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Easy to use and Powerful Live Chat Software


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Unlimited chats and unlimited chat history!


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Powerful customization, integrations, transcripts and so much more


The best Live Chat Software

Live chat has never been so easy, and never before has such a powerful live chat software been so full featured. All the powerful features you would expect, like full customization, chat history (transcripts), file transfers, URL unfurling, powerful operator dashboard, security roles, custom images, operator-to-operator chat, and so much more. Of course, Pure Chat is so much more than Live Chat. The Pure Chat PRO plan can also track every user that visits your site and provide powerful realtime analytics. If you have any issues, visit our site for support: www.purechat.com/support or email support@purechat.com
This app offers a 30-day free trial
Growth
Starting at
$39/mo
PRO
Starting at
$79/mo
Users
Number of Users / Operators
4+
10+
Live Chat
Number of Chats per month
Unlimited
Unlimited
Websites
Maximum Number of Sites
1
Unlimited
Mobile Apps
Top rated native mobile apps for iOS and Android
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Chat History
View chat transcripts
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Integrations
We integrate with Zapier, Google Analytics, Infusionsoft and more!
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Realtime Analytics
See a realtime graph that shows you the number of visitors on your site right now and how that compares to the previous week on the same day.
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Powerful Reports
Get detailed analysis of chat history by date range and by operators.
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Visitor Tracking
See details about each visitor, including # of visits, pages visited on each visit, IP location info, and how long they have been on your site.
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CSV Export
Export your Contacts and Transcripts meta data (user information) to CSV
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Remove Branding
Optionally remove the "Powered by Pure Chat" branding.
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39 Ratings
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    Pavel Streltsov Aug 27, 2020
    Peace of crap - bugs and lost customers
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    Maxwell Wingate Mar 30, 2020
    Almost ended up not helping your rating, The service doesn't allow the same IP to send in a message. So at first I was thinking the service didn't work, for any others that come across this the app is a definite five stars, their free support is more than plenty to manage with and I may one day soon myself pay for their premium service.
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    Christina Murray Mar 29, 2020
    This app does exactly what I want it to and the free version is truly free. No gimmicks like others I tried. I can customize the chat and turn it on and off with an easy flick of a button in the app. Fantastic!
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    Brandon Patterson Aug 14, 2019
    Simple 5 star live chat feature
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    Michael Wesey Jun 02, 2019
    I love this product. The number of features and degree of customization are incredible for the free version. And, yes--there is a truly free version. This is a must have for someone with a new business who wants to be responsive to website visitors.
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    David Carlson May 09, 2019
    Super easy to set-up and use. Fantastic customer support so far. I previously used another chat program that was much more expensive and didn't even offer a mobile app for monitoring chats while away from your computer. Purechat rocks!
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    Jessie Dorsey May 02, 2019
    Does not work. Don't waste your time. You will have to download server browsers and then still doesn't work. Customer service was no help either.

    Pure Chat May 09, 2019

    Hello! Nothing has to be downloaded besides the plugin to get the chat box to appear on your site. If you want to try it again, we'd be happy to try and help you again.

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    Fancy Flush Jan 17, 2019
    Seems pretty decent, works and is easy to setup HOWEVER there is some misinformation that needs to be clarified. Though they say you can have upto 3 websites once I signed up I am unable to add a second website without upgrading. Also the only way to view a chat is through their website or possibly through an app. Would be nice to have some chrome integration.

    Pure Chat May 09, 2019

    Hello! Sorry for any confusion on what is available on the free plan versus the upgraded plans. We will do our best to make that more clear.

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    Accolade Support Sep 09, 2018
    I sailed through the registration and implementation. You have to copy a snippet of code into the 'Footer Code' in the SEO section of the Pages View on Weebly. So, it requires a little more than just hitting the 'Add' button in the store. The set up and back end is a little weird to navigate. But, once you iron it out, it seems like an easy app. I like the canned responses feature.

    Pure Chat May 09, 2019

    Hello! You can choose to use the plugin from Weebly we provide or use the code snippet. Both methods are not required. If you have any questions or issues, feel free to contact us at support@purechat.com.

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    Edward Sheely Aug 27, 2018
    Unable to even register an account to try it.
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