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Add frequently asked questions to your website with just a few clicks.


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Customize questions and answers, so users can access information without having to call or email.


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Design the app to match your website design with plenty of background colors and styles.


A set of frequently asked questions, or FAQ, section on your website, can do more than answer customer questions quickly, it's also a customer service portal. The FAQ page might be the first point of contact a user or potential customer has with your website before completing another action, such as a purchase.

The FAQ app can help you create an FAQ page with ease. The app is free and provides all the benefits of creating an FAQ section yourself, but with a lot less effort.

Other benefits of an FAQ page include providing customer support for common questions without having a person on call at all hours, alleviating product anxieties and questions before a purchase, and improved website navigation and search. More content with more keywords related to your product selection makes it easier for users to find information on your website—and when using search engines such as Google.

A dedicated FAQ section helps address the basic needs of users by allowing them to quickly and easily navigate through commonly asked questions to find a solution. It also helps create a better overall user experience. The FAQ app uses a question-and-answer format to make it simple and visually appealing at the same time.

The FAQ app comes with several customizable design features that will allow it to blend in seamlessly with your website. You can also make sure your FAQ section is quickly accessible and neatly displayed.

Free

$0
Tell users what they want to know
Create question and answer combinations based on user feedback.
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Customize colors
Choose your own background and border colors.
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Get creative
Use the FAQ app for any type of question and answer content, including supplemental navigation.
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Make your content stand out
Remember, each question can be expanded or stretched to reveal more content.
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Made by Weebly
As an official Weebly app, our support team is here to assist you and ensure future compatibility and bug fixes.
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76 Ratings
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    Rich Davis Oct 27, 2017
    I'm with others on having the ability to (easily) have the text NOT be all caps. For some reason the text in our FAQ fades toward the top of the list. The text is blue on a grey background but the top 3-4 questions are faded out.
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    Alex Aravandinos Oct 27, 2017
    It's OK. Not mind-blowing but not completely useless either. The concern I have is why on earth it was decided to forcefully transform the header text into UPPERCASE in your css? If I wanted uppercase - I could just type IN UPPERCASE. By making that decision you've ultimately made it completely useless. What's more is that your example shows headings in mixed case and it looks nice like that. Any chance this can be fixed? It's a minor change to your css but will make this add-on actually usable.

    FAQ Oct 27, 2017

    Thanks for the suggestion, Alex! We'll share that with the team. It is possible to override this in the meantime with custom CSS if you're familiar with that.

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    vladimir lipa Sep 22, 2017
    I would give 5*. Unfortunately on mobile devices it unroles on every touch when you want slide up and down. It should do it only when + is touched. Something to improve. Thank you
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    Jeannie williams Aug 23, 2017
    Works fine. I would like to be able to change the color of the question text before scrolling over it. It's nearly invisible as is.

    FAQ Aug 30, 2017

    Hello Jeannie! The text there would use your sub-headline text settings in the Theme menu.

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    Maja Levkovska Aug 01, 2017
    Easy way to to pack the most important things under one title!
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    bbts the source Jul 15, 2017
    It is not touch friendly with scrolling, tested on an iphone 6s ios v10.1.1
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    Ginnyluo Jul 08, 2017
    滿好用的,謝謝你們!!! 但可以直接連結圖片嗎? 因為連結圖片檔案會出現圖片名稱,點進去才有圖片
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    Mandy Fard Jun 22, 2017
    It is time-consuming. I wish I had control over the "order" of questions. I wish I could drag them up or down, and change the order as I wish.
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    Michael Williams May 24, 2017
    Works well in a limited scope. I would like to see 2 improvements: 1. be able to insert images in my answers 2. have more control of color - like others this seems to change and I'm unable to change it back or make it uniform. not sure what drives this. thanks

    FAQ May 24, 2017

    Thank you for the feedback! We'll be sure to bear those aspects in mind for future updates.

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    Ariel Mazel-Gee May 18, 2017
    It's Okay. Does what it's supposed to do, but ultimately it creates additional dialogues, which get distracting and unprofessional.
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