you but if everyone would stand up and do the same, you would feel the pain we feel.

Finn Calander link

10/16/2015 02:31:11 pm

I am just now moving my domain to Wix. I do not trust Weebly any longer, and have been waiting long enough for all the Carbon malfunctionings to be corrected. But NO. My site is still not working properly. Their CEO has been silent for two weeks now, while this Carbon disaster has been rolling on. Who on earth with a business to run will use Weebly as their platform after this corporative "melt down"? How a big company like Weebly have the stomach to ignore customers' complaints in the way that has been the case for a fourtnight, is incomprehensible. I can not be the only (paying) customer that am moving to another platform. Carbon is most likely flawed to the bone. How this disaster "upgrade" could be made, is just incomprehensible. GOODBYE WEEBLY!!! Now I have almost finished rebuilding my site on Wix (easy, easy to do) and am only waiting for the domain transfer to be completed. Wix have a lot of design things to offer that I have not found on Weebly - not in the older version and certainly not in Carbon. You should check Wix out. They have a lot to offer.

lor

10/16/2015 03:38:46 pm

I had a custom domain name attached to weebly, how do you point it elsewhere? It seems it keeps pointing to weebly's 404 page not found.

Cynthia

10/16/2015 02:58:54 pm

What happens to those of us who have free redirect with our sites here? As in using our own domain with weebly currently costs nothing but with Carbon it says it will be $4/ month.

Weebly

10/17/2015 12:01:00 pm

Since you were using the domain with your site in the past you can keep doing so without upgrading that site. If you want to use a custom domain with a different site you'll need to upgrade the new site, though.

La Donna Holstine link

10/17/2015 09:26:54 am

Weebly, your ideas are great. However, I am beginning to feel the crunch of the switch. My links are either broken or have been redistributed to another page and I am having to fix this everyday, and all day. The second problem I am encountering is the notice in a white box informing me my apps are updating. When I called on this, I was told to hit the esc key. That worked. I received an email that the issue had been resolved but the problem continues. I know the tech staff is working hard to resolve all the concerns expressed to you. I strongly suggest you allow those of us who want to stay with weebly to roll back to original way and give your staff more time to work on the bugs. Thanks.

Dirt

10/17/2015 06:54:28 pm

Not liking the changes. I will not renew my subscription when it expires. I will seek a new company for my sites, sadly. But what really baffles me is, if something is ALREADY the best, why change it? Weebly you had it going on, but not so anymore.

Carly

10/17/2015 08:11:31 pm

Today's irritation: @weebly on twitter continuing to blame anything but themselves for our issues. Moving pages under a header taking 30 seconds per page - for 30 pages? - "oh, have you tried another browser"? (yes, I'm not an idiot). Having to refresh between every page I try to delete? "What's your website? Can we delete them for you?" (no, I just want to be able to edit my website myself, thank you very much). Why am I getting a "Unable to resolve the server's DNS"? "Try rebooting your router" (no, it works fine after I refresh and I'm not having issues with any other page, it's just darn annoying).

I just wish they'd take responsibility for this crap and apologise. And give me old Weebly back.

On that last note, I love how they taunt us with saying we can revert back - but that's only for the dashboard, not the editor.

J. A. Ginsburg link

10/17/2015 08:28:22 pm

Good gravy Weebly, it's been over two weeks and you still don't get it. I just received a chirpy email telling me that my website is mobile friendly, and that 20% of my web traffic comes from mobile and - here's the kicker - "When you publish your site for the first time, we automatically created a mobile optimized version of your website for you. Visitors who arrive at your website on a phone see the mobile version of your site, while visitors arriving on a computer see the full website. Pretty nifty, right? See for yourself by visiting your site on a mobile phone. Hopefully you'll rest a little easier at night knowing that!"

Well, no, I won't. I don't want Weebly to make that decision. I want to be able to control which version I want my viewers to see - which was an option on "Classic Weebly." MOST of MY viewers are viewing my sites on a laptop or tablet and I want the presentation consistent across all devices. Responsive templates force you to design for the smallest screen because that's how the elements stack. It's very limiting.

Over the last two and half weeks, your customers have told you loud and clear that they want "Classic Weebly" back. Remember "New Coke"? "New Weebly" is a worse disaster. It's a Volkswagon level error, shredding the good will and trust that you've worked so hard for years to build.

If you "automatically" determine that I have to use a mobile version, then you are no longer selling something that I want to buy. I come from Chicago, home of Marshall Field, who made his fortune by always remember the the customer is always right. If I don't get the service I used to get, then I'm not getting what I want and will no longer be customer.

It truly breaks my heart to see a company with such a good track record go over a cliff.

Choice is central to your business model. It's what made the old templates so great. Restore Old Weebly and let those who want Carbon use that instead. Make it an "and," not and "or." Is that really so hard?

