How many revisions are included with my package?
All packages include up to 3 revisions.
How long will it take for my site to be ready?
Time varies depending on the complexity of your project. Typically, a personal site will take about 1-2 weeks to complete, while an eCommerce site may take up to 4 weeks.
Will I be able to talk to my expert on the phone?
Yes, you'll have a kick-off call with your expert you choose at the beginning of the project. After that, it’s up to you and your designer to decide how you want to communicate.
Will I pay additionally for hosting?
Yes. After your project has been concluded you will be responsible for covering the cost of a Weebly plan. You and your designer will decide which package is best for you.
Will I be able to talk to someone at Weebly if I have a question or concern with my project?
Yes, our customer support team is available on chat and on the phone Monday through Sunday 9 am to 6 pm PT.
What's included in the store setup?
Your designer will set up a payment method, tax and shipping costs. You will provide all product information and assets.
How much does site maintenance cost?
If you want to have your designer available to update your site, you can purchase a maintenance package for $100/month.
How do I share my site's content with my expert?
We will work with you to gather and organize your content before we start building. Prepare images, text, and graphics beforehand to streamline this process!
Does the 30-day happiness guarantee apply? What happens if my expert has already started working on my site?
If you are unhappy with the service, you can receive a full refund within 10 days of starting your project. After that your refund will be pro-rated based on the amount of work completed.