Add frequently asked questions to your website with just a few clicks.
Customize questions and answers, so users can access information without having to call or email.
Design the app to match your website design with plenty of background colors and styles.
A set of frequently asked questions, or FAQ, section on your website, can do more than answer customer questions quickly, it's also a customer service portal. The FAQ page might be the first point of contact a user or potential customer has with your website before completing another action, such as a purchase.
The FAQ app can help you create an FAQ page with ease. The app is free and provides all the benefits of creating an FAQ section yourself, but with a lot less effort.
Other benefits of an FAQ page include providing customer support for common questions without having a person on call at all hours, alleviating product anxieties and questions before a purchase, and improved website navigation and search. More content with more keywords related to your product selection makes it easier for users to find information on your website—and when using search engines such as Google.
A dedicated FAQ section helps address the basic needs of users by allowing them to quickly and easily navigate through commonly asked questions to find a solution. It also helps create a better overall user experience. The FAQ app uses a question-and-answer format to make it simple and visually appealing at the same time.
The FAQ app comes with several customizable design features that will allow it to blend in seamlessly with your website. You can also make sure your FAQ section is quickly accessible and neatly displayed.
Create question and answer combinations based on user feedback.
Choose your own background and border colors.
Use the FAQ app for any type of question and answer content, including supplemental navigation.
Remember, each question can be expanded or stretched to reveal more content.
As an official Weebly app, our support team is here to assist you and ensure future compatibility and bug fixes.
Mandy Fard Jun 22, 2017It is time-consuming. I wish I had control over the "order" of questions. I wish I could drag them up or down, and change the order as I wish.
Michael Williams May 24, 2017Works well in a limited scope. I would like to see 2 improvements: 1. be able to insert images in my answers 2. have more control of color - like others this seems to change and I'm unable to change it back or make it uniform. not sure what drives this. thanks
Ariel Mazel-Gee May 18, 2017It's Okay. Does what it's supposed to do, but ultimately it creates additional dialogues, which get distracting and unprofessional.
Jeremy Douylliez May 10, 2017There's no way to re-order questions and some questions appear in a different font color for no apparent reason. Very frustrating!
Richard Pykett May 01, 2017Reviews seem very divided, so I hesitated a long time before installing this app. I prepared the list of questions and answers in advance; and I am pleased to say that in a few hours, I have installed the app, been through all its settings, and typed in a dozen questions and answers. I encountered no problems, and having "published" the site with the app added, it appears to work perfectly both on a desktop and a mobile screen. So well done and thank you Weebly!
Jason Grice Apr 29, 2017Bit frustrating to use and lacks a few optimisation features but it gets the desired result.
Martina Pook Apr 13, 2017The app is great. Irritating that once I changed the colours, I could not go back to the original lighter colour. Almost all colours are great but far too strong and dark. To be able to read the text clearly I wished I could choose just a touch lighter background colour for both the title and text.
PARADON Sophie Apr 02, 2017C'est une très bonne application utile pour mes clients qui se posent des questions et qui souhaiter avoir des réponses rapidement.
Paige Spencer Mar 26, 2017Creates a clean and streamlined look
Trish Kershaw Mar 07, 2017this app does not seem to work on mobile or desktop devices?