Engage anyone visiting your website, whether they’re trying to give feedback or wanting to learn more about your products or services.
With mobile apps for iOS and Android you can offer help even if you’re not at your computer and that means zero missed opportunities.
From email marketing to social, LiveChat integrates with a range of popular third-party apps including MailChimp, Zendesk, HubSpot and more.
LiveChat is a Weebly-specific live chat app for customer service and online sales; designed to deliver quick answers, help you satisfy your customer sooner and convert them faster.
The way it works is simple: a typical LiveChat window appears on the lower right side of the screen, browsing visitors can choose to contact you, or you can proactively reach out to them - to find out if they are facing any problems, or need any assistance. For you, it means more inquiries, more satisfied customers and more sales.
With live chat for Weebly by LiveChat, you can add a chat button to your website, customize its look and feel, position on the page and welcome message for customers.
As it relates to online sales, Weebly live chat offers proactive assistance to support customers as they browse through the website; you can specify trigger conditions by which automated messages appear, such as the number of pages visited, the number of seconds spent on the website. You can also use chat invitations to approach unsure customers and help them finish their purchase.
LiveChat makes customer service more efficient by letting you hold multiple chat sessions at the same time, send canned responses to frequently asked questions, add chat tags, review chat transcripts and send files to customers through the live chat window.
See in real-time how many visitors are on your site, and quickly access customer’s browsing and chat history. Plus, you can manage offline messages, internal tasks or customer cases that couldn't be resolved in a single chat session using LiveChat’s integrated ticketing.
LiveChat comes with a 30-day trial, allowing you to enjoy the service with no obligation to buy.
Use live chat for both your support and sales, and never miss a potential lead
Pay only for agents logged in to LiveChat at the same time.
All your chats will be stored in the archives.
Full suit of customization options to match your website's look and feel.
Create, manage, and track tougher cases with the use of built-in ticketing system.
Secure 256-bit SSL encryption for website visitors and users.
Full suite of chats, tickets, staffing and response times reports.
Divide users into teams responsible for particular branches of your business.
Put LiveChat on multiple websites. Each implementation can be customized separately.
Configure the working hours for your agents to ensure smooth transitions between shifts.
A report that will tell you how many agents you will need to cover your changing chat volume.
Ace Auditions Sep 05, 2018Very pleased with Livechat. It's a great app.
Heather Zak Aug 27, 2018Absolutely delighted with Live Chat! The support from their own help desk while I was setting it up was the best I've ever seen. I felt supported through the process by friends! Customers started using my Live Chat almost immediately after I added it to website and being able to see that people were on my website enabled me to outreach to them and chat, rather than have them just visit the site.
Weebly User Aug 15, 2018LiveChat is a great app perfect for any business or organization.
Tom Stevenson Jun 07, 2018Simple & easy solution! its very simply implemented
Rachel Lewis May 21, 2018We love LiveChat. Really intuitive and easy to use. Importantly, they have excellent support staff who are fantastically helpful whenever we have questions.
Mark Wallace May 14, 2018Easy to use and simple. Lets chat with customers.
Fighters-Team Aug 01, 2016Bem Vindo fighters-team tamos aqui pra te ajudar
jacob andrew sutton Jun 25, 2016Love your channel,i love how you cqn easily veiw comments
Christopher Mar 09, 2016professional, smooth and error free
Neil Cleaver Feb 12, 2016Really pleased with the functionality of LiveChat. Easy to use. Not sure how I feel about watching the incoming chat window as the Guests type their response - might be happier just to see the message appear when they've finished typing. Additional Agents are a little pricey but overall LiveChat is a great addition to our site.