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All our plans include free live chat for your website, integration with messenger and your email mailbox.


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Get more information about your visitors. All you need is their email address - we’ll get the rest of their details for you.


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A free mobile app for iOS and Android, so you can reply to your customers on the go.


Tidio Chat connects multiple communication channels in one place. Now, your visitors will be able to write to you through live chat, messenger or email. Keep everything in one place and respond faster than ever before.

What can you expect by installing Tidio Chat:

  • Install Tidio with a single click - you don’t need to create an account, provide an email address or password to register. The whole installation process takes place with a single click of a button. Just click “Install”!
  • Dedicated mobile app - we know that you aren’t always sitting at the computer. That’s why we’ve prepared a dedicated mobile app for iOS and Android that will allow you to stay in touch with your customers wherever you are.
  • No more missed conversations - avoid having an inbox full of messages you can’t respond to with our pre-chat survey feature. Let the chat ask your customers for their email address so you can get back to them when you’re around.
  • Advanced Automation features - hand over a portion of communication to the chat itself. Use it to let your customers know that you have a discount for them, react automatically when they abandon a cart or let them know that you’re away for a moment and ask them to leave their email address for later contact.

Live Chat + Messenger + Email all available in one service, right away:

  • Live chat - Installing Tidio Chat automatically places a chat widget on your website for easy contact with your customers.
  • Email - Forget switching from a chat window to your mailbox, and manage them both from a single window, right from the app.
  • Messenger - Integrate it with Tidio and reply to your customers on Messenger even faster and keep it in one place.

Interested? Click “Add” and install Tidio Chat on your website in just a few seconds.

This app offers a 7-day free trial
Basic

$0
Automation
Starting at
$15/mo
Communicator
Starting at
$15/mo
Automation
Trigger automatic messages in critical sales moments or when you are away
100/mo.
5000/mo.
100/mo.
Operators
The number of chat operators in the plan
3
Starts w/3
Concurrent chat limit
The number of active conversations you can have at a time
Unlimited
Unlimited
Messenger limit
The number of messages you can send via Messenger
Unlimited
Unlimited
Emails limit
The number of messages you can send via email
Unlimited
Unlimited
Mobile app
Free mobile app for iOS and Android to reply on the go
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Multilanguage
Tidio will automatically detect & display your chat widget in the language of your visitor. You can also customize each translation
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Visitor list
See when visitors are live on your site. Track which page they're currently browsing or what country they come from
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Live typing
See what your customers are typing before they even hit the enter key
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Opening hours
Set the opening hours. Fully control when users reach out and actually RELAX in your free time
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Enriched visitor information
We search all available sources to find information about your visitors on chat
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Departments
Organize your team into separate departments (Sales, Support, etc.)
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31 Ratings
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    Antonio Dragone Oct 21, 2019
    The response time from when someone writes to me on the web chat and the time I receive the notification is too long.
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    Róbert Valkai Jun 28, 2019
    For my website it is just perfect. The customer service answers very fast. This is a Must Have!
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    Seyda Rebai Apr 23, 2018
    The service is awesome! They answer me within seconds and help me friendly, no matter how many questions I have. Thank you!
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    Chris Forshaw Apr 15, 2018
    hated it with a passion ////////
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    testowanko Feb 02, 2018
    Best on site chat app in weebly market!
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    Luke Goodridge Jan 30, 2018
    Kept changing on me, without my notice, poor and glitchy. it was great when they first came out it was amazing the changes where for the worst. Ive lost so much business from this APP for that reason its going. Bye.

    Tidio Chat Feb 02, 2018

    I'm really sorry to hear that, Luke. It seems like you didn't set email forwarding in your account. I've just sent you an email so we can work this out.

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    Larissa Chevrette Jan 05, 2018
    makes no sense, can't find a way to add it to my website.

    Tidio Chat Feb 02, 2018

    Hi Larissa, what exactly happened? Would you be able to contact us on our live chat? We'll do our best to help you.

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    Ginnyluo Jul 22, 2017
    請問可以加入中文版本嗎? 另外想請問一下訊息可否同時多位傳送?

    Tidio Chat Aug 01, 2017

    Hi there, we don't have a Chinese version of the panel yet. We have an option to set Chinese texts in the widget. You can find that in the "Multilanguage" section of your admin panel.

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    NT Admin Jul 11, 2017
    Love it, it looks professional

    Tidio Chat Aug 01, 2017

    Thank you! :)

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    blec Jun 05, 2017
    i asked him like 4 times how do delete the thing and he sent me to an installation guide.

    Tidio Chat Aug 01, 2017

    Hi there, we have provided a detailed guide on how to remove the chat. Just to confirm, you have to publish your website again after removing the app. Please contact me at olek@tidio.net should you still need any assistance.

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