We're growing really fast, and that's been very exciting for us: it means that more and more of you are finding Weebly useful to create websites where you weren't able to do so before. Our old support system, though, wasn't keeping up with the times, and Dan was having a bit of trouble getting back to everybody in a timely manner -- we were getting over 100 requests per day, which was becoming difficult to manage.
In order to manage your requests better, we've rolled out a new support system that contains much more help information, and when we don't already have an answer, will handle each request by assigning a ticket. You'll be able to visit the support area to view the help information and file a ticket, or email [email protected]. From that point, you can continue to reply by email or the support area, whichever you find more convenient, and we'll be able to keep track of your request more efficiently.
Since there's a lot more self help information available, we've already seen a drop in help requests. With the new system, we're also setting a goal of replying to support requests within 24-48 hours.
Thanks for helping us make Weebly better!
11/30/2007 06:17:08 am
Can you make a chat room so I can put one on my site? I REALLY need one- PLEASE!
mythodia
12/1/2007 02:49:39 am
sitemaker323 if you want a chat room you can use Zoho Chat and with Custom HTML embed it.
mythodia
12/1/2007 02:52:59 am
natalia if you want site statistics use Google Analytics. 12/3/2007 08:54:15 am
i just want to say free vmk things if you go on my site
Rebecca
12/4/2007 05:28:04 pm
Is there someone who could teach me on how to make an image to be a background of one of my page? please i need it badly.. thanks in advance.,, 12/5/2007 05:29:06 am
Is there any way I can make my site accesible by password and username only? 12/7/2007 06:31:19 pm
well i know you guys are all busy but i have a few questions: 12/7/2007 10:51:03 pm
Is there a way to get PDF files to open in their own window like a webpage rather than having the visitor download the file?
Sitemaker323
12/8/2007 02:25:21 am
why can't i have more than 5 websites?!?!
here r some websites i created that u should check out. They r blog websites that i created on my friends account. justtalk.weebly.com, everythinghalo.weebly.com, everythingconsoles.weebly.com
Just Wondering
12/9/2007 12:20:37 am
How do you add games and music to your website? Sorry, I'm not too good at this website stuff yet. I have just added a contest to my site: check it out by clicking on my name. Just wondering, you can add games to your site by typing the name of the game, and then under the picture and paragraph stuff, there will be a thing that says www. click on that and say link to a website. Then type in the URL of the site and when someone clicks on the name of the game, it will take them to that game.There is also another way that doesn't work as well, so i shouldn't tell you that. good luck How do u do a next page, or first page, or previous page thing on ur sute. I NEED HELP PPL PLZ! The deadline for entering the contest to get ur questions is Monday the 10th at 5PM. The deadline to submit ur answers is Wednesday. Winner will be revealed on thursday. Tell ur friends about my site 12/9/2007 09:09:57 pm
come to my site for free music,pics and info
Could someone remove all the advertising for sites here? Jeeez! I thought one was supposed to add questions here, not get free advertising-space. 12/12/2007 10:53:27 am
NewIQ:
hsm14troy
12/14/2007 05:19:40 am
you guys should add it so we can choose our own backrounds
Comic Master
12/14/2007 06:33:26 am
some1 help me it will let me upload images i got from the internet but not 1s i scanned onto my com
Clawtail
12/17/2007 12:50:51 pm
Weebly is AWESOME!!! Great place, works great, and i LOVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
aaron
12/18/2007 10:34:21 am
dear weebly,
Matt V.
12/20/2007 06:30:17 am
How do I turn off comments in a blog?
First of all I want to thank you for your service. Our website was designed in Oct. after my son was diagnosed with osteosarcoma. A rare bone cancer. We use his blog to keep family informed, etc.
Kevn wood
1/4/2008 11:51:05 am
Kevin
1/4/2008 11:51:23 am
Hello! I have to tell you, your site is ahmazing! I now have my own site thanks to it called the it girl gazette. I've made it into basically a virtual magazine. I update everyday with a new blog on the latest on fashion,celeb news, world news, and everything else. But , something that would make your site even more fantastic would be if there was some type of layout customizer so i can make the design more of MY OWN.
I love your site. I do web design for people and this has been a very simple way for me to help them and myself get a site up fast. I know html so it is a little easier for me. One suggestion, can you put a widgets idea link on the site? I can make some suggestions.
Kokoa
1/17/2008 09:03:13 am
I'd just like to say that i'm really happy with my website and would like to thank the weebly staff for providing us with a website builder that's easy to use! Thank You! 1/23/2008 10:52:08 pm
I am trying to set up this site, but most of the time I can't log in. And when my site doesn't open up when I type in the address. The Weebly error page comes up. I got the domain from Yahoo and forwarded the address to weebly. 1/24/2008 04:43:02 pm
I just wanted to say thank you for making this available to us. I am a new teacher, and I think this website will be a huge benefit to me, fellow teacher, and students. Thank you 1/24/2008 08:41:02 pm
hey yall!
