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Add frequently asked questions to your website with just a few clicks.


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Customize questions and answers, so users can access information without having to call or email.


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Design the app to match your website design with plenty of background colors and styles.


A set of frequently asked questions, or FAQ, section on your website, can do more than answer customer questions quickly, it's also a customer service portal. The FAQ page might be the first point of contact a user or potential customer has with your website before completing another action, such as a purchase.

The FAQ app can help you create an FAQ page with ease. The app is free and provides all the benefits of creating an FAQ section yourself, but with a lot less effort.

Other benefits of an FAQ page include providing customer support for common questions without having a person on call at all hours, alleviating product anxieties and questions before a purchase, and improved website navigation and search. More content with more keywords related to your product selection makes it easier for users to find information on your website—and when using search engines such as Google.

A dedicated FAQ section helps address the basic needs of users by allowing them to quickly and easily navigate through commonly asked questions to find a solution. It also helps create a better overall user experience. The FAQ app uses a question-and-answer format to make it simple and visually appealing at the same time.

The FAQ app comes with several customizable design features that will allow it to blend in seamlessly with your website. You can also make sure your FAQ section is quickly accessible and neatly displayed.

Free

$0
Tell users what they want to know
Create question and answer combinations based on user feedback.
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Customize colors
Choose your own background and border colors.
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Get creative
Use the FAQ app for any type of question and answer content, including supplemental navigation.
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Make your content stand out
Remember, each question can be expanded or stretched to reveal more content.
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Made by Weebly
As an official Weebly app, our support team is here to assist you and ensure future compatibility and bug fixes.
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85 Ratings
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    Taron Stembridge Sep 04, 2018
    You are simply not listening to your customers, therefore you will end up without customers for this app. You need to get rid of caps lock for FAQ questions (stop saying 'thanks for the feedback, we'll pass this on to our team' it doesn't mean anything.). I'm a strategic content manager and the first rule of effective web content (like email) is to NEVER create content in caps lock. A very, very poor app for ignoring this most basic of web rules.

    FAQ Sep 12, 2018

    Hi there and thanks for pointing out the previous reply from earlier this year. You can turn off cap-locks by clicking on Theme>Change Font>Paragraph Text, and then turning the uppercase toggle on and then off. We understand this is not super intuitive, but will follow up with you via email to make sure you received the message. Thanks again for taking the time to reach out.

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    Ace Auditions Aug 29, 2018
    Easy to use, but you cannot put the questions in a different order, which can be very important on a professional website.
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    Ann Morris Jun 04, 2018
    I like it! It's simple and easy to use.
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    CPAP Battery Shop May 17, 2018
    Very simple to use and makes multi question FAQ pages look much cleaner.
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    Shawn Martens Apr 07, 2018
    Visitors can't scroll on the mobile version of your site because whenever their finger touches the app to move the page the FAQ just opens/closes and you can't scroll anywhere. Also - not as bad but still annoying - the app menu pops-up and disrupts typing every time you select a part to type in while you edit.

    FAQ Apr 14, 2018

    Hi, Shawn. Very sorry for the delayed response. Do you mind reaching out to our support team so they can take a look at your site on a mobile device? Double clicking on the area you are editing should prevent the menu from popping up on you. https://hc.weebly.com/hc/en-us

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    CAB St-Bruno Mar 16, 2018
    Neat apps, both this one and the similar accordion ... BUT they use their own style sheets instead of using the one provided by the site's template, with the effect that all the text blocks - for instance - clash with the styles used in all the other pages. A major inconvenience! In the same vein, the headings in both apps are all CAPS, which is not necessarily what the site's designer wants. Why not simply make it the same style as the Title block and leave it at that?

    FAQ Mar 24, 2018

    Hi there. Thanks so much for taking the time to review the app. Would you mind submitting this information as a feature request? This will allow other users to add support as well. Thanks! https://community.weebly.com/t5/Vote-on-Features/idb-p/IdeaExchange

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    Ines Ramos Mar 13, 2018
    Zero stars because it only has the option of ALL CAPS! Who wants to write their FAQ in ALL CAPS? It's awful! If this app had the option of writing the questions in lowercase (and maybe choose font colors), it'd be perfect, but the fact that all questions have to be in all caps makes it useless. Stop telling us to change the CSS "if we're familiar with that" (you know most of us aren't, THAT's why we're using Weebly), and change the CSS yourself, so that we can write the questions in lowercase!

    FAQ Mar 24, 2018

    Thank you for the feedback. It doesn't look like anyone has submitted a feature request for this yet. Please feel free to add one and we will also relay the info to the team in charge of the app. Thanks! https://community.weebly.com/t5/Vote-on-Features/idb-p/IdeaExchange

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    Weebly User Jan 11, 2018
    REQUIRES ALL QUESTIONS TO BE IN ALL CAPS. THAT IS'NT ACCEPTABLE TO ME. WHY WOULD YOU PUT IN SUCH A CONSTRAINT?

    FAQ Jan 13, 2018

    We appreciate the feedback and will pass on the information to the team. Thank you.

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    Meh The Person Dec 19, 2017
    it's a great app for creating an FAQ, but the app force creates a default font for the titles, which clashed with my sites aesthetic.

    FAQ Dec 21, 2017

    Hi. Thank you for the feedback. We appreciate your time.

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    Rich Davis Oct 27, 2017
    I'm with others on having the ability to (easily) have the text NOT be all caps. For some reason the text in our FAQ fades toward the top of the list. The text is blue on a grey background but the top 3-4 questions are faded out.
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