That's why we wanted to make sure you knew that you're covered!
When you publish your site for the first time, we automatically created a mobile optimized version of your website for you.
Visitors who arrive at your website on a phone see the mobile version of your site, while visitors arriving on a computer see the full website.
Pretty nifty, right? See for yourself by visiting your site on a mobile phone.
Hopefully you'll rest a little easier at night knowing that!

sm link

10/18/2015 11:19:07 am

Check out this article on webnots about Weebly Carbon being a corporate mess.
It is just so interesting that the discussion response from David Rusenko in the webnots article states: "Would love to answer any questions". Is this the same David Rusenko that extolled the virtues of Weebly Carbon on October 1sth in this blog post http://www.weebly.com/blog/carbon ? If so, why hasn't he answered one of the 768 responses to his blog. Since he proclaims to be an avid traveler, my guess is that he has his head buried in the sand somewhere far away while his employees are taking advantage of the free snacks, ping pong and flexible work schedules. David should hurry home before the Weebly that wobbles will definitely fall down.

Mary link

10/22/2015 03:21:40 pm

Well said SM! I completely agree. And thanks for the link, all us Weebly victims will want to see this guy's cavalier indifference.

Graham

10/18/2015 02:08:51 pm

It all seems to work ok but why is everything so white and grey looking?

arthur

10/18/2015 07:28:00 pm

WTF seriously!

Adam link

10/19/2015 02:36:12 am

Its very informative things

Leisa Samuels-Thomas link

10/19/2015 07:17:05 am

Hi Weebly Team,

Thank you for fixing the pages tab. It now stays put when you make changes to it, instead of running back to the top. This is REALLY a big help to me because I have a lot of pages. Since you improved that, I was hoping that you might improve the following areas:

1. make it so that the page being edited is highlighted in a bright colour. - The constant grey is very confusing to the eye.

2. make it so that we can see which pages are hidden, maybe bring back the eye - Again, very confusing for people with lots of pages.

3. make it so that we can colour text. Each time I try to apply colour to text, it bugs out and places the colour somewhere other than where is blocked - I have a site that is directed towards teenagers and pre-teens, so I need colour to maintain their interest.

These are the only issues that I'm experiencing so far, so could you please fix them.

NB: Carbon is a really ambitious attempt to offer great service. I really appreciate the attempt at innovation, it is why I have remained with weebly for the last five years. Despite all the negative comments, please keep being fearless in your attempts to improve your service, these attempts are appreciated. BUT, please give us a heads up next time. We non techies need to get used to the idea that a new learning curve is on the horizon so that we can stretch our mental muscles and get ready for the challenge.

- Still a loyal and impresses weebly customer.

Simon

10/22/2015 02:15:19 pm

Yes, i'm glad someone else is having the same problem with colouring texts. I align parallel texts by colour matching different lines. I have not been able to since the change as after highlighting a part of a paragraph and pressing the colour change button, the highlight jumps to another part. I love weebly, and I think change is good, even though it will take time to get used to it. I'm sure, now that I realise I'm not the only one, that these issues will be fixed. I've already noticed that the jumping elements have nigh on ended. Will still stay loyal to weebly and still think it's great . (There has never been a new video game in the last ten years that hasn't had to have download after launch to tie up the loose ends)

Gina

10/19/2015 10:39:22 am

I don't run a business on my website, but I have a ton of sympathy for the people who are losing money because of the changes made with Carbon. I'm not a tech savvy person, but when my company went through an entire system conversion, we notified all our clients WEEKS in advance. I mean, nothing was left to chance. And the conversion went off without a hitch. I'm trying to give Weebly the benefit of the doubt, but all the glitchy problems people have previously mentioned are still ongoing. When my contract is up in four months, I will seriously be considering other options. I keep reading good things about Wix. I would never be shopping around if not for the Carbon upgrade (*upgrade is not the correct word, but you know what I mean). Thanks.

Alisha link

10/19/2015 11:07:29 am

Weebly Team,
I have been going through all of the new additions to Carbon and while I am grateful for some of the changes, I have been encountering bigger issues with what has been removed.

Our home page had a set of rotating pictures that has now been replaced by the standard image for the design we started with.

Also, since this change has taken place, there are many glitches in the editor; particularly, when you change certain texts, the editor starts bugging out and flashing and is uneditable (or you just can't see what you're editing) and on certain screens, the content editor isn't even showing up.

Our favicon, which is entered in our settings because it was in use before this change, is apparently only available to upgraded accounts.

And MOST importantly, all of our blogs, which we create on a schedule, that are set to post automatically to our page and our Facebook/Twitter pages, no longer post to the external social media sites. THIS IS A HUGE DEAL for our marketing campaigns and at the very least, you should be notifying your clients of major changes like this, that can affect a businesses marketing plan.

That being said, could you at least share a list of all the changes and items that have been switched to "upgrade only features" so that we are able to make informed decisions about upgrading or changing platforms?

sormania link

10/20/2015 06:52:56 am

what a wonderfull themes ! i love you weebly <3

JACQUELINE STIGMAN link

10/22/2015 12:58:53 pm

I looked at the themes and did not see anything wonderful or of use.
I don't even go to my site. So depressing. Because a betrayal. We should be able to use the earlier easily used Weebly until you get the bugs out. You pulled something that worked, and switched if for something that does not. I don't have the time to read 17 articles just to begin understanding what you've done! Has the term User Friendly slipped your mind over tech euphoria? And black is so 1990's. If you brought weebly back until you get the bugs our I would stick around to evaluate.Right now I feel like you stole my web site.