Sadly I seem to be a minority, however, I have found the Weebly support services totally inadequate, Im tired of trying to contact them, Im fed up of not being able too navagate back to domains and so on. 1/24/2008 09:27:17 pm
oooooooops I inserted the wrong title above Im (RobsanUK) 1/26/2008 02:16:18 am
Thanks to all the help from weebly I can give away free xbox 360's at 1/26/2008 05:43:23 pm
hi.... 1/29/2008 05:15:44 am
Hi. The site Traffic graph on my weebly site it not showing any site traffic when there is site traffic. Help please! THANX 2/4/2008 09:51:54 pm
Merry x-mas and a happy New Year!!!!! By the way, if you need help finding good books to read, just stop by my website and I'll find YOU a book that YOU will LOVE!!!!! 2/14/2008 12:42:37 am
Thanks to Dan at Support, for very quick e:mail solution to my google maps and video probs. I can't fault you. What a smashing team you have there at Weebly 2/21/2008 06:03:21 am
thank you so much for letting me in this site this site rocks out of this world...
I found this Site via an article about the founders in Newsweek. 4/10/2008 12:56:49 am
Yeah, maria i'm back on my old wheels, but thanks for asking!!! Check out the site blog for details.
tiger3
4/10/2008 03:23:15 pm
i want to delete my account how 4/12/2008 09:54:04 am
plz go to my website i really need some suggestions on what to put on my blog!go on and tell me what you think... 4/13/2008 10:01:21 am
If your a huge book fan and love to read, check out my website! 4/14/2008 08:59:04 am
go to my and my friends website.its our soda company.www.fzzjely.weebly.com 4/18/2008 11:26:34 pm
Hi all does anyone know how to put a voting thing in the web site, if so please tell me at my email at [email protected] 4/24/2008 04:00:45 am
HEY ALL GIRLS!! COME TO THIS WEBSITE!! IT WILL CHANGE THE WAY YOU LOOK AT YOUR LIFE IF YOU ARE STRUGGLEING!
Hi,i wanted to know how do i get a link yo open in a new tab...when visiters click on a link in my site, the link overides the page that they were on so if they want to go back to the oage they have to go back. so i would like to know how to make a link open in a new tab.
Teresa
4/30/2008 02:32:36 pm
I'm trying to build my site, but I keep running into "Scripts unresponsive." WHAT DOES IT MEAN?!
Sorry, if you can help. Please contact me at [email protected] 4/30/2008 05:30:51 pm
Hi everyone out there. This is Tom from England ( POETRY FROM TOM MCGREEVY ) 5/1/2008 07:15:08 pm
I am so glad I found Weebly. There are some quircks in getting things that were saved to stick. Had to go back and redo some things. Hi guys, I've been trying to log in to do the whole myspace editing but it's not working I've never used this before and I dont understand what to do. I logged in with my myspace sign in and it poped up this screen which had nothing on it except for the very top which seem to have my myspace in it, but its just a little scroll area at the top and there is nothing else on the page... help? 5/5/2008 03:31:49 am
FOR ALLLLLL THE LOST FANS!!! HERE IS MY SITE!!!! I KNOW THERE IS WAAAAY TOOOO MUCH TIME FOR SEASON 5 TO AIR! but this webpage of mine will be for lost season 5! 5/7/2008 01:55:54 pm
Hi Weebly Folks!
Hi, I'm new. Is it right that I can only have 3 pages aside from the home page? I need more than that as I intend to have product category pages and need 5-6 It will only let me have 3. 5/12/2008 06:42:09 pm
Hi Dan & the rest of you techy guys
Hi there 5/16/2008 04:23:06 am
I change my user email address to "[email protected]" so that my comments from my web page can be sent there. They are still coming to the old one. how long does this transition take?
Ian
5/21/2008 12:17:23 am
You are all fags without lives. I made one so I could make fun of people like you.
Where the the heck did you get that picture from?Look at mine:<div id="results_013314643351057663050:lozwmpsfbnu"></div> <script type="text/javascript">
emmerocks!
5/28/2008 07:57:17 am
Check out the website iamthebest.weebly.com!
emmerocks!
5/28/2008 08:16:23 am
AaronDT,That tic tac toe game scared me to
emmerocks!
5/29/2008 08:35:38 am
please visit my website please!There is games! 9/10/2008 07:08:12 pm
Hi, 9/29/2008 12:21:09 pm
please visit my website please! 10/13/2008 09:24:41 pm
http://feel-awesom.getfutureseek.co.cc/index.html feel awesome zoloft buspar together 10/15/2008 05:28:34 pm
Hi,
marna
12/18/2008 04:39:16 am
1/6/2009 01:20:09 pm
Hi, 5/21/2009 11:55:59 am
It was nice reading your post. I needed to know such kind of information to update myself. I work in my friend’s boutique of flower girl dresses and also help in the online promotion. 6/12/2009 12:59:06 am
I can help you Natalia, I am really up to date with this stuff. Just drop me a line and I would love to get to work with you. Let me know if you need any assistance. Comments are closed.
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