Add frequently asked questions to your website with just a few clicks.
Customize questions and answers, so users can access information without having to call or email.
Design the app to match your website design with plenty of background colors and styles.
A set of frequently asked questions, or FAQ, section on your website, can do more than answer customer questions quickly, it's also a customer service portal. The FAQ page might be the first point of contact a user or potential customer has with your website before completing another action, such as a purchase.
The FAQ app can help you create an FAQ page with ease. The app is free and provides all the benefits of creating an FAQ section yourself, but with a lot less effort.
Other benefits of an FAQ page include providing customer support for common questions without having a person on call at all hours, alleviating product anxieties and questions before a purchase, and improved website navigation and search. More content with more keywords related to your product selection makes it easier for users to find information on your website—and when using search engines such as Google.
A dedicated FAQ section helps address the basic needs of users by allowing them to quickly and easily navigate through commonly asked questions to find a solution. It also helps create a better overall user experience. The FAQ app uses a question-and-answer format to make it simple and visually appealing at the same time.
The FAQ app comes with several customizable design features that will allow it to blend in seamlessly with your website. You can also make sure your FAQ section is quickly accessible and neatly displayed.
Create question and answer combinations based on user feedback.
Choose your own background and border colors.
Use the FAQ app for any type of question and answer content, including supplemental navigation.
Remember, each question can be expanded or stretched to reveal more content.
As an official Weebly app, our support team is here to assist you and ensure future compatibility and bug fixes.
Colleen Beanish Dec 19, 2020Don't like that the questions are AllCap. The FAQs in the first box I've designed are showing up in different shades and I cannot fix it. I would also like to be able to turn the background to white. I don't find the light grey pleasing at all. I also don't seem to have the ability to add photos or tables to answers, which is frustrating. Either I need support or the app needs improvement.
Lauren Maris Aug 27, 2020There needs to be a better way to get the FAQs to lowercase. I worked it out by going to Theme > Paragraph Text and then turned Uppercase on and then off again, and the FAQs went to lowercase. Please improve this because I imagine this impacts a lot of people.
Rebekah Clusker Jul 10, 2020Good, but on mobile you can't scroll down! Swiping opens the question you touch first instead of scrolling to the question you want.
Weebly User May 25, 2020excellent!! Can't ask for more.
Tom Lane May 25, 2020This is all working as expected. Thanks!
Silvio Meyn May 13, 2020I need to change the color of text. In german an ß ist not everytime an ss. Why is that changed in the app? This means that correct spelling is not possible... The text should remain as it was entered.
jackson Shurley May 06, 2020This app does everything is needed to.
Johan Rooms May 04, 2020Rubbish design and impossible to work with. When editing this, the questions jump all over the place + the fond and style is horrific.
Matt Prezioso Apr 22, 2020Hi, how do I get support? The FAQs in the first box I've designed are showing up in different shades and I cannot fix it.
Webmaster GVRCycling Jan 27, 2020I like it. It's easy and I like having people click on the items that they want to read, rather than just throwing everything on one page.