Andrew W

10/21/2015 09:05:01 am

The "upgrade" really is quite inconvenient. I mean the apps and a few other things are great ideas. it just simply has too many bugs.

Larry I link

10/22/2015 12:05:29 am

I have had trouble in the past with making the typestyle on my weebly website black instead of gray. For some reason, weekly defaulted to a gray type color with added posts. I was not satisfied with this. I needed it to be black. I went back and forth with customer service and was never resolved. I hope this upgrade corrects this problem, because weebly offers web site analytics that the other site does not.
Thanks.

Brian link

10/22/2015 12:46:39 pm

I don't mind carbon actually. But I'm getting more concerned with the fact that as an ecommerce Weebly user, my customers do not have the option to place orders for gifts and have them sent to someone other than themselves. Is an update in the works for the shopping cart where my customers can include their info PLUS add separate info for recipient details ? A field for adding a gift card message would also be great !!

Mary link

10/22/2015 03:25:21 pm

Exactly! I've been asking for these extremely SIMPLE features since signing on! Only now this Carbon thing has blown up so huge....Weebly won't have time to listen to anything but complaints about basic features that now don't work. Simple things like fonts, images, etc. Insane.

Militsa

10/23/2015 12:51:05 am

Guys, what is happening. All of my sites are plain white? Blank at all?

Ivan

10/23/2015 03:18:10 am

The same issues with my site. It happens on the sites where I have accordions, so this might be the issue. This is so frustrating!!!!

Militsa

10/23/2015 04:19:05 am

Accordions, Team Cards, Callout Box - all new tools ;)

J.Smith

10/23/2015 09:45:54 am

First I want to say I am a Weebly fan... just so frustrated right now. Three tickets later I was finally told there is a BUG in Carbon and the developers are working on it. They can not share when it will be fixed but they are aware of it. Just want to save others the time of submitting tickets. Weebly I understand there must be so much to these big updates but if there is anyway we could have the choice to utilize the old editor while you fix the issues. (the old old editor I have switched to the old editor that is available but still unable to change my product type from block size to large, so everything is so mismatch it looks horrible) This is the first time I am embarrassed of how my website looks and it is not a good feeling. I have my new Christmas line that needs to be added and I am currently unable to do so and losing money by the day. I went ahead and put up a few products (it takes several attempts to add one product) and it just looks silly. So I will wait for the Carbon fix to add my items or if there is ANYWAY to let us have access to the old old editor please reply to this post. Thanks weebly for understanding and for sharing the truth about the problems in Carbon, it means so much. PS how will we know when fixed? I check hourly....are we talking days or hours? Thanks weebly!

PS how is the editor working for some websites and not all? I read so many positive comments on this blog and was hoping there was something I can try to get the results they are experiencing. Thanks again weebly.

zorek link

10/24/2015 01:41:24 pm

Now the pages won't move. They highlight but stay in place.

Carly

10/24/2015 02:53:00 pm

They've changed it so you have to hit the far left of the bar. They've actually improved it but it's far from perfect. And even though I know the fix now I still try moving the middle of the bar :P

zorek link

10/24/2015 03:45:52 pm

Thanks. I found that by messing with it. But thank you for information. You got back quicker then weebly did. I dont see why they can't tell somebody they are going to change something before they change and leave us to guessing.

Olivia link

10/25/2015 10:32:40 am

What theme is being used in the picture under Editor Refresh?? I really love the way that looks!

xx Olivia

10/26/2015 11:21:30 am

I really like it, good job guys!

MM link

10/27/2015 10:37:07 am

Hi i would Like to know if the invites part is still avalible.

Billy link

10/27/2015 01:14:01 pm

I have always loved Weebly but it now looks like a disaster. I have 10 websites in my account and can not access them in the current system. I will try call support, but should not have to go through this. Also, one of my sites is not functioning like it is supposed to since the change.

Cythral link

10/27/2015 02:14:52 pm

Very cool! Its been a while since I've used weebly, just now getting back into it for the developer platform. You guys have come a really long way!

Patricia Finley link

10/30/2015 04:17:38 am

Love this new responsive templates & App Center

I highly recommend anyone thinking of using Weebly to create a blog or website

Malcolm Smith link

10/30/2015 04:23:33 am

Patricia, why? I have had to move one blog from Weebly as it was utterly borked. The second one is still borked and doesn't display properly.

I am still waiting for them to fix this mess.

Vincent

10/31/2015 10:17:44 pm

Ohhhh men I had to scroll down for a minute on my mobile to make a comment.
All I wanted to say is that I like this new Weebly setup! It's very easy to use. I tried to used it before but then I felt it was blurry. Now I'm a few days in to it. So I hope the experience will stay positive. Thank you.

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